Spreadconnect
Spreadconnect is Shopify’s 48-hour Print-on-Demand service.
Rating
4.1
feedback
727
chart
#7,288
All reviews
Rating Breakdown
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Oct. 9, 2020
Ita a great app, youd get 5 stars and be my "goto" app if you printed png on the sleeves? Thats all!
Hello MY TEE USA, Thank you for your review! PNG on sleeves is indeed tricky, since our printers cannot do DTG - which is the only available printing technique for pixel graphic print - on sleeves yet. We hope to be able to offer this in the future, though.
Sept. 24, 2020
The app is very user friendly, and there is a large selection of items to print on demand. We were a little disappointed with the print quality of one shirt's logo, but have decided to try that logo in embroidery instead.
Hi AFRO LOVE LLC, Thank you for reviewing our app, we're happy that you find it user-friendly, but sorry to hear that the print quality does not match your expectations. Could you perhaps send us a picture of the print as well as the order number to [email protected]? Then we can try and find out what went wrong and maybe find a solution. Thank you!
Sept. 10, 2020
This is an amazing way to add quality merchandise to my store. I like that they offer organic products, but I hate that they make me continuously write this review until I hit 100 char actors. That's weak.
Aug. 27, 2020
I like the colours of the t shirts & I really like the retail prices :) 100 characters 100 characters
Damn character requirement ;) Happy that you like our assortment. We are constantly adding to also keep up with the trends and wishes of our merchants. Thank you for the review. Kind regards Robert
Aug. 11, 2020
So far we have been using this app for our hoodies and we have had nothing but good experiences. Samples took a little long to get to us but when customers place orders they receive them in just a few days. Thank you!
Aug. 7, 2020
This is a great app! The only thing I wish I could do was more customization with print areas. The print areas are pretty restrictive. But the products are great, the app is easy to use, and the production/shipping time is better than amazon sometimes!
July 29, 2020
Really appreciated how easy it was to use the app as well as the many different variations and products available. The quick turnaround & production time is what initiated my switch from Printful. However, I really wish the print area on the products was much bigger.
Hi DbS Apparel Store, Thanks for the feedback. Our 3 day production time right now is certainly a lot faster than any of our competitors. We are glad to hear you made the switch. We will certainly take your feedback onboard regarding the print area size.
July 28, 2020
I'd love to have the option to add another graphic of a different color to the same product so when they change the color of the shirt for instance... it will add the lighter or darker graphic! Love what you have here so far!
Hi Nolan Neal, Thanks for the leaving the feedback and making the suggestion. We are aware of this feature and we would like to release it in the future!
July 15, 2020
Great so far. I waited on a phone call for 15 minutes before a recording telling me no-one was available and the mailbox was full. However it was very easy to setup first item for design. Julian
Hello Julian, Thank you for taking the time to review our app and services, although I'm sorry you couldn't reach us over the phone. We've got a lot of calls and mails incoming at the moment and are trying to tackle that, but we will also look into the matter of the mailbox, thank you for letting us know.
July 15, 2020
Production time improved after communication. Hope you will continue and make it stable. Thanks for the improvement.
Hello 800 Gifts, Thank you for taking the time to update your review on our app. We also hope that the situation will remain stable enough so that we can increase our production times again without endangering our colleagues in the production facilities. Please do feel free to send any and all customer feedback our way, this is vital information to us with which we can in turn contact the facilities and find sustainable solutions. Thank you in advance for this. As soon as we know that capacities can be increased, we will update you via newsletter and on the FAQ page: https://faq.spod.com/hc/en-us/articles/360012726799-COVID-19-Updates-#article
June 22, 2020
i really like the simplicity of how to use the App. The designs are cool and current . would definitely recommend
Hello Rabbit Bay, Thank you for giving us feedback, it's good to hear that the app works for you and your business. If you have any further thoughts on how we can improve our services, feel free to drop us a line at [email protected]. Thank you!
June 14, 2020
I think you need to add more products to your catalog for instance Phone cases and more, also the shipping rate isn't well configurated and at the highest price compared to other solutions. in mean phases, the app is very well designed and offers good functionality.
Hello Karimoos Ltd, Thank you for your feedback and the suggestions. If you have any specific products in mind, feel free to send us an email for [email protected]. Thank you! Concerning the shipping: we try to of course offer the most competitive prices possible and actually reduced the shipping on orders with 1 and 2 items last year, as this is the cart size of the vast majority of the orders we receive, to offer SPOD users the best price possible. If you want to have a different pricing strategy for your customers, you could consider increasing the product prices to cover for part of the shipping or all of it and then offer the customers free or reduced shipping costs. You can find some helpful insights on the subject in our FAQ: https://faq.spod.com/hc/en-us/articles/360010855433-How-can-I-configure-shipping-cost-in-Shopify-#article.
June 9, 2020
I love the printing Quality of the products, the fast production time SPOD have, recently I received some samples and I'm in love. Should be better with a better quality Mockup Generator for better look of the product before publishing in the store
Hello Imaginapr, We are glad to hear you are impressed by the quality of our prints and the production times. We plan in the future to have more mock ups available. Thanks for the feedback.
June 1, 2020
I have used this app for almost a year now. Overall it has been good. The print quality is good and the production and shipping times have been up to par for the most part, although it has been pretty bad as of recent. I will also say you guys need to get more stock available for your popular products. It seems like every day you guys are running out of stock on popular shirts and sizes (mainly sizes). How can we consistently sell when you guys can't keep consistent stock? There are some days where i'm trying to sell a product and you guys run out of 4 of the 6 sizes available for that t-shirt. I can't just offer my customers Medium and 3XL shirts (for example). Buy more stock so we can continue selling. I've had to pause ads because of this. So that is a major problem with this app that other POD apps don't have. The customer service is also starting to slack as well. The customer service used to be the best out of all of the POD apps. Can't really say that now... Started off strong just hope you guys can get back to how you started off...
Hello Neon Patriot, We thank you for leaving your honest feedback. Please allow to explain some reasons what is causing your issues right now. We are experiencing some issues in our supply chain when ordering new stock. Our suppliers cannot guarantee when the next delivery is coming and it is resulting in a few products going out of stock time to time. Our purchasing team is working incredibly hard to find additional and back up suppliers to avoid any stock out issues. Also, due to SPOD still shipping in near to normal production times, we are seeing a massive influx of businesses switching their products to SPOD. This is leading to a huge amount of questions to our Customer Service team. We are on boarding additional employees to counter the amount of contacts we are receiving. We hope in the very near future we will be able to go back to our pre-Covid-19 level of service, we are certainly doing the best that is possible right now.
May 29, 2020
im loving it so far. please make items available all the time. other than that its great and efficient
Hi 509DRIP, Thanks for leaving your feedback, we happy to see you find our app efficient for your business. Right now we have some difficulties in the supply chain in getting stock delivered on time, but our purchasing department is working incredibly hard finding additional and back up suppliers. We hope to have these issues solved very soon.
May 25, 2020
I played around with a few different pod apps but this one was the best. easy to navigate and has great features so you can track everything.
Hi YETHIA unique, It is great to hear you chose our app, we work hard to provide the best possible usability in all areas of the app. Thanks!
April 24, 2020
I really like how easy it is to make up a quick new design with either my own art or theirs. It makes it easy to take a special request from a customer and get it listed right away.
Hi Fur Baby Whims, Our aim for the app is to be as simple as possible to use, so thanks for leaving the feedback. We are more than happy to be supporting your business grow!
Jan. 9, 2020
Hello. Your App is great. But. Where doeas the customer can custimze the produkt? i choosed that the customer can customize the design by himself. but as i wanted to check, i did not found any option to customize the produkt.
Hi GiftsNmore, Thanks very much for leaving feedback! We reached out to by e-mail to provide further assistance.
Dec. 11, 2019
App could be improved by allowing multiple product options for single design just as other platforms such as CustomCat does. Other than that, excellent. Placed a sample order on Saturday. It was processed & shipped on Monday. Received it Wednesday. Half the time usually taken to receive my products. Quality was exceptional as well. My only change would be to separate white/light from dark fabrics to avoid smearing. Job well done!
Hi there, Thank you for your feedback. The multiple product options is a hard nut to crack and we did not find a proper solution yet. But we will continue working on this topic. Kind regards Robert
Nov. 24, 2019
this app is Absolutely great I use it for my online clothing store ,easy to use ,easy to function! This app would be a perfect five stars if it included leggings and joggers. but overall great no complaints!