All reviews

Rating Breakdown

  • 5
    95% (442 ratings)
  • 4
    1% (6 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 98% (452)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 22, 2024

Very easy to use and customer support is outstanding! Got the app and was able to get help with setting it up and getting everything imported and synced with my Etsy shop. Very easy process. Arianne is amazing and should get a raise for how amazing she is at helping new customers feel supported and confident with the app.

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2024

I have been struggling with inventory issues, and Made the request to speak with a member of the customer service team multiple times! Omar is the only one who explained the issue to me and fixed it (turns out it was an easy fix) thanks Omar! what a relief!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2024

Fantastic customer support. Jayson is a really helpful and efficient agent. Couldn't be better and all my questions very quickly answered and all my problems solved.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2024

The product was so much easier than other migration tools that I tried. This was all automatic with no formatting of data needed. The support I got from Arianne was fast and very helpful! If you're migrating from Square to Shopify, this is the app you need!

Store

My Store

Using app

About 3 hours

5 / 5 Share

July 11, 2024

Arianne was very helpful in getting my Etsy synced up with Shopify. Very simple process.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2024

Omar and Joseph BOTH were amazing and helped get my Shopify store synced up with my Etsy shop. They stayed on the whole time and helped walk me through the whole process. I definitely recommend this app!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2024

very good customer service

Store

My Store

Using app

About 1 hour

5 / 5 Share

July 2, 2024

So far I can't complain, just need to talk to someone to turn some features on. BTW, the support team is fast.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 25, 2024

Quick, helpful and responsive team. New features and no email spam. Also saves me a lot of manual work importing items between platforms. Great app.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

June 24, 2024

WOW!!! Joseph, who is one of the representatives for the company, was amazing and very informative and he also walked me through the process step by step. He was very professional and knew how to explain the way that the app works, so i could understand it. And he also went above and beyond to make sure my entire sync was completed, without leaving any products on my previous platform. Thank you so much and God bless!!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 24, 2024

Although there's been a few issues here and there nothing that the team hasn't been able to figure out and they do it in a very friendly way too. Highly recommend.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

Joseph was so helpful in getting my integration set up with Etsy, and helped me troubleshoot some issues with my listings. Looking forward to finishing set up and seeing the orders roll in :)

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

Omar was very helpful and patient with me helping me to fix my shipping profile to help me save money. This is one of the few apps that has a live chat to help you if you have issues. It is a great resource for Shopify.

Using app

42 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 19, 2024

Khaled was extremely helpful with finding a solution that worked for my shop. He walked me through installation and set up as well. Much appreciated!

Using app

About 1 hour

Total reviews

3

Average rating

3.7

5 / 5 Share

June 15, 2024

The technical support service was spectacular. Khaled was available at all times, quick and straightforward. This review is being written while I'm still receiving support, just so you understand the level of friendliness. Excellent support.

Store

JCA

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

Joseph was very quick and helpful. Thank you for your help.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2024

So far so good. The customer service is very responsive. Khaled answered my question right away via their chat app, and was receptive to my feedback. I get the impression they are trying to do a good job for their users.

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2024

Joseph was a really big help when i needed to merge my products to my POS square register, he guided me all through the way, he was also very patient, he answered all of my questions, he was very detailed and well explained. His knowledge was very maculate and understandable. Everything was fixed by him. Very excellent customer service from his part, also provided me his email if i had any further questions, and this is beyond customer service. Excellent job joseph, high five to you.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

We have used this app when integrating our Shopify store to Square's POS solution. It works wonders. 10/10 recommend. Extremely fast and competent customer service. Especially with Jayson, who answered in detail, fast and was able to solve a major issue.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

I am just starting with this app but so far I can give a raving review for their customer service, specifically Arianne. She was amazing and walked me through the entire process of syncing my Shopify store to Square. I literally couldn't have done it without her. The set up was a little glitchy at first but Arianne stuck with me and worked it all out. Very impressed with her skills and with the app as a whole. Lots more to learn but if this is the way they handle all their customers' concerns then I'm in!

Using app

5 days

Total reviews

3

Average rating

4.7