Spreadconnect: Print on Demand
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Just started using the app and the interface and pricing seem great. I wanted to order some samples, however, none of my credit or debit cards were accepted. Both VISA and Mastercard are rejected? This doesn't make me feel comfortable about the app or using it for my customers. Contacted customer support and waiting for a response. Anyone else have this issue?
Hey Encore2wo. Sorry to hear you had issues here, but there seems to be something wrong. The vast majority of SPOD's merchants use VISA or Mastercard. We have very tight security regulations to ensure the safety of everyone that uses SPOD and it sounds like a security procedure may have been triggered. The best thing to do in this situation is contact Customer Support where we'll be able to get this fixed. As you've already done this I hope the problem has already been rectified. If not, please let us know and we'll get it fixed asap.
Hätte ich gewusst, dass Ihr noch eigene Werbung für spreadshirt dem Kunden dazulegt und ich dadurch Kunden verliere, hätte ich die App niemals benutzt!
Hallo H21 online, Danke für Ihre Bewertung. Das sollte nicht der Fall sein. Können Sie sich direkt mit mir in Verbindung setzen und mir die Bestellnummer schicken, die die Werbung für Spreadshirt enthielt? Ich werde die Situation an unsere Produktion eskalieren lassen, damit sich dieses Problem nicht wiederholt. Wir können dann auch darüber sprechen, wie wir eine Lösung für Ihre Situation finden. Sie können mich direkt unter [email protected] kontaktieren. Liebe Grüße Jean-Michel Poupart Success Manager SPOD
DO NOT USE! The app is very user friendly, but their products are garbage. There is no quality control on their printing and about 30% of my products have huge mistakes in them and my business has taken a huge hit because of it.
Hi Team Room Design, Thank you for taking the time to review our App. I'm sorry that you didn't receive what you expected. Have you already contacted our customer support about those issues? We take any quality issues really seriously and we use examples we receive from you to inform our productions and learn from them. I'll get in touch with you to make sure we can find a solution together. Sincerely, Jean-Michel Poupart Success Manager
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