The Stately Patron review for Spocket: USA & EU Dropshipping
Aug. 28, 2020
This app is not meant for you to make lots of money. It is designed to make the app owners and suppliers money. You have little choices in products and the prices are typically set at a percentage that prices you out of the market. The plan prices are average, I can't say they are super expensive or cheap. They don't properly vet the suppliers as many of them are simply dropshipping products as well, communication with many of them was more difficult then it should have been (2-3 weeks) and when you inquire about this to Spocket, sometimes I wouldn't hear back from them at all!? In the end, I would have to send follow-up emails to Spocket to remind them.. There IS money in dropshipping but this isn't it.
We're sorry to hear about your experience! We understand and respect your views and opinion regarding our platform. We do have more than a million products and thousands of suppliers right now but all our suppliers are required to provide a 25-35% profit margin on all their listings. If you feel this is not being provided, we're more than happy to get it rectified. It is definitely unacceptable to not get the proper customer service you deserve. Rest assured that we will not tolerate it! We'd like to know more details about your experience as we would like to make the necessary improvements and take the appropriate actions. We'll have one of our account managers contact you directly to sort out any concerns you may have. We appreciate your feedback!
Dropshipping US and EU products - Aliexpress Dropshipping