Spreadconnect
Spreadconnect is Shopify’s 48-hour Print-on-Demand service.
Rating
4.1
feedback
727
chart
#10,366
All reviews
Rating Breakdown
Review RSS Feed
Nov. 15, 2022
My review is not so much for the app as it is for SPOD customer service. The app works just fine. I have been using SPOD for approximately 1 1/2 years now. Anytime that I have reached out to SPOD with questions and/or concerns they were attentive and helpful. My most recent experience was initially very disappointing but was eventually made right by a representative that went out if his way to rectify my issues. I was very fortunate to be referred to him and SPOD is also very fortunate to have him aboard. Closing remarks: App does what it needs to do. Customer service needs to do what they say they're going to do ~ Terille excluded! Thank you for everything Terille!
Thank You for your review! I definitely appreciated working with you and happy that we were able to resolve all of your issues. Even more happy to hear that the app is working as it should. I want to apologize for your initial experience because we always strive to give the best Customer Service possible. I want to say Thank You for being patient and allowing us to turn that experience around for you. We appreciate that you chose SPOD to be your POD home and we definitely appreciate your business. If there is anything else that you need, please don't hesitate to reach out!
Oct. 22, 2022
I have used this App to make prints on my products and i love it,what i love most is the availability of diffrent types of Art to be used,i can only say keep putting up new art work and the fact it is free makes it even better.
Thank You for such a pleasant review. We are happy to hear that you are satisfied with the app and our products. We will definitely keep in mind your suggestion for adding new art work. You also have the option to upload any art work you may like or create. We hope that you continue using and enjoying our app, Thank You!!!
March 17, 2022
We've been using SPOD since we opened the online store 2 years ago. We've had it all happen so here are our experiences. One of our orders was sent out a couple sizes too large, sent pics and the order info to SPOD and they corrected it by sending the correct size. However that same order was then lost or stolen by usps (not surprising). We then ordered a few products and personally delivered that order one state away. A few of the prints look to be low quality but nothing substantial. Placement used to be an issue as it was such a small area but has since gotten better! Pricing isn't ideal on some items but we've managed to weed out products that shrink or lose color and have found some quality products for a decent price. As a previous review mentioned, the shipping isn't helping any store make money right now. Overall It is an easy app to use, just be selective on your products and read those reviews as well. Consistency is key SPOD.
Hi Dktw Clothing, Thank you for this detailed review and for working with us over the past 2 years. Feedbacks like yours are really important to us, and help us improve. I will make sure that what you described about our print quality, placement, and shipping pricing structure is taken into consideration by the responsible teams. Great to have you on board! Sincerely, Your Spod Team
Jan. 26, 2022
I want to start off by saying I love this company, the products the quality the customer service, and all are top tier. But my biggest gripe is the shipping, i understand that the price of shipping depends on (Shipping price is based solely upon order value ). Is there a way that I could work around this? I find it unfair for customers to pay 100 dollars for two items, for example, 2 hoodies valued at 50 dollars, then to have to pay taxes as well as 17 dollars for shipping. Why is the shipping so high ?? if an item is valued at 100.01 dollars then having to pay 28.75 for shipping is absurd.
Jan. 13, 2022
SPOD hinterlegte in einer Bestellung meiner Kundin eigene Werbematerial. Das ist einfach traurig und unverantwortlich. Stattdessen sollte SPOD ermöglichen, dass Verkäufer ihre Pakete mehr personalisieren können und somit die Qualität steigern. Das kennt man bei anderen Betreibern auch schon. * Update: SPOD-Mitarbeiter haben sich zeitnah gemeldet und den Fehler beseitigt. Solche Proaktivität kann man nur willkommen heißen. Ich hoffe, eine Personalisierung der Paketen wird bald kommen.
Hallo Muntu Wear, vielen Dank für Ihre Bewertung. Es tut mir sehr leid, dass dies passiert ist. Dies ist nicht etwas, das hätte passieren sollen. Ich werde Sie direkt kontaktieren, um dieses Problem zu lösen. Zu Ihrem anderen Punkt: Wir arbeiten daran, die Personalisierung der Pakete für Sie zu ermöglichen. Diese Option ist auf unserer Roadmap. Nochmals vielen Dank für Ihr Feedback. Mit freundlichen Grüßen, Jean-Michel Poupart Success Manager
Sept. 19, 2021
So far so good! I"m especially enjoying the mason jars! Now, if only you can bring in scrubs. Scrubs would make my day!
June 21, 2021
So far everything is great, the creation of mockups with its design and the integration into shopify is excellent. Only if you need additional mockups afterwards, e.g. if you want to show the print on the back, I haven't been able to do that so far.
April 23, 2021
The last sample I received the quality of the shirt didn't seem as nice as the other samples I received it felt very thin and the cost per shirt was more expensive than the unisex items i purchased. Just wasn't happy with the finished product
Hi Gotta Word, Thank you for reviewing our App. Please make sure to contact our customer service about the product you are not satisfied with. They will be able to find a solution for you. We take that kind of feedback seriously. Thank you again.
April 21, 2021
Beautiful app, decently large selection with quality products. One of the best shipping costs and times out there, highly recommend. Only issue I've had was a lack of colors/products that I personally would want, such as all over print, or pants for example. If you want a reliable source, use SPOD.
Hi Schurts, Thank you very much for your great review. All-Over prints is definitely a product we would also love to implement. We are constantly researching and improving our assortment, and I will note your feedback duly. Thank you again and have a great day!
March 18, 2021
Print and shipping times are stellar - super fast and easy to track. SOMETIMES the shirt printing could be crisper, especially around the edges of lighter colors on darker shirts. Really, REALLY easy to get up and going, very intuitive app, dead easy to just make a zillion products. Prices are lovely, as well.
March 12, 2021
The outcome is More than I expected. Except they do not offer embroidery designs. I plan to keep using your app. Thank you
Feb. 1, 2021
So far I am enjoying it - it is taking some time to get used to all the features but it is working out pretty good so far. Thanks
Dec. 14, 2020
i can attest that this app is awesome. as someone who is not always available for a computer, i just wish it was accessible on mobile
Hello ReRouteApp, Thank you so much for your kind review and the feedback concerning the usability - we have forwarded this suggestion and will make sure to look into finding a solution next year as we know this is frequently requested. Thank you!
Dec. 7, 2020
First impression,.. very easy to use, and so many variety of goods to choose from. The key one for me was how cost effective this is compared to Printful, whom I have been with about year. This is a game changer for me, so pending on how my samples turn out, I may be switching PODs. 5th Star is when I get my sample and it meets the print quality requirements ;)
Hello Valutribe, Thank you so much for taking the time to review our app. We hope that we will be able to meet your expectations and look forward to supporting you and your growing business.
Dec. 3, 2020
We use this app to sell some products, and it works nicely. Easy to use and very user-friendly, great customer service.
Hello SolomonsCloset, Thank you for taking the time to review our app and services, we're so glad to hear that you are happy with us and with the great work our customer service is doing. Looking forward to working with you in the future!
Dec. 6, 2020
They charged me for samples and then never sent them. They actually never even went into production. Waste of money. Update: They got back to me to inform me one of the products was out of stock. I wish I didn't have to reach out in order to find that out, but I ended up getting the products and they looked pretty nice.
Hello Trail Dogs Coffee Co., Thank you for leaving your honest review, we're very sorry that the order could not be produced promptly due to a stockout of the product. Please note, though, that we do not charge the money from your credit card but simply authorize the amount to be withdrawn once the order ships. We could see that you now also got into contact with customer service - we advise that this always be the first step to find out what is going on, since we feel that our services can be judged wholly only after we've been given the opportunity to react. Thank you! The order is currently in production, we hope that you will be happy with it once it arrives.
Nov. 23, 2020
The app is much improved. The app is much more user friendly. I look forward to you getting new products.
Hello iPronoia, Thank you so much for your kind feedback! If you have any suggestion for new product types, feel free to let us know at [email protected]. Thank you!
Oct. 30, 2020
APP works great and is really fast. Intuitive handling! missing masks .............................................................................
Hello AntiViCo, Thank you for taking the time to review our app, we're happy that it works well for you and your business so far. We assume that you are referring to the missing masks for the EU assortment, we're hoping to be adding these soon.
Oct. 16, 2020
SPOD is awesome, the product items are great the printing great quality even tho the quantity is short at times customer service responded with great information about the days in which the restock takes place. My customers are very pleased with shipping times. I look forward to the updates to the platform and product catalog. Thank you SPOD
Hello VORVAEH.COM, Thank you for your honest and kind review, we're glad to hear that you are happy with our services despite the occasional stock out problem. Also, thank you for being a sympathetic and patient merchant and we look forward to supporting you and your business in the future!
Oct. 12, 2020
The editor works well. The editor works well. The editor works well. The editor works well. The editor works well.