All reviews

Rating Breakdown

  • 5
    94% (216 ratings)
  • 4
    5% (11 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 23, 2023

Sehr guter und schneller Kundenservice, vielen Dank! Wir sind gerade noch in der Testphase, aber es sieht alles sehr gut und fair aus...

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

Wonderful support - SO quick to get back to me and willing to help with kindness! I would highly recommend this app.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2023

Great app. The help was quick Thank you for helping me solve my problem quick Definitely I will recommend it.

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 5, 2023

Easy to use, able to connect all stores under one log in! Quick response from help team, and always very helpful.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

Hanna solved my problem in seconds. Based on customer experience so far, 10/10 would suggest! Thanks!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2023

J'ai eu un problème de connexion avec l'app mais le support est très bon. Hanna m'a répondu sur le chat et a pu régler mon problème rapidement!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2023

I got a great tech support today. I am a 36 year old overwhelmed by technology store manager hahahaha it was easy to follow the steps by the tech supporter

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2023

Hanna was amazing! Excited to start using this app, it looks like it will take care of all our needs!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

April 25, 2023

Hanna is great at customer service however the app itself can be very slow letting employees clock in and in the short amount of time I have used it needs to be rebooted often which can be a issue if I am not in the store at the time, leads to me needing to manually edit time clocks on a regular basis.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the feedback! 🙂 Unfortunately, the loading time is an issue on the Shopify's POS app itself (and happens with all the POS apps), BUT - we're happy to announce that we'll be taking part with Shopify's upcoming POS update that will solve this for good 🙂 In the meantime - one of our CS team will reach out to provide you with a temporary solution that might solve it for you. And again, thank you for the feedback 🙏

5 / 5 Share

April 25, 2023

Works great. Does exactly what it should with no complications. We've been using it now for a few years. Won't ever change to anything else.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2023

Very easy to use ! Just few more features to add this great app! Tech support revolve all my issue very response! A++++

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2023

The app is straight forward and easy to use. I love that it integrates our time clock, schedules, and checklists all in one place. It is very clean and simple for staff, and enables them to access their schedules and hours from their personal computer or phone. The support staff have been incredible! Both Peter and Hanna are readily available to answer all my questions, and even set up a demo so all my team could log on and ask questions. Couldn't have asked for better! I do wish it had some more features, such as the ability to view schedules for longer than a week at a time, and showing how many hours each individual is scheduled for.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2023

So far so good. Very happy with this app and its functionality. Support is incredibly responsive and very helpful. Definitely expect to see improvements on the back end/server. Will see how this free trial goes for now and update with a new review after 20 days.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

Easy to use, and functional! Great customer Service! Best option for a time clock and scheduling app with the Shopify POS

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2023

So far the app has been very user friendly and chat support responded within a minute when I needed assistance!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

Hanna was a great help answering questions I needed answred quickly - thanks so much for all of your help

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

Awesome customer service!! They answer to quickly with every questions ive had! The store checklists are AWESOME for our staff in-stores. The clock in has made it so easy for us to do payroll & the staff in stores can see their hours. Great program!!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

prompt, efficient, & knowledgeable. Thanks! Looking forward to bringing in software. Small biz is hard enough, this makes it easier

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Hanna was a great help and answered all of my questions with easy and simple instruction. Can't wait to keep using the app and see the beneficial aspects it adds to my business.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

I chatted with Peter from Easy Team and he was able to walk me through resetting my password and editing my time sheet. He also answered my questions about pricing. Great customer service!

Using app

Over 1 year

Total reviews

2

Average rating

5.0