All reviews

Rating Breakdown

  • 5
    94% (216 ratings)
  • 4
    5% (11 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

May 17, 2022

The app so far has made things a breeze. Thank you to Miss Hanna who helped get everything right and on track as it should be!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind review! We're always happy to help! 😊

5 / 5 Share

April 25, 2023

Our staff had trouble clocking in while the system was down. I was able to message the support team, and Peter quickly sent a temporary link so my staff could clock in for both stores. I really appreciate the quick response!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We really recommend working with the latest iPad IOS versions - we're always keeping in line with the latest POS updates 😊

5 / 5 Share

April 20, 2022

Excelente soporte, son muy amables y siempre estan dispuestos a ayudarte. Hasta el momento la aplicaciΓ³n cumple con las expectativas.

Using app

27 days

Total reviews

6

Average rating

4.8

Developer Reply

Muchas gracias por los comentarios 😊

5 / 5 Share

April 15, 2022

excellent customer service, load times are a little slow, but not a big deal. support responds very quickly, and is very polite!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review 😊 We're constantly working with Shopify to improve the loading speed inside the POS , and we hope it'll be solved soon on their upcoming POS updates πŸ™‚πŸ™

5 / 5 Share

March 30, 2022

Great app, very helpful to run your business, they still need to improve the option to calculate the commission feature. besides this everything else is very useful to running your team. Highly recommended! the customer's support was very useful for the set-up.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review!! πŸ˜„ At the moment, we allow to auto-calculate fixed commissions per different products, and commissions based on the staff's sales goals. One of our team will reach out to you shortly to learn what additional functionality you'd like to have so we'll be able to provide you with a better product :)

5 / 5 Share

March 29, 2022

The support was really helpful and efficient when we needed to export data for our staff. Although the functionality is basic, it was fine for our needs. We've used this app for a few years to track time for our retail team.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Having long-term customers write reviews is always a pleasure! πŸ₯°πŸ₯° We suggest trying our sales performance, commissions, and scheduling features as well- it'll help you to reduce the payroll effort to the minimum. And as always - we'll be happy to help you set everything up quickly with the POS 😊

5 / 5 Share

March 21, 2022

For what it does, everything is very straight forward. Staff are able to see their transactions and see their commissions as well independently. This allows them to reconcile their transaction list which helps payroll immensely. This is a very critical addition for any commission based sales employee that you have using Shopify POS.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review! We're SO happy to hear that :)

5 / 5 Share

March 8, 2022

Support is amazing, I hope this app will have the ability to track staff activity so managers can see what other staff members are doing through the day and see more details like product description changes, inventory changes, SEO changes and etc. That is really important now when more and more people are working remotely and Shopify is hardly showing what staff activity is when they work.

Store

Ecigone

Using app

About 1 hour

Total reviews

9

Average rating

4.3

Developer Reply

Thank you so much for the review and the suggestions, we appreciate it! πŸ™

5 / 5 Share

March 1, 2022

Loving it! It was so easy to set up and the support was so patient and helpful with my many questions!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! We're so glad you find us easy to set up :)

5 / 5 Share

Feb. 24, 2022

App is very helpful so far. Customer service was very attentive and helpful. Harel was able to help me with any issues.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're glad you find EasyTeam useful! Thank you so much for the kind review - our team is always here to assist :)

5 / 5 Share

Jan. 31, 2022

Just got everything set up for our store & Hanna was very very helpful & super sweet with any questions we had. She answered them making sure I got everything I needed & Our app set up correctly for us!

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the amazing review! We're always happy to help :)

5 / 5 Share

Jan. 27, 2022

Hanna was fast and friendly in addressing our support needs. We're going through the learning curve of setting up the system and responsive, friendly support is paramount. Great job Hanna!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the warm review! Our support team is always happy to help with anything you need! πŸ˜„

5 / 5 Share

Jan. 20, 2022

Super fast and helpful support! Hanna was able to help me figure out all the functionality that comes with this app.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot! We're always happy to help 😊

5 / 5 Share

Jan. 12, 2022

The support was amazing. They were quick, efficient, and even kind in helping me fix my issue! Wonderful!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind review! :)

5 / 5 Share

Jan. 6, 2022

Thank you for the quick response for all the questions I have had and helping me getting the app working. So far we just installed this app and is working great.

Using app

29 days

Total reviews

4

Average rating

5.0

Developer Reply

We're happy to have you with us!! πŸ˜„

5 / 5 Share

Dec. 30, 2021

Perfect app for employees, exactly what I was looking for. Hanna was a huge help when I needed help figuring something out!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks, we're always glad to help! Happy new year! πŸ˜„

5 / 5 Share

Dec. 21, 2021

EasyTeam is the app needed for Shopify POS so you can manage what goes on in-store with employees. I was using Excel for schedule, manual calculating hours worked and even worst paying employees when they would get late to there shift, breaks and early exits. The support was great also and I know EasyTeam is just getting started so future is bright.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the amazing reviewπŸ˜„ More exciting features are coming soon!

5 / 5 Share

Dec. 16, 2021

We're Incorporating the app and the process have been easy with the help of their amazing team!!!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review πŸ™‚

5 / 5 Share

Dec. 2, 2021

The app is working well. Support team is great!!! I had an issue with downloading the commissions and they solved it within 2 hours.

Store

run-on

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review :) We're always happy to help πŸ˜„

5 / 5 Share

Nov. 15, 2021

Thrilled I found this app. I needed a way to track my employees timesheet and this is super easy to use. The customer service is awesome too…prompt response to all my questions and performed an update for my businesses needs!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

And we're thrilled to have you with us!