Rating

4.8

feedback

156

Reviews

chart

#322

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    14%
  • Less than a month
    44%
  • Less than a year
    31%
  • More than a year
    1%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the helpful and responsive customer support team. Users highlighted the ease of use, seamless integration between Shopify and Square, and the time-saving benefits of the app. The customer service representatives, such as Shreya, Hem, Kusum, Ronex, and Surya, were specifically mentioned for their exceptional assistance and clear instructions. Users appreciated the quick resolution of issues and the personalized support provided by the team. However, there were a few negative reviews mentioning confusion with the app's functionality and dissatisfaction with the syncing process.

Highlights

Positive customer support and assistance
Ease of use and seamless integration
Time-saving benefits
Negative feedback on functionality and syncing process

Rating Breakdown

  • 5
    93% (145 ratings)
  • 4
    3% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (6 ratings)

Reviews with Text

  • 84% (131)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 10, 2025

Super helpful and easy process!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

This makes my work very easy. Shreya S is the best.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Shreya was great to work with. she understood the issue and guided me thru the solution process explaining the ramifications of my actions and how to prevent future issues i hope to get her for assistance next time i need help [email protected]

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Shreya is so helpful!!!

Store

Verdè

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

The staffs are very accomodating and approachable. A combination of a good app and the best employees. Cheers!

Using app

10 days

Total reviews

2

Average rating

5.0

All reviews

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