Spur: WhatsApp API & Instagram
Spur: WhatsApp API & Instagram Automation
Rating
5.0
feedback
73
chart
#1,113
All reviews
Rating Breakdown
Dec. 19, 2022
We've been using Spur for about a month now, and we're extremely satisfied with the service. Their detailed metrics help us accurately assess how many of our sales can be attributed to a specific campaign, which is a great advantage. Their support service is also very responsive, and they help resolve issues ASAP.
Thank you for your review, Cothas Coffee Co.! We are glad to hear that you are enjoying the detailed metrics and responsive support service that Spur provides. We strive to make sure our customers have the best possible experience with our app, and it's great to hear that we've been able to do that for you. If you have any further questions or concerns, please don't hesitate to reach out to our support team. We're here to help!
Dec. 18, 2022
Does what it says and more - helps answer each and every query on FB, IG posts - thereby increasing the engagement and sending positive data to the algorithms like crazy ! Installing the app has suddenly boosted my reach by an order of magnitude ! Get this app, sit back and watch your store grow by leaps and bounds. Support and Integration queries resolved super quick - within minutes, by far the most useful app I've come across on the Shopify store so far.
Thank you for the amazing review, Cunei! We're glad to hear it's helping increase engagement and reach on social media and that our support team was able to resolve any integration queries quickly. We hope Spur continues to help your store grow. Thank you for choosing us. If you have any questions or need further assistance, please don't hesitate to reach out.
Dec. 17, 2022
The most needed app for any D2C brand - so glad I came across Spur. This app has put my customer service on steroids ! Super quick auto-replies that are actually relevant to the questions being asked within comments and inbox. Superb support from the team to help with the integration of the app as well. Highly recommended for anyone having an e-commerce store and need a structured way of serving the clients on Instagram and Facebook.
Thank you for your positive review, Label DC team! We are glad to hear that Spur has been able to help improve your customer service and make it easier for you to manage your e-commerce store. We appreciate your recommendation of our app and hope it continues to be useful for you. Thank you for choosing Spur!
Dec. 6, 2022
We have recently started using Spur on Instagram and it was a pleasure to receive our first order from Insta within the first few hours without really having to engage with any customer personally. Really a true example of tech enablement to scale up the business. Looking forward to use their other excellent features such as abandoned cart recovery etc.
Thank you House of Moxa team π It's amazing how you were able to quickly realize the value of our app. We're also excited to build new features from your feedback and get you more conversions β‘οΈ
Nov. 24, 2022
It was really great experience and easy to set, also saved a lot of time that used to consume replying to the comments manually.
Thanks, team Kelby π Incredibly, you could set up everything in just a few minutes. We're glad you liked the experience, and it's already helping you π
Nov. 24, 2022
Amazing app and a fantastic team! Their automation has helped us generate sales from our Instagram engagement and made our customer support efficient by taking care of simple/repetitive queries. Their WhatsApp API integration is also best for cart recovery, broadcasts, etc. Itβs easy to set up, and we get all the data from sales to interaction for each campaign we run through them. 100%Β recommended!
Thanks InkMilan team π€© You always provide us with valuable feedback and we enjoy working with you. Glad we could help π
Nov. 21, 2022
Good app with a variety of features. Customer service is also very supportive and helped me access many features like integrations. One great feature is that you can link products to posts on Instagram, which helps with conversions. Can also hop on call with them any time to resolve a query, which is super helpful. Wishing you guys growth and success!
Thanks, Proklean team! It means a lot π and we're always just one chat away π Glad you find our features valuable π
Nov. 19, 2022
I recently got to know about this app and have been using it for a week or so. Until now the experience has been quite smooth and exhilarating. For the first time I am able to experience an automation and integration of all the various platforms like Facebook, Instagram, whatsapp and shopify. I cant wait to see what else this app has to offer in terms of its amazing capabilities. All the best to the developers, hope they keep on building such amazing apps in the future. Ps- A must install for every shopify user.
Thanks, SIMC, for your kind words and wishes. We're glad you're having a great experience with us π
Nov. 11, 2022
An absolutely fab team! Really like how they are constantly working on improving the app's features. The app has really helped our customer support team to work more efficiently and removing the repetitive steps. And their support is awesome as well. Cheers and best of luck to the team !
Thanks Unniyarcha Team π€© We're glad we've been able to automate your workflows and make them more efficient π And you can always count on us π
Nov. 8, 2022
A great app to increase revenue with features like Whatsapp and Instagram DMs cart recovery. Also, we love their automated comments feature on Instagram and Facebook posts for pricing details.
Thanks a ton, HMJ Team! You folks utilize our tools to the max, and the increase in revenue for your brand speaks for it :)
Nov. 7, 2022
This App is a valuable tool to manage social media chats and comments. We loved the product because the problem it solves is for every business. Founders are excelling nicely in the app with feedback from users like us.
Hey team Avalipt π We always appreciate your feedback, and we're glad that we've been able to automate your repetitive tasks on Instagram and Facebook π
Nov. 2, 2022
Managing Instagram and Facebook comments and DMs was always a pain, thankfully we got to know about Spur and downloaded it immediately! There are a lot of good things about this app - 1) The automation features are perfect and work seamlessly 2) The onboarding is super simple and most of the things are already done, it took us 3 minutes to connect everything and set up 3) The most important part is the Spur team, they are super responsive, always working on new things and available to help with all doubts! Genuinely impressed by the app, people and services!
Hey Team Salty π§π We're glad we've solved your pain through our chat automation and Post to Products feature. We enjoy working with your team and look forward to providing your customers with the quickest solutions and the best experience!
Oct. 6, 2022
Spur is genuinely a good app, both in terms of features and the excellent support they provide. They have a range of features that make operations easier like sending product recommendations to consumers who comment, and accessing customer queries on different social media platforms on one page. Would definitely recommend this app if you own a business with a wide product range, and you have a presence across different social media platforms.
Hey Team π Thanks a ton for taking your time and leaving such a specific review. I am sure it is going to help other merchants assess the value our app can provide :) Looking forward to hearing more feedback from you in the future βοΈ