EasyTeam POS Staff Management

Jan. 4, 2023

Hannah was AMAZING and very helpful! She was very fast and efficient in answering my questions! I am very impressed!

Dec. 22, 2022

The app integrated with the POS smoothly and response for troubleshooting is quick! Peter is super helpful! Great app!

Dec. 14, 2022

Hanna was great and helped me within seconds! She was able to identify the problem and gave me the exact reason. She was very responsive as well.

Dec. 1, 2022

The app can be confusing at first but the customer service is awesome. Hanna is so sweet and she goes the extra mile to help me when I'm not understanding something in the app.

Nov. 1, 2022

Hanna was very helpful and able to complete my request. Very fast customer support. She understood the assignment =)

Oct. 29, 2022

The app is great! I just want to know how do I allow my sales staff to veiw their commission through the app

Oct. 25, 2022

EDIT: Just spoke with the company support, they was very professional and helpful. This company has an excellent support team. Just downloaded. The onboarding page will not load. I did try this on different systems OS's as well as two different networks. Wish I could actually try this app out looks promising.

Oct. 17, 2022

Just downloaded today and so far everything is user friendly and the support staff has been quick with responses and very helpful.

July 4, 2023

This is the best app on Shopify for staff management. It automatically calculates wages based on each employee's hours worked and it's exactly what I was looking for. Employees can also register for remote access to the app directly from their phones without having to install the POS. Hanna from the support team was very helpful and responsive and helped me set everything up very quickly and is the greatest support I have experienced. Our team has been using the app up until now and it's still the best app for us. Our employees can clock in/out easily. We are also able to create schedules and checklists. It had always been easy for us to manage our staff. The support has always been very helpful. We will continue to use this app for sure! Thank you!

Sept. 14, 2022

I think I found the best app to help me all around from calculating sales commission to time clock on employees. The app is very easy to use and hands down by far!!! Hanna is the best support I've seen for a very long time. She was able to fix all my set up issues from back stage. Her help was just wonderful and save me a lot of time because I'm totally new to the app kind of thing for my Shopify account. I would recommend this app to store owner who need to pay staff commission in regular basic, especially if your shop sells large amount of different kind of inventory and involve different tiers of payout. I'm looking forward to this app that I'm sure it will save me lot of time from where I used to calculate each salesperson on what they sell each period of time. Thank you and God bless

Sept. 1, 2022

We have an online shop and 2 physical POS locations with shopify, and we recently added the Easyteam app to manage all of our employees time clocking. Hanna was very helpful with the setup. This app should make it much easier to manage our payroll!

Sept. 1, 2022

New to the app. Had a few questions. Hannah was very helpful and friendly. Understood my question and got results in a quick and effiencent manner.

Dec. 14, 2023

The support staff is AMAZING! Natalie literally made my day making it extremely easy! She really deserves a raise!

Aug. 8, 2022

A great app for simple time keeping. You can manually enter time if an employee forgets to clock in or out. Their online support chat is great.

June 29, 2022

There is a glitch when you tap the clock in tile on Shopify POS it logs in to the admin/owners Shopify dashboard with full owner permission to edit everything like staff permissions, see all sales activity, etc just by tapping alone it is the most dangerous security breach I contacted them they are aware of this issue.

June 28, 2022

The customer service is amazing, though there are a few things I would like to see adjusted about the features. 1. would like a mobile app for employees to use to review schedules and submit requests for time off/shift changes etc. VS having to go through a mobile broswer login. 2. The 'schedule' part of the app on my Point of sale iPad is not smooth scrolling and doesn't utilize the full screen so you have to scroll around a lot to see the schedules. I also wish I could adjust the layout of the employees on the schedule, placing all my full time employees at the top of the schedule and the part timers towards the bottom for ease of review. I do enjoy the ease of adjusting the shift times, making changes to hours etc. I have also submitted a request for adding an analytic stat to the reporting side, 'Units Per Transaction' as this is a stat we use to train our sales staff to be more effective on the sales floor. They were very kind and responsive and told me they would add to their updates. I chose this platform as it allows me to actually receive sales reporting for my staff and apply sales to the staff members, which shopify doesn't allow me to do. Once we have this additional stat option, this should be a great fit for my team and myself. I am currently using the 30 day free trial.

June 7, 2022

EasyTeam provided wonderful customer services and aided us drastically in getting our account set up. We have multiple locations and EasyTeam makes it easy to manage staff with commissions. Thanks Hanna, you're the best!

May 30, 2022

I'm using this app for clock in clock out feature and will be planning to make use of the commission feature soon. the system is simple enough, integrates really well and the support is fantastic getting back to me quickly and resolving my issue instantly :)

May 24, 2022

i just started using the app but i can say that the customer service is great thus far so hopefully the app will be just as great

Dec. 30, 2022

I'm still exploring the app and all the functions. Several days in. The response to my questions was amazing! Hannah was super helpful and thorough answering my questions. The app is easy to maneuver. UPDATE: First customer service was amazing. However, customer service has fallen off to nearly nothing. Changes to app have made it difficult to maintain and make changes to scheduling; employees have had a hard time consistently accessing scheduling. Currently looking for a better, more consistent app. This one is not going to work for us. Very disappointing.