All reviews

Rating Breakdown

  • 5
    96% (442 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 98% (452)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 14, 2023

Excellent customer service! Assistance with the set up made it so easy! I would highly recommend this app to new store owners looking to get started.

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2023

Mohamed Hussein was incredibly helpful. He synced my full inventory over to square and I am so thankful, as I had no idea how to do this myself.

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2023

OMG, the customer service her is AMAZING! Angelica from the app chat came on and I thought it was a robot at first.. but no! It was a live person and she helped me so much and gave so much information to help me get situated. She is amazing!

Using app

About 1 hour

Total reviews

4

Average rating

4.8

Developer Reply

Hello Anthony, Thank you so much for your wonderful feedback. I am so happy that I was able to make the set-up process easy for you. I wish you all the best. 😇 - Angelica 😊

5 / 5 Share

July 7, 2023

Joseph was great at helping me set up a seamless sync between my Square in store POS and our Shopify website. He was patient and allowed me to work on other things away from the computer while he worked on our product upload and sync (over 5,000 items!) I'm excited to see how the app will work, but so far very happy with the level of customer service we've received. :)

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much Ida for your kind words. It was really a pleasure talking to you. Whenever you need any assistance, please let me know. :) - Joseph

5 / 5 Share

July 3, 2024

khaled and Omar was so helpful! I am very happy. He was fast in his responses. His attitude was great the entire time.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for his glowing 5 stars review and for conversation we had. Wish you all the best in your business! :) - Joseph

5 / 5 Share

July 7, 2023

JOSEPH! You are the man. HELPED ME BIG TIME and made it super easy to use!! Cant wait to continue using this app for my business!!

Using app

About 16 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

July 5, 2023

Joseph was amazing. One of the best customer service experiences I have had . Fast replies and very attentive

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi! I want to thank you for this wonderful feedback about the application and about the service I have provided. We hope you enjoy our application! :) - Joseph

5 / 5 Share

June 30, 2023

The app was easy to install and setup. Though the initial sync had a bit of an issue, Joseph in support was great in helping us get sync started and was very helpful along the way and saw the resolution through to the end.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. It's so appreciated. I wish you all the luck in your business. - Joseph

5 / 5 Share

June 30, 2023

Joseph did an amazing job helping me sync the inventory between shopify and square and the app seems to work really well!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your glowing 5 stars review. We are always here whenever you need any help. - Joseph

5 / 5 Share

June 28, 2023

Thanks to Joseph for making my life easier in my Square to Shopify experience. The sync took around 30 minutes. Everything transferred just fine!

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much Cheryl for your feedback. Anytime you need assistance, you can reach out to us. - Joseph

5 / 5 Share

June 24, 2023

Angelica gave us very good customer service, quick to answere questions and to make the App work for our needs and help us set it up

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello, thank you so much for your wonderful review. I am very happy that I was able to help you out. Please let us know if you have any questions moving forward. 😊 - Angelica

5 / 5 Share

June 22, 2023

Very helpful. I had issues syncing my shopify and square product inventory for months. The team at SYNC went above and beyond to help resolve my issue!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so Joshua for your feedback. It was really a pleasure helping you out. Wishing you all the best in your business. - Joseph

5 / 5 Share

June 21, 2023

Such an awesome service and the best customer service in the industry. Recommend highly. 10 out of 10!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this. It was really a pleasure helping you today. I'm always here whenever you need help. - Joseph

5 / 5 Share

June 18, 2023

customer service is fast and EXTREMELY helpful. I am ver impressed. Thea help in solve every issue which was really only because i just downloaded the app and did not feel like reading to find out what i did wrong. She was very helpful

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for your wonderful feedback and I'm glad that our app is working smoothly for you. It has been a pleasure working with you. Please don't hesitate to reach out to us anytime! - Thea 😊

5 / 5 Share

June 14, 2023

Joseph was a great help. he helped me sync everything for my shopify account and was very understanding.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this glowing 5 stars and for your feedback. We are always here to help. - Joseph

5 / 5 Share

June 14, 2023

Had the most wonderful support from Joseph!!! He was very, very helpful. Connected everything for me and was an absolute pleasure to chat with. Five stars, great work :)

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this wonderful feedback. I'll be always there whenever you need help.😊 - Joseph

5 / 5 Share

June 13, 2023

The app was easy to sync our products to Square. Great customer service! Highly recommend using this app if you need to integrate your store into Square.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback. It was a pleasure working with you. -Angelica Amara.

5 / 5 Share

June 7, 2023

The agent that assisted me this evening was amazing! Super quick, responsive and helpful. Assisted me with everything I required!!! Thank You!!!

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much Amanda for your kind words and for our beautiful conversation. Whenever you need assistance, please don't hesitate and reach out to us anytime of day.😊 - Joseph

5 / 5 Share

June 7, 2023

Great customer service! Thea, Joseph and Angelica have all been wonderful with helping me with what I need and are quick as well.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review. It was a pleasure assisting you in the whole process. Please let us know whenever you need help.

5 / 5 Share

June 2, 2023

Fantastic live step by step help installing and setting up the app. Also very helpful in clearing up any data inconsistencies between platforms before they became a problem down the road.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you so much for your wonderful feedback and I'm glad that our app is working smoothly for you. It has been a pleasure working with you. Please don't hesitate to reach out to us anytime! - Thea 😊