Numbr2 review for Spocket: USA & EU Dropshipping
April 9, 2020
Customer Support is fast to respond but they don't know much about the internal processes of the app. Please be aware that the invoice for your orders will include the information provided in your account settings, including the .myshopify.com URL, and email with which you created the account. Very limited when it comes to contacting the provider, they don't allow you to contact the provider directly and they try to pass any questions you might have through them, 3 weeks have passed and I am still waiting on the response regarding a product. PLEASE be wary that even though the app might say that some items are shipped from the U.S. it will not always be the case because when you actually look at the tracking number the products are being shipped from China.
We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. Please allow us to set up a quick call with you? You can also chat with us or email us at [email protected] and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Team Spocket!
Dropshipping US and EU products - Aliexpress Dropshipping