Kuwaloo review for Spocket: USA & EU Dropshipping

June 3, 2020

After 2 months using this app and dealing with them I can only advise people to go away. This is what I believe gives Legal Scam a definition. After nearly 200 sales and over $8000 turnover, we had NO profit. The costs of this app are ridiculously high and the gross profit margins are very little (20-25%). Out of all this sales we had only 2 issues and they are taking so much time to refund us. It's dodgy, very dodgy. They stop responding when we showed them proofs that we were right. So we had to refund the costumer and received nothing yet. If you are looking into dropship, just Google for your niche and you will find direct suppliers, no good to have a middle-man, specially when are this guys. The pros of this app is that integrates very easily and to fulfill orders it's a click of a button, so it is quite convinient, however it doesn't keep any business running. The only way you could succeed with this service is if you find a product with a gross profit margin of above 50% (which personally I never saw one but this guys actually have tons of products, so have a look), or if you have a lot of organic traffic. If you have to pay for ads might as well not even start. There is fees everywhere! You not only pay for a monthly fee as there is a fee on every order. Most of the suppliers do not offer free shipping, so if you offer in your store get ready to take a hit! Be careful with the premium products! Customer Service is similar to shopify, they are always there but don't know how to get things done. The worst of this is that because of their products we lost our Shopify Payment Gateway, FOREVER! So do not add anything related to COVID-19 that Shopify is gonna block you for lifetime. We thought it wouldn't be a problem but getting a new Gateway is so hard and pricey. This service is really pushing us down, after 2 months of hard work not having things done fairly and having a loss of $700 really hits the feelings. I would not recommend using this guys at all. Specially when it is so easy to find direct suppliers. We are just waiting on our refunds and we would cancel this subscription. To be honest we haven't cancelled yet as we think they will use that as an excuse to don't refund us. That is the lost of trust we got from them in only 2 months. UPDATE: No refunds been given, they are ignoring and not responding and they own us more than 100usd. This is how bad this guys are. Legal scam, absolutely! I feel sad we worked to hard to get to this and I hope this can save other good people from failling when all they want is to have a fair business. Keep away from legal scams, this is one but there are many more. Keep hustling!