All reviews

Rating Breakdown

  • 5
    96% (584 ratings)
  • 4
    2% (10 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (10 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 18, 2023

excellent customer service, friendly, helpful and defiantly took charge to help the scenerio out well.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking time in writing this wonderful feedback. It has been a pleasure assisting you. Don't hesitate to reach out to us anytime! Enjoy your day ahead!

5 / 5 Share

March 15, 2023

Charisse was were able to get all of my products integrated between my POS system and my Shopify... without losing all my data! It was effortless on my part as Charisse did all the transferring!! Which was a huge weight lifted off of me! She listened to all my concerns and was super helpful! Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Leslie, Thank you so much for taking time to leave a review. I really appreciate your effort and I am very much happy that I was able to help you out. You have been so patient and kind during the process until the end. Looking forward to hearing from you soon and you take care! 🤍 - Charisse

5 / 5 Share

March 15, 2023

VERY GOOD SERVICE VERY FERNDLY................................................................................

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for this wonderful feedback. It was a pleasure assisting you. Don't hesitate to reach out to us anytime if you need help. Have a great evening ahead! - Thea 😊

5 / 5 Share

March 10, 2023

Painless. Quick. Any questions and the support reps were able to help FAST. Thank you all so much. Great app

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello! Thank you so much for your wonderful review and I'm really glad I was able to help you. Please don't hesitate to reach out to us anytime! Have a great weekend ahead!

5 / 5 Share

March 5, 2023

Square sync is the best option if you're trying to sync your products especially with variants to square. super fast, great customer service and most important budget friendly.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello!! I hope you had a great weekend! Thank you so much for this awesome feedback and I'm really glad we were able to meet your expectations. Please don't hesitate to reach out to us anytime and we'll be more than happy to assist you. Stay safe! -- Thea :)

5 / 5 Share

March 3, 2023

I was very pleased and happy with the service. "Charisse" not only helped me with the issues I was having. She stay there until the issues was fixed. And the products that were not able to be synced, she gave me the list of those items and what to do to correct it. I would give 6 stars if there was another one. VERY VERY HAPPY WITH THE SERVICE AND THE AGENT THAT ASSISTED ME!!!

Using app

18 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello Yvonne, I appreciate your time and effort leaving a review. I am delighted that you are satisfied with our service and that I was able to make it easy for you. If you need anything else, feel free to send us a message and we would be happy to help you out. Have a great day and stay safe! ☺️🤍 - Charisse

5 / 5 Share

Feb. 26, 2023

very helpful thank you, i was having trouble syncing products from shopify to sauare app and they were willing to help me with everything i needed

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for your wonderful feedback and I'm glad I was able to fix your syncing issue. It was nice working with you and please don't hesitate to reach out to us if you need further assistance. Have a great day ahead!

5 / 5 Share

Feb. 21, 2023

A+ customer service. There is always someone live to assist, and walk you through any and all processes. Super impressed with their level of care and follow through. The system is working seamlessly so far and has made our daily operations run so much smoother. We use Square for our POS and Shopify for our online store, which meant managing two inventories. Now - everything syncs from one platform to the other and we don't have to worry about updating systems twice. The set up process was complex due to our pre-existing databases on each platform, plus working with over 5,000 skus - but with their help we had everything synced and ready to go within 48 hours.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Courtney! Thank you so much for your wonderful feedback. You just made my day!! And I'm so glad that everything is working smoothly. It was a pleasure assisting you. Please don't hesitate to reach out to us anytime. -- Thea :D

5 / 5 Share

Feb. 21, 2023

Normie is the REAL DEAL!!! Patient and extremely kind to me the entire way! This product is exactly what you need to get the best of both worlds! Shopify and Square have finally had a baby... Thank you Normie

Using app

5 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi Constace, Thank you so much for your kind words and for taking time to submit a review. It’s my pleasure to assist you! I really appreciate your patience with me all throughout the process 😊♥️ - Normie

5 / 5 Share

Feb. 16, 2023

Amazing! this makes integrating very simple and is a life saver! Thea helped me out today and was very helful.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for this wonderful feedback. I'm glad our app was able to help you and your business. It's a pleasure to assist you! Please don't hesitate to reach out to us if you need any assistance.

5 / 5 Share

Feb. 9, 2023

Angelica was the most helpful and clear, support staff I have ever had to deal with. I really do appreciate her help and patience.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Daniel! Thank you so much for your positive feedback. I appreciate your kind words and I am very glad that I was able to solve your concerns. Please reach out if you need any assistance. - Angelica😊

5 / 5 Share

Feb. 8, 2023

Super fast and efficient! I was served by a person from the start of the installation and not a robot. Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Eric! Thank you so much for you wonderful feedback. I'm glad that I was able to help you out with your concern. Please feel free to reach out if you have further questions. - Angelica😊

5 / 5 Share

Feb. 2, 2023

Amazing service from customer support! Responsive and helpful. App works well and easy learning curve. Anyone Migrating or syncing between Square and Shopify, this app is a must!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Kevin! Thank you so much for your time and for this awesome feedback! Please don't hesitate to reach out to us anytime. Have a great weekend ahead.

5 / 5 Share

Feb. 1, 2023

fantastic easy to use app and outstanding customer service. Thea was my rep and she made everything so easy to understand. AAA+++

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for this wonderful feedback! It surely made my day. I'm glad I was able to meet your expectations. Please don't hesitate to reach out to us anytime. Have a great weekend ahead! - Thea :)

5 / 5 Share

Feb. 1, 2023

I'm giving it 4 stars right now because I haven't actually used it but the set up was made a lot easier with great customer service in real time. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Shari, thank you so much for using our app and taking the time leaving us a review. I am happy that I was able to help you out and make it easy for you. If you have any other concerns, feel free to send us a message and we will definitely help you with it. Have a great day ahead! ☺️☺️ - Charisse

5 / 5 Share

Jan. 31, 2023

Thea was very helpful with setting up our sync!!!! I am hopeful this will allow shopify and square to work together.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for this wonderful feedback! It surely made my day. I'm happy that I was able to assist you and please don't hesitate to reach out to us anytime. Have a great weekend ahead! - Thea :)

5 / 5 Share

April 25, 2023

I had an excellent experience with Thea. She immediately grasped the issues I was facing and promptly recommended a fix AND, she then proceeded to put the fix in place as she explained why I was facing the issue with my item sync. Epic!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Cheryl, Thank you so much for your great feedback. I am very grateful that you had a great experience with us. Please feel free to message or contact us if you have any questions. - Angelica 😊

5 / 5 Share

March 5, 2024

Customer service was very helpful!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you so much for this wonderful feedback and for letting us provide you with a great Customer Service. Please don't hesitate to reach out to us anytime. Have a great weekend ahead!

5 / 5 Share

Jan. 26, 2023

I've just added it - Thea helped me out when my products didn't sync, but it's all fixed and has appeared on my Square Terminal, which is exactly what I needed, thank you!

Store

edenki

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for giving me the opportunity to help you and I'm glad that we were able to fix the issue that you had. Please don't hesitate to reach out to us anytime. Have a great weekend ahead!

5 / 5 Share

Jan. 26, 2023

Great app and excellent customer service. I appreciate the quick response times and speedy help. Angelica is an outstanding Customer Success Agent!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Alex, Thank you so much for your wonderful review. I really appreciate it. I am very glad that I was able to completely resolved your issue. Please don't hesitate to reach out or message us if you have any concerns. I wish you and your business all the best!! - Angelica 😊😊