All reviews

Rating Breakdown

  • 5
    93% (215 ratings)
  • 4
    5% (11 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

Jan. 16, 2024

Update: 01-16-2024 They called me directly and asked for me to change the review from 1 star. They proceeded to tell me they want to make it better. My response is that this should be a free app with all the features they now offer. That a paid app should actually work. It wasted my time and money. I finished with "don't release an app that is not ready for market". Glitchy, froze often. Staff constantly couldn't clock in, Added more headaches to my life. Would not suggest to anyone. Scheduling was horrible.

Using app

1 day

Total reviews

3

Average rating

4.3

5 / 5 Share

Jan. 9, 2024

Professional service Answered all my questions Knowledgeable Fast, efficient Great Customer Service

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Natalia is a Rockstar!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Natalie was extremely responsive and resolved the issue within seconds. Thanks Natalie!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

natalie was wonderful and made the setup process painless

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Natalie was able to solve my issue in a matter of minutes. This is a great app and saves me so much time when doing payroll.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

phenomenal support

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 30, 2023

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Best customer service! Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Very fast customer service!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

I had a fantastic experience using the EasyTeam platform. It's not only user-friendly but also pretty cool. However, what truly stood out was the exceptional customer support. Mia was my go-to person, and she provided assistance promptly and effectively. In fact, it was the best customer support I've ever encountered. Thanks a million to Mia and the EasyTeam for their outstanding support and excellence!

Store

iGold

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

This app has truly transformed the way we manage our team's operations. From the seamless clock-in/clock-out process to the intricacies of scheduling, everything has been a breeze. The recent addition of the commission feature has further streamlined our financial tracking, making it a comprehensive solution for our business needs. The support team deserves special mention ā€” their promptness and dedication have been unparalleled. Having tried a couple of other Shopify apps prior to this, it's clear that this one outshines the competition by miles. For anyone in the retail sector looking for a robust management tool, look no further. This app gets a well-deserved 5-star rating from us. Kudos to the team behind the scenes for their continuous efforts and support!!!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! Your words light up our day! šŸŒŸ

5 / 5 Share

Oct. 24, 2023

Very easy to setup and use! Tech support has been great!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Store

Klukkan

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

mia was so helpful and quick!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Some of the best communication and customer service I've had in a long time! Easy to understand directions and she took care of most everything from her end! Extremely satisficed!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Mia was awesome help!!! Thank you Mia!!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Customer service from Mia was great! I got immediate help with my need, and she even took it upon herself to contact Shopify on my behalf to make inquiries that helped me even further. Definitely appreciated!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! Our team is always happy to help :)

5 / 5 Share

Oct. 4, 2023

Cannot begin to tell you the contrast between this and other time tracking apps! Basic and easy to use features, easy to navigate and set up. Customer service can't be beat!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

Mia was extremely helpful in getting things set-up!

Using app

9 months

Total reviews

2

Average rating

4.5