All reviews

Rating Breakdown

  • 5
    96% (267 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 91% (253)
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5 / 5 Share

May 16, 2024

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Great service made sure we received the support we needed!!!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2024

Emily was extremely helpful through my first time navigating EasyTeam. She made it easy and very clear! Thank You EMILY!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2024

This app is a life saver! A big thank you to the customer support team (Emily) who guided the set up step by step ... 5 Starts all the way!!!

Using app

37 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

May 1, 2024

We use the app mainly for time tracking in all locations and for payroll preparation. The support team was able to solve my login issues and were super helpful. Thank you!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2024

Natalie was so helpful and kind! Assisted me in a timely manner which I appreciated!

Store

The LW

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

April 24, 2024

EasyTeam has been very easy so far. Fast support help and easy to use.

Using app

1 day

Total reviews

1

Average rating

4.0

5 / 5 Share

April 2, 2024

excellent customer service!

Using app

Over 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

March 28, 2024

Very helpful!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2024

Staff is quick to replay and helpful

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 12, 2024

Very good experience! It is easy to use, easy for my employees to navigate and the support chat is very responsive and extremely helpful!! Also very nice and courteous!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

The staff has been super helpful and I've enjoyed using this app so far.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Natalie is GREAT! Efficient and Pleasant

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

Fast and quick help every time, very appreciated!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2024

Natalie was great in helping me with a user error I was having. Natalie was great in helping me again in April. Always very attentive and fast to resolve any questions.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

EasyTeam is an incredibly user-friendly app that seamlessly combines attendance tracking, easy scheduling, and a highly beneficial commission function. Navigating through the app is a breeze, making it a standout choice for businesses. The attendance feature is efficient, simplifying the process for both employers and employees. Scheduling becomes a breeze with EasyTeam, thanks to its intuitive design and user-friendly interface. The app's commission function is a game-changer, providing a super beneficial tool for businesses to manage compensation effectively. Beyond its features, the customer service team at EasyTeam deserves commendation, especially Natalie, who consistently goes above and beyond to address queries and provide assistance. EasyTeam is not just an app; it's a reliable solution with a customer-centric approach that sets it apart in the market.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Supprt live chat was great! Natalie provided great support and able to answer all of my questions.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Very new to this app, but the customer services is 10/10! Natalie was so helpful and informative while I was setting up our users and company. Highly recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

3 / 5 Share

Jan. 16, 2024

Update: 01-16-2024 They called me directly and asked for me to change the review from 1 star. They proceeded to tell me they want to make it better. My response is that this should be a free app with all the features they now offer. That a paid app should actually work. It wasted my time and money. I finished with "don't release an app that is not ready for market". Glitchy, froze often. Staff constantly couldn't clock in, Added more headaches to my life. Would not suggest to anyone. Scheduling was horrible.

Using app

1 day

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 9, 2024

Professional service Answered all my questions Knowledgeable Fast, efficient Great Customer Service

Using app

About 2 years

Total reviews

1

Average rating

5.0