My Dear Kitty review for Spocket: USA & EU Dropshipping

4 / 5

July 28, 2020

I have uninstalled the app due to a few usability issues: - Navigation thru Vendors is prey limited. - Products titles, description, and other info is completely messed and in some cases, and cannot be used. - A number of smaller, but very annoying issues. I have uninstalled the app from Shopify, however, I was charged again after 1 month for the service. Customer service was not helpful it all (put me in ignore mode). I have filed a dispute with PayPal. UPDATE: John from Spocket contacted me on the same day and resolve the issue in a polite and professional manner.

Using app

About 1 month

Total reviews

4

Average rating

2.8

Developer Reply

Sorry to hear about your concerns! We would be more than glad to help address your issues with our platform. We'd also be grateful to know more details about your feedback. Thank you for letting us know about it. One of our account managers will reach out to you directly to rectify the issues. Thank you for your patience and understanding.

Spocket: USA & EU Dropshipping for Shopify
Spocket: USA & EU Dropshipping
4.7 star
6,622 reviews

Dropshipping US and EU products - Aliexpress Dropshipping

Developer
Shopify App Store