QuickSync ‑ All in One App

Unfortunately, our experience with QuickSync has been extremely disappointing, and ultimately very costly for our business. We originally used QuickSync to synchronise our Shopify store with TikTok Shop, but we experienced ongoing problems with inventory levels being incorrect. This resulted in customers placing orders for products that we didn’t actually have in stock, which was incredibly frustrating for both us and our customers. Despite raising these issues, we didn’t feel that we received the level of support we needed. Eventually, after deciding to move to a different app, we contacted QuickSync support and asked them to delete all of our products from TikTok Shop. What happened next was devastating. Our request was misunderstood, and instead thousands and thousands of products were deleted from our Shopify store itself. This was a catastrophic mistake for a business that had spent years building its online store. We were left with a completely empty website and will have to spend months trying to recover and rebuild our product catalogue. The time, work and financial cost to our business has been enormous. We understand that mistakes can happen, but when dealing with thousands of products belonging to a business, we believe there should be much greater care and safeguards in place before carrying out such a destructive action. We would strongly advise other Shopify store owners to think very carefully before relying on QuickSync for their product and inventory management. Our experience has unfortunately been extremely damaging to our business.

The UX-UI of this application is not the best, and the back-end responsible for syncing your products is spotty at best in frequent cases. It will work some of the time, half work other times, and sometimes just not work. Telling me the product is working then wanting me to provide more data for their product to try to fix it again, and again, etc... Support and developers seem to have little insight into what is going on. Avoid unless you have no other options.

Great support from Joseph on solving a few issues that were preventing items from syncing correctly. Exceptional service and hope to get him on chat whenever things come up.

Joseph was very helpful answering questions and helping set up Square and Shopify. Thank you!

thank you joseph

Joseph was great in helping me resolve my issue. All my products are synced and now I'm ready to get my Shopify store online and ready to sell! Thanks Joseph!

Great support, and works as needed. Sometimes some small things happen, but it's quickly resolved. Khaled did a great job walking me through the issue and resolving it within minutes.

Very nice experience of setting up and Adrienne helped to do it very quickly and efficiently! thank you!

Joseph did a great job!

Still some improvements needed, have had some issues with product syncing and not being able to select which products sync. Although, everything else is great, great customer service, support is always happy to help and answer any questions no matter how big or small. Is a great developing app.

Not suitable for multiple Etsy listings sharing the same SKU I explained my setup clearly during the onboarding call, one product with one SKU appearing across multiple Etsy listings. At no point was I told this was something QuickSync couldn't handle. It was only when I was already in the setup process that their support team informed me they couldn't sync the same SKU across multiple Etsy listings. Their suggestion was to assign different SKUs to the same product, which would break my entire warehouse and fulfilment process. When I challenged this, the support agent responded by questioning why the same SKU would ever appear across multiple listings, which is a basic and completely normal Etsy seller setup. For a company selling an inventory sync tool, not understanding how Etsy shops are commonly structured is a serious concern. This limitation should have been flagged on the induction call. It wasn't, and I wasted time as a result. I am shocked that a company specialising in inventory sync has such a limited understanding of how Etsy sellers actually structure their shops and how SKUs sync.

Completely seamless and easily fixed my issue :)

Ging alles sehr schnell! Bin zufrieden läuft quasi von alleine.

Joseph was such a great help with helping me setup QuickSync. I have gotten everything synced up. And that was fast service I have never had that kind of service. Thank you again, Joseph.

QuickSync was recommended to me by Grok when I asked about an app that helps integrate Etsy/Shopify so I don't have to create two separate ads. From the start Joseph, who helped integrate my shops, was extremely pleasant, responsive, and communicative. I am excited to give this app a try!

Joseph, Customer Service, was a pleasure to work with on my onboarding. He was very professional and knowledgable. Thank you.

Jayson was great help in making sure everything is syncing properly and even gave me some great advice to help fix an issue i was having with the order syncing across my stores.

Great help with the set up for sure.

Best! Joseph was my customer success agent and helped me with all issues. He worked very fast and made sure I well understood the process and syncing. He helped me from beginning to end and made everything very easy! 10/10