All reviews

Rating Breakdown

  • 5
    93% (207 ratings)
  • 4
    5% (11 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 21, 2023

I just started using this app for my small business and so far it's a 5 out of 5! It was really easy to set up and my employees are really excited to use the app at home to view their schedules and hours! I love that I can do so many things from this app and the team at EasyTeam has been wonderful so far! (Shoutout Peter) I would highly recommend this app to anyone who wants to streamline their payroll/scheduling needs.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

I love the ease of this app in my Shopify menu. It makes it easy for my employee to clock in/out. I can check her hours anywhere I am and I can't wait to have a reason to use other features!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

We've had an outstanding experience with this app. It effortlessly manages the clock-ins and clock-outs for our entire team, boasting impressive speed. In addition to tracking time, we utilize its scheduling features and have recently started leveraging its commission functionalities. The customer support team has been nothing short of phenomenal. Having tested two other apps on Shopify, I can confidently say that this one stands head and shoulders above the rest. If you're in the retail industry and in search of an efficient tool, this is the app we wholeheartedly recommend. A solid 5 stars — our heartfelt thanks to the support team for their unwavering assistance!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're super thankful for your amazing review!! Whatever you need, remember we're just a click away 😊

5 / 5 Share

Aug. 7, 2023

I've chatted with the support for Easy Team and they are very very helpful. They respond quickly and have been able to solve any issues.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2023

5 Stars for Hanna all day, every day. She is so dedicated to helping with whatever problem I have had, from learning the program, to adding new staff, to helping set up commission plans on every store we have on shopify! Today, Hanna spent at least 2 hours (likely more) with me getting links for employees to be able to log in to their accounts, helping with commissions and how to attribute to an employee. We love that EasyTeam has the option to attribute sales to staff on the shopify POS and look forward to future updates. I cannot praise Hanna enough. She has always been so helpful and attentive; I sincerely enjoy working with her. Thank you Hanna!!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! Your review has us on cloud nine! 😁 It's beyond fantastic to hear how much you're loving EasyTeam. We're here to make your life easier, and it seems we're on the right track! Our support team is doing a happy dance right now! 🕺 We're dedicated to helping you get the most out of our app, and your feedback has us grinning from ear to ear 😊 Thank you!

4 / 5 Share

July 19, 2023

Peter was super helpful with answering many questions that I had regarding charges and where to find billing info. He was patient and took the time to answer ALL of my questions. We communicated using the chat feature and was pleasantly surprised that I wasn't stuck chatting with a bot. Overall, using the EasyTeam app has been straight forward and easy to integrate with our Shopify POS. Would recommend!

Using app

11 months

Total reviews

1

Average rating

4.0

5 / 5 Share

July 18, 2023

This App is easy to use, great for the price and they are fast to respond with any question! I would recommend this for any business

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2023

Super prompt and very helpful assistance! We recently downloaded the app to test out to implement with our team and all our questions have been answered within 15 minutes of browsing the app.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2023

The chat staff have been wonderfully helpful with questions and helping to get us setup with the app.

Using app

9 days

Total reviews

1

Average rating

5.0

4 / 5 Share

July 4, 2023

This app has a lot of potential which the developers can change. Features which would be helpful - Employees can request days off in advance. - Repeating shifts. - Having a group chat / work chat. - Being able to type in the time instead of having to scroll between am/pm + time. - Pricing can be slightly cheaper if multiple users ( ex. 5,10,15) are there.

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the great feedback! ☺️ Most of these features already exists and our support team would love to show you how to activate them easily 🙂 Please stay tuned for our upcoming update, we promise more great surprises for the retail teams! ☺️

5 / 5 Share

June 23, 2023

Excellent service à la clientèle. J'avais plusieurs questions pendant la période de tests et j'ai reçu des réponses à toutes mes questions. Peter était très courtois et comprenait bien mes demandes.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2023

Sehr guter und schneller Kundenservice, vielen Dank! Wir sind gerade noch in der Testphase, aber es sieht alles sehr gut und fair aus...

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

Wonderful support - SO quick to get back to me and willing to help with kindness! I would highly recommend this app.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2023

Great app. The help was quick Thank you for helping me solve my problem quick Definitely I will recommend it.

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 5, 2023

Easy to use, able to connect all stores under one log in! Quick response from help team, and always very helpful.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

Hanna solved my problem in seconds. Based on customer experience so far, 10/10 would suggest! Thanks!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2023

J'ai eu un problème de connexion avec l'app mais le support est très bon. Hanna m'a répondu sur le chat et a pu régler mon problème rapidement!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2023

I got a great tech support today. I am a 36 year old overwhelmed by technology store manager hahahaha it was easy to follow the steps by the tech supporter

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2023

Hanna was amazing! Excited to start using this app, it looks like it will take care of all our needs!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

April 25, 2023

Hanna is great at customer service however the app itself can be very slow letting employees clock in and in the short amount of time I have used it needs to be rebooted often which can be a issue if I am not in the store at the time, leads to me needing to manually edit time clocks on a regular basis.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the feedback! 🙂 Unfortunately, the loading time is an issue on the Shopify's POS app itself (and happens with all the POS apps), BUT - we're happy to announce that we'll be taking part with Shopify's upcoming POS update that will solve this for good 🙂 In the meantime - one of our CS team will reach out to provide you with a temporary solution that might solve it for you. And again, thank you for the feedback 🙏