The Shops @ Go Your Own Way review for Spocket: US & EU Dropshipping

Oct. 23, 2023

Streamlining store owner processes are key to the democratization of e-commerce. Spocket is filling this role admirably. Right now at my request they're working feverishly on getting order fulfillment working on the mobile app. More recently, Ria helped me renew Spocket at a 50% discount. Previously it was Edrielle, who promptly updated me on an order status. Once before it was Leah, who was a good listener when I described what I believe to be a very common situation in which a customer felt at ease blackmailing me into issuing a refund because he knew the culture of online retail is prejudiced in favor of customers. Shopify should automate the adjudication of such disputes the same way they automate chargeback resolutions.