SPOD ‑ Print‑on‑Demand
SPOD | Shopify's Fastest Print-on-Demand Service
Rating
4.1
feedback
725
chart
#69
All reviews
Rating Breakdown
Review RSS Feed
Dec. 7, 2020
First impression,.. very easy to use, and so many variety of goods to choose from. The key one for me was how cost effective this is compared to Printful, whom I have been with about year. This is a game changer for me, so pending on how my samples turn out, I may be switching PODs. 5th Star is when I get my sample and it meets the print quality requirements ;)
Hello Valutribe, Thank you so much for taking the time to review our app. We hope that we will be able to meet your expectations and look forward to supporting you and your growing business.
Dec. 3, 2020
We use this app to sell some products, and it works nicely. Easy to use and very user-friendly, great customer service.
Hello SolomonsCloset, Thank you for taking the time to review our app and services, we're so glad to hear that you are happy with us and with the great work our customer service is doing. Looking forward to working with you in the future!
Dec. 6, 2020
They charged me for samples and then never sent them. They actually never even went into production. Waste of money. Update: They got back to me to inform me one of the products was out of stock. I wish I didn't have to reach out in order to find that out, but I ended up getting the products and they looked pretty nice.
Hello Trail Dogs Coffee Co., Thank you for leaving your honest review, we're very sorry that the order could not be produced promptly due to a stockout of the product. Please note, though, that we do not charge the money from your credit card but simply authorize the amount to be withdrawn once the order ships. We could see that you now also got into contact with customer service - we advise that this always be the first step to find out what is going on, since we feel that our services can be judged wholly only after we've been given the opportunity to react. Thank you! The order is currently in production, we hope that you will be happy with it once it arrives.
Nov. 23, 2020
The app is much improved. The app is much more user friendly. I look forward to you getting new products.
Hello iPronoia, Thank you so much for your kind feedback! If you have any suggestion for new product types, feel free to let us know at [email protected]. Thank you!
Oct. 30, 2020
APP works great and is really fast. Intuitive handling! missing masks .............................................................................
Hello AntiViCo, Thank you for taking the time to review our app, we're happy that it works well for you and your business so far. We assume that you are referring to the missing masks for the EU assortment, we're hoping to be adding these soon.
Oct. 16, 2020
SPOD is awesome, the product items are great the printing great quality even tho the quantity is short at times customer service responded with great information about the days in which the restock takes place. My customers are very pleased with shipping times. I look forward to the updates to the platform and product catalog. Thank you SPOD
Hello VORVAEH.COM, Thank you for your honest and kind review, we're glad to hear that you are happy with our services despite the occasional stock out problem. Also, thank you for being a sympathetic and patient merchant and we look forward to supporting you and your business in the future!
Oct. 12, 2020
The editor works well. The editor works well. The editor works well. The editor works well. The editor works well.
Oct. 9, 2020
Ita a great app, youd get 5 stars and be my "goto" app if you printed png on the sleeves? Thats all!
Hello MY TEE USA, Thank you for your review! PNG on sleeves is indeed tricky, since our printers cannot do DTG - which is the only available printing technique for pixel graphic print - on sleeves yet. We hope to be able to offer this in the future, though.
Sept. 24, 2020
The app is very user friendly, and there is a large selection of items to print on demand. We were a little disappointed with the print quality of one shirt's logo, but have decided to try that logo in embroidery instead.
Hi AFRO LOVE LLC, Thank you for reviewing our app, we're happy that you find it user-friendly, but sorry to hear that the print quality does not match your expectations. Could you perhaps send us a picture of the print as well as the order number to [email protected]? Then we can try and find out what went wrong and maybe find a solution. Thank you!
Sept. 10, 2020
This is an amazing way to add quality merchandise to my store. I like that they offer organic products, but I hate that they make me continuously write this review until I hit 100 char actors. That's weak.
Aug. 27, 2020
I like the colours of the t shirts & I really like the retail prices :) 100 characters 100 characters
Damn character requirement ;) Happy that you like our assortment. We are constantly adding to also keep up with the trends and wishes of our merchants. Thank you for the review. Kind regards Robert
Aug. 11, 2020
So far we have been using this app for our hoodies and we have had nothing but good experiences. Samples took a little long to get to us but when customers place orders they receive them in just a few days. Thank you!
Aug. 7, 2020
This is a great app! The only thing I wish I could do was more customization with print areas. The print areas are pretty restrictive. But the products are great, the app is easy to use, and the production/shipping time is better than amazon sometimes!
July 29, 2020
Really appreciated how easy it was to use the app as well as the many different variations and products available. The quick turnaround & production time is what initiated my switch from Printful. However, I really wish the print area on the products was much bigger.
Hi DbS Apparel Store, Thanks for the feedback. Our 3 day production time right now is certainly a lot faster than any of our competitors. We are glad to hear you made the switch. We will certainly take your feedback onboard regarding the print area size.
July 28, 2020
I'd love to have the option to add another graphic of a different color to the same product so when they change the color of the shirt for instance... it will add the lighter or darker graphic! Love what you have here so far!
Hi Nolan Neal, Thanks for the leaving the feedback and making the suggestion. We are aware of this feature and we would like to release it in the future!
July 15, 2020
Great so far. I waited on a phone call for 15 minutes before a recording telling me no-one was available and the mailbox was full. However it was very easy to setup first item for design. Julian
Hello Julian, Thank you for taking the time to review our app and services, although I'm sorry you couldn't reach us over the phone. We've got a lot of calls and mails incoming at the moment and are trying to tackle that, but we will also look into the matter of the mailbox, thank you for letting us know.
July 15, 2020
Production time improved after communication. Hope you will continue and make it stable. Thanks for the improvement.
Hello 800 Gifts, Thank you for taking the time to update your review on our app. We also hope that the situation will remain stable enough so that we can increase our production times again without endangering our colleagues in the production facilities. Please do feel free to send any and all customer feedback our way, this is vital information to us with which we can in turn contact the facilities and find sustainable solutions. Thank you in advance for this. As soon as we know that capacities can be increased, we will update you via newsletter and on the FAQ page: https://faq.spod.com/hc/en-us/articles/360012726799-COVID-19-Updates-#article
June 22, 2020
i really like the simplicity of how to use the App. The designs are cool and current . would definitely recommend
Hello Rabbit Bay, Thank you for giving us feedback, it's good to hear that the app works for you and your business. If you have any further thoughts on how we can improve our services, feel free to drop us a line at [email protected]. Thank you!
June 14, 2020
I think you need to add more products to your catalog for instance Phone cases and more, also the shipping rate isn't well configurated and at the highest price compared to other solutions. in mean phases, the app is very well designed and offers good functionality.
Hello Karimoos Ltd, Thank you for your feedback and the suggestions. If you have any specific products in mind, feel free to send us an email for [email protected]. Thank you! Concerning the shipping: we try to of course offer the most competitive prices possible and actually reduced the shipping on orders with 1 and 2 items last year, as this is the cart size of the vast majority of the orders we receive, to offer SPOD users the best price possible. If you want to have a different pricing strategy for your customers, you could consider increasing the product prices to cover for part of the shipping or all of it and then offer the customers free or reduced shipping costs. You can find some helpful insights on the subject in our FAQ: https://faq.spod.com/hc/en-us/articles/360010855433-How-can-I-configure-shipping-cost-in-Shopify-#article.
June 9, 2020
I love the printing Quality of the products, the fast production time SPOD have, recently I received some samples and I'm in love. Should be better with a better quality Mockup Generator for better look of the product before publishing in the store
Hello Imaginapr, We are glad to hear you are impressed by the quality of our prints and the production times. We plan in the future to have more mock ups available. Thanks for the feedback.