Savings Lord review for Spocket: USA & EU Dropshipping
Jan. 17, 2022
How do i put this? this app have great customer support, amazing people that will work with you. But, why in the world would you have so many unreliable suppliers, that lie about processing time, shipping time and bogus so called shipping partners just to buy time, because they are drop shippers themselves and not manufacturers. you advertise shipping from the us and short processing time make sure you own up to it. worst of all is that you can't Rate suppliers but yet they call them premium, based on who? we own a large amount of store and will stay an other quarter, if this change i will change my ratings if not that's a lot of our shops cancelling. now you have to pay to message suppliers.
Thank you for sharing your experience with us! Please know that we will not tolerate any suppliers that do not adhere to their advertised processing + shipping time and those who violate our terms and agreement. Rest assured that we will take strict appropriate actions to rectify any issues you may have and resolve any concerns that may arise. Also, you'd be happy to know that it is part of our roadmap to have a feature where you can rate suppliers and we're doing our best to implement this on our future updates. We will also have one of our account managers reach out to you directly and help assist you with any concerns you may have. We look forward to making things better for you! Thank you for your extended patience! -John
Dropshipping US and EU products - Aliexpress Dropshipping