Spur: AI Chat & Helpdesk for Shopify

Spur: AI Chat & Helpdesk

Boost Sales with WhatsApp Cart Recovery & Instagram Automation
Rating
5.0
Feedback
115
Reviews
Chart
#774
Shopify

All reviews

5 / 5 Share
Feb. 20, 2026

Spur is a very handy WhatsApp marketing tool with an easy-to-use interface and strong automation features that simplify campaigns and customer communication. The support team is highly responsive, making setup and ongoing use smooth even for non-technical users.

Store Using app Total reviews Average rating
Chate Coaching Classes 9 months 1 5.0
Developer Reply

Thank you so much for your wonderful feedback, Chate Coaching Classes! We're delighted to hear that you find Spur easy to use and that our automation features have helped simplify your marketing campaigns and customer communication. Making powerful tools accessible to every brand, regardless of technical expertise, is something we deeply value. We're also glad our support team has been able to make your setup and ongoing experience smooth and seamless. Your kind words mean a lot to us. Thank you for choosing Spur—we look forward to continuing to support your growth and success! 🚀

5 / 5 Share
Feb. 10, 2026

Just got on board with Spur and Khizar has made this so easy to understand. and the team is always there to help you when you want to know something. thank you guys for making work so smooth

Store Using app Total reviews Average rating
Kunst by Diksha 5 days 1 5.0
Developer Reply

Thank you so much for your kind words! We're glad to hear that Khizar and the team made your onboarding experience smooth and easy to understand. We're always here to support you whenever you need us. Excited to be a part of your journey with Spur! 🚀

5 / 5 Share
Feb. 9, 2026

Loved the overall setup and the system the team has. Onboarding was phenomenal. Coming from Wati this was definitely a game changer. Would highly recommend.

Store Using app Total reviews Average rating
Pure Project About 1 hour 3 4.7
Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great onboarding experience and that the transition to Spur has been such a positive change for your team. We put a lot of effort into making the setup process smooth and ensuring customers feel supported every step of the way, so it's incredibly rewarding to hear that reflected in your experience. Your recommendation means a lot to us. Thank you for choosing Spur, and we're excited to continue supporting your growth and success! 🚀

5 / 5 Share
Feb. 7, 2026

A very useful whatsapp platform for all communication and reliable support everytime. Must try.

Store Using app Total reviews Average rating
Christore 10 months 3 5.0
Developer Reply

Thank you so much for your kind words and recommendation! We're delighted to hear that Spur has been a useful platform for your WhatsApp communications and that you've found our support team reliable whenever you needed assistance. Thank you for being a part of Spur! 🙏

5 / 5 Share
Feb. 6, 2026

Had a great onboarding experience with Khizar from Spur Automation. The process was smooth, well-structured, and easy to understand. Khizar explained everything clearly and patiently, addressed all our questions, and made sure we were comfortable using the platform for WhatsApp, email, and social automation. It was a very reassuring and professional onboarding experience. Looking forward to implementing and scaling with Spur.

Store Using app Total reviews Average rating
Hot Planet About 2 hours 1 5.0
Developer Reply

Thank you so much for taking the time to share your experience! We're delighted to hear that your onboarding experience was smooth and that Khizar was able to make the process clear, structured, and comfortable for your team. We'll be sure to pass along your kind words to him—feedback like this means a lot. Our goal is to ensure every customer feels confident and supported from day one, and we're glad we could help you get started with WhatsApp, email, and social automation. Thank you for choosing Spur. We're excited to be part of your journey and look forward to supporting you as you implement, grow, and scale with the platform! 🚀

5 / 5 Share
March 19, 2026

Great tool and a very helpful support team. Been using for more than a year now. Highly recommended.

Store Using app Total reviews Average rating
Hello June Over 1 year 2 5.0
Developer Reply

Thank you so much for your continued trust and support! Having you with us for over a year means a lot, and we're delighted to hear that you've had a positive experience with both the platform and our support team. Long-term customers like you play a huge role in helping us improve and grow. We truly appreciate your recommendation and look forward to supporting your business for many more years to come. Thank you for being part of the Spur family! 🙏

5 / 5 Share
Nov. 13, 2025

Great tool for All automations on IG & FB Ads and Posts. Amazing AI tool. Their whatsapp automations and flows are also really cool. The best part of SPUR is their customer support, They are so patient and help you step by step with images and video explaination. Overall an amazon tool which is both connected and partnered with Shopify and Meta.

Store Using app Total reviews Average rating
WaterScience 1 day 7 5.0
Developer Reply

Thank you so much for the wonderful feedback! We're delighted to hear that you're finding value in our Instagram, Facebook, WhatsApp, and AI automation tools. Our goal is to make automation simple and effective, so it's great to know they're helping your business. We're especially grateful for your comments about our support team. Providing patient, hands-on assistance with clear explanations, screenshots, and videos is something we care deeply about, and we're glad it's made a difference in your experience. Thank you for your trust and support. We're excited to continue helping you grow and get even more out of Spur! 🙏

5 / 5 Share
Oct. 21, 2025

Great experience with Spur, I highly recommend it, the app is super convenient. (I use it for three of my shops). And the customer service is super professional and responsive.

Store Using app Total reviews Average rating
Woofy Lab About 1 year 16 2.8
Developer Reply

Thank you so much for your kind words and recommendation! It means a lot to us to have your trust across all three of your stores. We're delighted to hear that you've found the platform convenient and that our support team has been able to provide the level of service you expect. We truly appreciate your support and look forward to continuing to help your businesses grow. Thank you for being a valued part of the Spur community! 🙏

5 / 5 Share
Oct. 13, 2025

Store Using app Total reviews Average rating
Pure Wiff 3 months 1 5.0
Developer Reply

Thank You!

5 / 5 Share
Sept. 3, 2025

Our experience have been really great. The whole team is responsive to the queries and helps. We previously were using another WhatsApp automation tool which were really difficult and buggy. Spur has everything a brand needs. Highly recommended.

Store Using app Total reviews Average rating
Choker Tales 10 months 5 5.0
Developer Reply

Thank you so much for the recommendation and for sharing your experience! We're thrilled to hear that Spur has been able to make things easier for your team. Providing a reliable platform along with responsive support is something we work hard on every day, so feedback like this means a lot to us. We truly appreciate your trust in Spur and look forward to continuing to support your brand's growth. Thank you for being part of the journey! 🙏

5 / 5 Share
Aug. 6, 2025

Definitely one of the most useful tools we have come across as a brand, both the chat automations and customer support provided by them are great.

Store Using app Total reviews Average rating
InkUp 4 months 1 5.0
Developer Reply

Thank you for the wonderful feedback! We're delighted to hear that both our automations and support have been valuable for your brand. We truly appreciate your trust in us and look forward to continuing to support your team.

5 / 5 Share
April 16, 2025

I had tried several API solutions before Spur. Their support team is by far the best. Responsive, knowledgeable enough to understand the problem statement and very detailed. I have been so impressed and happy to have finally found the perfect provider

Store Using app Total reviews Average rating
Mafott Fabrics About 1 month 1 5.0
Developer Reply

Thank you so much for the kind words! We’re really glad you found us after trying out other options. It means a lot to hear that our support team made a real difference for you; we’ll be right here if you ever need anything else!

5 / 5 Share
March 16, 2025

Review for Spur WhatsApp Team We’ve had a great experience working with the Spur WhatsApp team for setting up all our integrations. Their app is user-friendly, making the entire process smooth and hassle-free. What truly stands out is their quick response time—they’re always available to assist with any queries and ensure everything runs seamlessly. Highly recommend their service for anyone looking for a reliable WhatsApp integration solution!

Store Using app Total reviews Average rating
Smart Pet 17 days 3 5.0
Developer Reply

Thanks a ton for the wonderful feedback! It’s great to hear that the setup felt smooth and hassle-free for you, that’s exactly what we aim for. We’re always just a message away if you need anything, and we’re so glad you’d recommend us!

5 / 5 Share
Feb. 19, 2025

Good product!

Store Using app Total reviews Average rating
Aparnaa Sarees 3 months 1 5.0
5 / 5 Share
Feb. 5, 2025

The SPUR team's quick responses and proactive assistance were very helpful. They efficiently addressed our questions, providing clear and concise answers.

Store Using app Total reviews Average rating
Sandiva About 2 years 1 5.0
5 / 5 Share
Dec. 3, 2024

Spur's WhatsApp API has revolutionized the way we interact with our customers. The platform's intuitive Workflows feature is a standout, allowing us to automate complex processes seamlessly. This has significantly streamlined our operations, reducing manual effort and increasing efficiency. The API's reliability and robust performance have been instrumental in boosting our business. We've experienced a surge in customer engagement and conversions since implementing Spur. The ability to send personalized messages and timely notifications has strengthened our brand reputation and fostered stronger customer relationships. We highly recommend Spur WhatsApp API to businesses of all sizes. It's a powerful tool that can help you achieve your business goals.

Store Using app Total reviews Average rating
Smart Deals World 9 days 2 5.0
Developer Reply

Wow, this made our day! We’re so glad the Workflows and automation tools have been working so well for you, and that they’re helping your team cut down on manual work. Thanks for trusting Spur to power your customer experience, and for taking the time to share this. We’re rooting for you!

5 / 5 Share
March 11, 2026

Really happy with Spur’s Instagram automation. It has helped us streamline DMs, capture leads, and respond to customers much faster. The platform is easy to use and the support team is super responsive. Definitely a great solution for brands serious about growing through Instagram.

Store Using app Total reviews Average rating
LetsDressUp About 3 years 6 3.5
Developer Reply

Hey Aditya, we're really for this experience 1. All the flow failing issues were fixed on our call at 1:30 PM, Monday, 2nd December 2024. 2. The Facebook automation not working issue you faced on 4th December was actually a Meta bug: https://developers.facebook.com/support/bugs/1279188616611168/ As soon as the bug was fixed, we retried all the failed executions to avoid any revenue loss from Facebook automations. 3. A summary of all the issues and respective resolutions also has been mailed to you If you're still facing any issues, feel free to reach out anytime, and we'll get it resolved ASAP!

5 / 5 Share
Nov. 29, 2024

Spur has been a game-changer for me! The quick support is outstanding—anytime I’ve had a question, their team has been super responsive and helpful. The user interface is sleek and intuitive, making it easy to navigate even for beginners. The dashboard deserves a special mention; it’s so well-designed that managing everything feels like a breeze. Overall, Spur delivers on all fronts—efficiency, simplicity, and reliability. Highly recommend it to anyone looking for a hassle-free solution!

Store Using app Total reviews Average rating
banjaratrail 2 months 3 4.7
Developer Reply

That’s amazing to hear! Thanks so much for the kind words. We’ve put a lot of thought into making things easy and smooth, so it means a lot that you noticed. Always here if you need anything!

5 / 5 Share
Nov. 26, 2024

After trying so many api providers, finally, I got the right one, Spur. They have a very simple dashboard and excellent customer support for any issues. I am really very impressed with their services. Special thanks to Mr. Royal for prompt reply and support. Highly recommend for all startups and e commerce business. Keep it up.

Store Using app Total reviews Average rating
Style N Flaunt 7 months 2 5.0
Developer Reply

Really appreciate you saying that! Glad you found us after trying so many options; and we’ll make sure Royal sees your shoutout too. We’re here to keep things simple and support you every step of the way. Thanks again!!

5 / 5 Share
Nov. 25, 2024

We've been using Spur for our WhatsApp and Social Media automation, and it has truly streamlined our customer communication. The app is user-friendly, reliable, and has significantly improved our response times and customer engagement. The automation features save us time, allowing us to focus on growing our business. The support team is also responsive and helpful whenever we need assistance. Highly recommend Spur to any business looking to enhance their customer interactions!

Store Using app Total reviews Average rating
NICKRON INDIA 5 months 1 5.0
Developer Reply

Thanks so much for the kind words! It’s great to hear Spur has helped you simplify customer comms and save time; that’s exactly what we built it for. And we’re always around if you need a hand with anything else!

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