Shadow Meow review for Spocket: USA & EU Dropshipping
Nov. 23, 2022
Spocket has decent customer service, a simple and easy UX, many products are of higher quality than the stuff you’d find on other dropshipping platforms, and they have lots of US suppliers. On the other hand, supplier product base costs are quite high most of the time so your profit margins are usually pretty slim, making it challenging to build success, however, it should be noted that this is typical of the industry overall. The Aliscraper tool they advertise will only ship products to the USA, but it’s challenging to find information regarding that limitation on the Aliscraper page in your Spocket account or on the Chrome Web Store page. So, heads up if you had plans to ship products imported via Aliscraper internationally. Product variants/inventory aren’t always accurate so when you’re browsing products to import into your store keep this in mind. Sometimes a product will appear to have inventory but you won’t find out that the product inventory is actually zero until you import the product or make a sale and try to fulfill the order. While this is likely a supplier issue where the supplier fails to accurately disclose their inventory value, Spocket, being the facilitator, should have quality control measures in place to prevent this. My biggest grievance with Spocket in that regard is the amount of time that I end up wasting adding and optimizing products that technically don’t exist anymore. It often makes it feel really challenging to trust that the information presented is something I can take at face value. I’ve learned to be a little skeptical and cautious when navigating the app in this regard and I have to test the entire customer journey from purchase to fulfillment to actually receiving the product and verifying quality before I can confidently promote a product on my store. It can be incredibly time-consuming and I wish there were more quality control features in place to streamline this process. Compared to other dropshipping apps like Oberlo (now retired) or Modalyst, I still think Spocket is better but it seems the lack of quality control one can have as a dropshipper is universal among most platforms. Despite some of these issues, I do have to point out that the Spocket team has continued to make improvements to the platform over the years and I do believe they equip their dropshippers with better resources and opportunities for success than other dropshipping apps. Additionally, their customer support is in my opinion, the best among all the dropshipping platforms I’ve used and I believe they have a genuine interest in seeing both dropshippers and suppliers alike succeed. While perhaps not perfect, I would still recommend Spocket above other dropshipping platforms because it is generally a superior product and because the company has demonstrated a commitment to continuous improvement.
Thank you for the decent and detailed feedback! We surely appreciate it because it helps us know aspects that need improvement and we can take the appropriate actions. We absolutely agree with your points and that as a service provider, we need to keep on upgrading and improving our service. Not to worry though because you can rest assured that we are always on top of things and we'll do our best to make sure that it only gets better as we move forward. Our support will always be here for you so don't hesitate to reach out to us anytime you need help or if there's anything at all that we can do to ease any burden you may have. Again, we thank you and appreciate you for sharing your experience and feedback! -John
Dropshipping US and EU products - Aliexpress Dropshipping