All reviews

Rating Breakdown

  • 5
    96% (442 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 98% (452)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2023

Angelica was wonderful thank you for your efficient help! She was so responsive and able to get my products synched in minutes, this app is exactly what we needed for an upcoming expo.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jessica, Thank you so much for your wonderful feedback. Goodluck on your Expo day. I wish you and your business all the best! Please don't hesitate to message us if you need any help. 😊 - Angelica

5 / 5 Share

March 25, 2023

Christian was very helpful and extremely late hours in the night. don't know what i would do withought him!! thankyouuu. 5 star service!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Julianna! It was my pleasure assisting you. Best of luck in your store opening! Thank you so much! :) - Christian

5 / 5 Share

March 21, 2023

Thank you Angelica for making this a very easy process and smooth transition to someone who isn't very tech savvy. Your knowledge and patience is very much appreciated.

Using app

43 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Hello! Thank you both so much for your time today and it was my pleasure assisting you! Please don't hesitate to email or chat me if you need further assistance. Have a great day ahead! :)) -Angelica

5 / 5 Share

March 18, 2023

excellent customer service, friendly, helpful and defiantly took charge to help the scenerio out well.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking time in writing this wonderful feedback. It has been a pleasure assisting you. Don't hesitate to reach out to us anytime! Enjoy your day ahead!

5 / 5 Share

March 15, 2023

Charisse was were able to get all of my products integrated between my POS system and my Shopify... without losing all my data! It was effortless on my part as Charisse did all the transferring!! Which was a huge weight lifted off of me! She listened to all my concerns and was super helpful! Thank you!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Leslie, Thank you so much for taking time to leave a review. I really appreciate your effort and I am very much happy that I was able to help you out. You have been so patient and kind during the process until the end. Looking forward to hearing from you soon and you take care! 🤍 - Charisse

5 / 5 Share

March 3, 2023

I was very pleased and happy with the service. "Charisse" not only helped me with the issues I was having. She stay there until the issues was fixed. And the products that were not able to be synced, she gave me the list of those items and what to do to correct it. I would give 6 stars if there was another one. VERY VERY HAPPY WITH THE SERVICE AND THE AGENT THAT ASSISTED ME!!!

Using app

8 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hello Yvonne, I appreciate your time and effort leaving a review. I am delighted that you are satisfied with our service and that I was able to make it easy for you. If you need anything else, feel free to send us a message and we would be happy to help you out. Have a great day and stay safe! ☺️🤍 - Charisse

5 / 5 Share

Feb. 9, 2023

Angelica was the most helpful and clear, support staff I have ever had to deal with. I really do appreciate her help and patience.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Daniel! Thank you so much for your positive feedback. I appreciate your kind words and I am very glad that I was able to solve your concerns. Please reach out if you need any assistance. - Angelica😊

5 / 5 Share

Feb. 8, 2023

Super fast and efficient! I was served by a person from the start of the installation and not a robot. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Eric! Thank you so much for you wonderful feedback. I'm glad that I was able to help you out with your concern. Please feel free to reach out if you have further questions. - Angelica😊

5 / 5 Share

Feb. 2, 2023

Amazing service from customer support! Responsive and helpful. App works well and easy learning curve. Anyone Migrating or syncing between Square and Shopify, this app is a must!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Kevin! Thank you so much for your time and for this awesome feedback! Please don't hesitate to reach out to us anytime. Have a great weekend ahead.

5 / 5 Share

Feb. 1, 2023

fantastic easy to use app and outstanding customer service. Thea was my rep and she made everything so easy to understand. AAA+++

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for this wonderful feedback! It surely made my day. I'm glad I was able to meet your expectations. Please don't hesitate to reach out to us anytime. Have a great weekend ahead! - Thea :)

5 / 5 Share

Feb. 1, 2023

I'm giving it 4 stars right now because I haven't actually used it but the set up was made a lot easier with great customer service in real time. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Shari, thank you so much for using our app and taking the time leaving us a review. I am happy that I was able to help you out and make it easy for you. If you have any other concerns, feel free to send us a message and we will definitely help you with it. Have a great day ahead! ☺️☺️ - Charisse

5 / 5 Share

Jan. 31, 2023

Thea was very helpful with setting up our sync!!!! I am hopeful this will allow shopify and square to work together.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for this wonderful feedback! It surely made my day. I'm happy that I was able to assist you and please don't hesitate to reach out to us anytime. Have a great weekend ahead! - Thea :)

5 / 5 Share

April 25, 2023

I had an excellent experience with Thea. She immediately grasped the issues I was facing and promptly recommended a fix AND, she then proceeded to put the fix in place as she explained why I was facing the issue with my item sync. Epic!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Cheryl, Thank you so much for your great feedback. I am very grateful that you had a great experience with us. Please feel free to message or contact us if you have any questions. - Angelica 😊

5 / 5 Share

March 5, 2024

Customer service was very helpful!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you so much for this wonderful feedback and for letting us provide you with a great Customer Service. Please don't hesitate to reach out to us anytime. Have a great weekend ahead!

5 / 5 Share

Jan. 26, 2023

I've just added it - Thea helped me out when my products didn't sync, but it's all fixed and has appeared on my Square Terminal, which is exactly what I needed, thank you!

Store

edenki

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for giving me the opportunity to help you and I'm glad that we were able to fix the issue that you had. Please don't hesitate to reach out to us anytime. Have a great weekend ahead!

5 / 5 Share

Jan. 24, 2023

Square Sync is a great app that I've found to be extremely useful. It allows me to easily manage my inventory and sales across multiple platforms. The customer service is also top-notch. Any time I've had a question or concern, the support team has been quick to respond and helpful in finding a solution. Overall, I highly recommend this app to anyone looking for a streamlined way to manage their sales and inventory.

Store

My Store

Using app

29 days

Developer Reply

Hello Matt! Thank you so much for your wonderful feedback about our app and for sharing your experience with our Customer Support. It's a pleasure assisting you! I hope you can recommend us to your family and friends. Have a great day ahead.

5 / 5 Share

Oct. 5, 2023

Normie is very helpful. Patiently answered all my questions. Very nice service. Hope I can have a fun time with Square & Square Sync.

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello Amy! 😊 Thank you so much for taking the time to leave us a review! Glad to hear you are enjoying the app! Just let us know if you need anything , we are just a chat away if you need more help! Angelica

5 / 5 Share

Jan. 20, 2023

awesome thank you so much for your help it was truly appreciated. awesome thank you so much for your help it was truly appreciated.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're really grateful and appreciate you taking the time to share your rating with us.

5 / 5 Share

Jan. 14, 2023

Thank you for making this process stress free and fast! My inventory is now synced and ready to work across the bricks and mortar and online store!

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Emily! Thank you so much for your wonderful feedback. I am very happy that I was able to make it easy and quick for you. I wish you all the best! Please don't hesitate to message us if you need any assistance in the future. 😊 - Angelica

5 / 5 Share

Jan. 24, 2023

Square Sync made it much easier for me to import my Square inventory into Shopify. Their customer service representatives were very helpful when I had questions. Thea was incredibly patient and went above and beyond to help me work through some snags. I highly recommend Square Sync.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 star! You really made our day 😊