The Twisted Tulip review for Spocket: USA & EU Dropshipping
Feb. 10, 2020
I was all excited to use this app, however that was short lived. I wanted to test it before diving in so I pushed 24 products to my store front - had 11 orders from them including 3 samples I ordered to see product and shipping times. I have been battling with them for a while as all these items state anywhere from 4 -10 days delivery. I will share the orders and their status below. Yesterday I had it, I told them how I felt and that they needed to get better suppliers or a better system (you can not contact the supplier, you have to have it all go through spocket and wait for an answer) They read my messages yesterday and STILL have not replied to me! I am fuming - I DO NOT RECOMMEND THIS APP!!!!! #1648 ordered on 1/13/2020 - delivered FAST #1663 ordered 1/16/2020 - still has not shipped, was told 6 days ago they would reship. #1665 ordered 1/16/2020 - delivered #S1 ordered 1/18/2020 - never shipped still trying to get a refund #S2 ordered 1/18/2020 - delivered #1680 ordered 1/19/2020 - delivered #1684 ordered 1/20/2020 - never shipped still trying to get a refund #1711 ordered 1/26/2020 - never shipped still trying to get a refund #S3 ordered 1/28/2020 - delivered #1741 ordered 2/3/2020 - never shipped was issued a partial refund #1742 ordered 2/4/2020 - never shipped was refunded total 11 orders: 5 delivered 1 refund 5 fighting to get refund
Our sincerest apologies in behalf of the suppliers that you have ordered from. The circumstances are indeed unfortunate and we are happy to have been able to resolve most of these orders for you. We would be happy to sort out anything else that is not yet resolved with your orders and your suppliers. Please reach out to us at [email protected] and we'll gladly sort anything out for you as soon as possible. Thank you for your understanding and patience!
Dropshipping US and EU products - Aliexpress Dropshipping