EasyTeam POS Staff Management
The leading staff management platform for Shopify POS
Rating
4.9
feedback
222
chart
#992
All reviews
Rating Breakdown
April 25, 2023
Hanna is great at customer service however the app itself can be very slow letting employees clock in and in the short amount of time I have used it needs to be rebooted often which can be a issue if I am not in the store at the time, leads to me needing to manually edit time clocks on a regular basis.
Thanks for the feedback! π Unfortunately, the loading time is an issue on the Shopify's POS app itself (and happens with all the POS apps), BUT - we're happy to announce that we'll be taking part with Shopify's upcoming POS update that will solve this for good π In the meantime - one of our CS team will reach out to provide you with a temporary solution that might solve it for you. And again, thank you for the feedback π
April 25, 2023
Works great. Does exactly what it should with no complications. We've been using it now for a few years. Won't ever change to anything else.
April 13, 2023
Very easy to use ! Just few more features to add this great app! Tech support revolve all my issue very response! A++++
April 6, 2023
The app is straight forward and easy to use. I love that it integrates our time clock, schedules, and checklists all in one place. It is very clean and simple for staff, and enables them to access their schedules and hours from their personal computer or phone. The support staff have been incredible! Both Peter and Hanna are readily available to answer all my questions, and even set up a demo so all my team could log on and ask questions. Couldn't have asked for better! I do wish it had some more features, such as the ability to view schedules for longer than a week at a time, and showing how many hours each individual is scheduled for.
April 3, 2023
So far so good. Very happy with this app and its functionality. Support is incredibly responsive and very helpful. Definitely expect to see improvements on the back end/server. Will see how this free trial goes for now and update with a new review after 20 days.
March 7, 2023
Easy to use, and functional! Great customer Service! Best option for a time clock and scheduling app with the Shopify POS
March 3, 2023
So far the app has been very user friendly and chat support responded within a minute when I needed assistance!
Feb. 15, 2023
Hanna was a great help answering questions I needed answred quickly - thanks so much for all of your help
Feb. 10, 2023
Awesome customer service!! They answer to quickly with every questions ive had! The store checklists are AWESOME for our staff in-stores. The clock in has made it so easy for us to do payroll & the staff in stores can see their hours. Great program!!
Feb. 9, 2023
prompt, efficient, & knowledgeable. Thanks! Looking forward to bringing in software. Small biz is hard enough, this makes it easier
Jan. 25, 2023
Hanna was a great help and answered all of my questions with easy and simple instruction. Can't wait to keep using the app and see the beneficial aspects it adds to my business.
Jan. 17, 2023
I chatted with Peter from Easy Team and he was able to walk me through resetting my password and editing my time sheet. He also answered my questions about pricing. Great customer service!
Jan. 4, 2023
Hannah was AMAZING and very helpful! She was very fast and efficient in answering my questions! I am very impressed!
Dec. 22, 2022
The app integrated with the POS smoothly and response for troubleshooting is quick! Peter is super helpful! Great app!
POS all the way! Thanks for the great review π
Dec. 14, 2022
Hanna was great and helped me within seconds! She was able to identify the problem and gave me the exact reason. She was very responsive as well.
Thank you so much for the kind review π Feel free to reach out anytime!
Dec. 1, 2022
The app can be confusing at first but the customer service is awesome. Hanna is so sweet and she goes the extra mile to help me when I'm not understanding something in the app.
We're always happy to help :) In case you need anything, don't hesitate to reach out!
Nov. 1, 2022
Hanna was very helpful and able to complete my request. Very fast customer support. She understood the assignment =)
Thank you so much for the kind review!π
Oct. 29, 2022
The app is great! I just want to know how do I allow my sales staff to veiw their commission through the app
Hey there! All they need to do is to log in to their account, and see their sales and commissions π One of our team will reach out shortly to make sure you have received everything you needed π
Oct. 25, 2022
EDIT: Just spoke with the company support, they was very professional and helpful. This company has an excellent support team. Just downloaded. The onboarding page will not load. I did try this on different systems OS's as well as two different networks. Wish I could actually try this app out looks promising.
Hey there! One of our team will reach out shortly (check your email please π) to help you with the onboarding - we promise not to leave you behind π
Oct. 17, 2022
Just downloaded today and so far everything is user friendly and the support staff has been quick with responses and very helpful.
Glad to have you with us! :)