All reviews

Rating Breakdown

  • 5
    96% (442 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 98% (452)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 27, 2025

Omar and Gasser did a great job - thanks team!

Store

Elavi

Using app

10 months

Total reviews

6

Average rating

4.3

5 / 5 Share

March 21, 2025

Great service and support. Joseph was awesome and super responsive

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2025

Joseph in Customer Service is always very helpful whenever I have any sort of issue or question. I really appreciate his kindness.

Using app

16 days

Total reviews

4

Average rating

4.0

5 / 5 Share

March 6, 2025

Hi Omar, Excellent service, man! You helped me sort out everything. So happy. Keep up the good work! Regards, Kuma

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2025

Excellent customer service from Joseph, who took the time to help us sync our shops. His patience, calm manner, and kindness made our day in helping to get our sync up and running!

Using app

6 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

I've needed to reach out to customer support a few different times to help us integrate our online inventory with our in-store inventory as we begin our online store. Every time, a real person has answered the direct chat and answered my questions almost immediately. Joseph, Diana, and Omar have all been a huge help!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

CUSTOMER SERVICE AGENT OMAR WAS EXELENT HELP, MADE THE SERVICE FAST AND EXTREMLY HELPFULL.

Using app

28 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Using app

About 23 hours

Total reviews

15

Average rating

4.7

5 / 5 Share

Feb. 19, 2025

New to the App, hope all goes well. Nice to have real time Customer Support via Chat. Appreciate the help.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2025

Great service

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2025

Joseph was so helpful! Love this app

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2025

Normie helped me out late tonight at 11:12pm when I have a sales event tomorrow and I wasn't figuring out how to sync my Shopify inventory to my Square app. She was super pleasant during the chat and positive, quick to respond. Very lovely experience

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

we already had square for more than " years and now switched to shopify . tested the app / was in charge with a very cool guy: Omar , wich helped us to configure everything . good solution if you need to sync your ecommerce / wd recommend again.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

The customer service is great, the agents reply immediately. Today Omar helped me with my query on how to sync certain products and he was super knowledgeable and helpful. Omar sent a video through to me showing exactly how to complete the task. I'm super impressed.

Using app

5 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Omar was amazing is answering all of my questions. I was clear about what this app could do for me, he immediately educated and guided me to the right way of using the app and even helped me to determine this app wasn't suitable for the reason why I downloaded it. I even asked him to assist me in finding the right app for my situation and he told me how about to get that information

Using app

About 7 hours

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 31, 2025

Joseph hopped on and helped my fix my syncing with Etsy so that all my products would show. Very helpful and good to know he's there if I need him

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Joseph is helping me set this app up. He has great customer services skills and is very knowledgeable about this app. The app is still in the process of being set up and I will write another review soon on how the app seems to me. So far, I'm very impressed.

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Joseph was great in helping guide me through the process of syncing! It was great to have answers so quickly!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

The online help is very good, Joseph is quick to answer. Thanks

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

The support team was wonderful; a live person was on hand to help Sync my products and updated me when it was completed; it was great to have support that understood what I needed and took quick action and initiative to help.

Store

Sorce

Using app

About 8 hours

Total reviews

2

Average rating

5.0