Dream Cook Store review for Spocket: USA & EU Dropshipping

June 4, 2020

The WORST customer service ever seen! A customer placed and order 3 weeks ago, I had to ask them at least 10 times why wasnt the order shipped. After a long back and forth. They cancelled the order because they just realized that the supplier cannot ship to my customers country (the country is not on the list of countries that the supplier can not ship). So it took them 3 weeks to check the status of my order. Even they didnt know what they were doing, in one of the multiple emails, they told me that the supplier was going to ship ASAP, but 3 days after they cancelled the order. If you wnat to grow your store, stay away from this app, you can not contact the suppliers, you have to do it through them, and they are the worst at communicating your needs. They dont take things personal, with this issue, every email I sent, was answered by someone different, but I'm pretty sure its just multiple bots answering, they dont read what you request.