Stamped Loyalty & Referrals
Loyalty Program with rewards, referrals, points & VIP tiers
Rating
4.1
feedback
149
chart
#1,981
All reviews
Rating Breakdown
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Oct. 17, 2024
For a while now we've been using the Stamped app for managing our loyalty program and customer reviews, and it’s been a fantastic tool for our business. The app is user-friendly and provides all the features we need to build strong customer engagement. What really stands out is the excellent communication from the support team. They are always quick to respond and incredibly prompt at troubleshooting any issues we encounter. It's reassuring to know we can count on such efficient and attentive service. Highly recommend!
Oct. 3, 2024
Stamped provides excellent customer service and addresses concerns efficiently.
Oct. 1, 2024
Great APP that has really helped our business grow and the team are always very quick to respond to assist with any issues or requirements.
Aug. 7, 2024
Great and fast customer service! We are working on building out our loyalty + rewards program, and Sid was very helpful in answering all the questions I had. The tool itself is very user friendly for anyone that doesn't have the experience.
Aug. 6, 2024
Desinstalé la aplicación en Junio, estamos en Agosto y me siguen cobrando mensualidad
July 29, 2024
Whenever I have a question about my account, Stamped customer service always handle it in a jiffy.
June 12, 2024
Ben at Stamped was so knowledgeable and fast for all the needed customizations
June 4, 2024
I have been using Stamped.io's review app for over three years and recently upgraded to the Pro plan, adding their loyalty program. While the app has some limitations, I requested customizations to better suit my website. The team at Stamped.io, especially Ashok, has been outstanding from start to finish. They are always quick to respond and address all my detailed requests and customizations efficiently. Ashok and the other team members consistently exceeded my expectations, and I am deeply appreciative of their assistance. Without their help, the process would have been challenging. Initially, I had doubts about whether this app could meet my needs, but their exceptional support has given me complete confidence. I highly recommend Stamped.io to other store owners looking for a reliable review and loyalty program solution.
April 18, 2024
I switched to this app and the experience has been abysmal. In the last month I have had the following issues 1. Customers orders not synced to accounts This took over 2 weeks to get a response to, despite it being a "known issue" 2. A pop up appears after checkout that I did not install and can not turn off. Support CAN NOT FIND THE CODE in my store to turn it off. 3. Rewards do not work. A Customer redeem rewards, they do not receive their coupon (via email or otherwise.) On the backend, I (nor support) can find their coupon... TLDR: This app is not functional. Be wary. Their review app is good, but this one is awful.
April 10, 2024
Increible servicio al cliente. Me ayudaron de manera eficiente, rapida y muy amoroso Ben
March 12, 2024
Bad support.
I hope this message finds you well. Firstly, I want to extend my sincerest apologies for the delays you experienced with our support. Your feedback is invaluable to us, and we truly appreciate you bringing this matter to our attention. Regarding the challenges you faced with connecting the Klaviyo integration, I understand how frustrating it must have been, especially without prompt clarification and assistance from our team. Please accept our apologies for any inconvenience this may have caused you. We are committed to ensuring that every customer interaction is met with the utmost care and efficiency, and it is clear that we fell short of this commitment in your case. Furthermore, If there is anything else we can do to assist you or if you require further clarification regarding the Klaviyo integration or any other matter please don't hesitate to reach out. Once again, I apologize for the inconvenience and frustration you experienced. We value your business and the opportunity to make things right. Thank you for your understanding and patience. Your partners in success, All of us at Stamped
Feb. 27, 2024
Most satisfied with the Customer Support. They resolved my issues swiftly. The interface of the app is very user friendly.
Jan. 26, 2024
Fairly easy to transition from one loyalty system to another; we migrated from Loyalty Lion and Stamped's customer service was a big help in making it possible!
Dec. 19, 2023
Very helpful support team. They are always quick and responsive with my problems
Dec. 19, 2023
One of the best Applications that I ever used for marketing and make customers become a royalty . I’ve been using almost 3 years and I made decisions to upgrade plan for my website this year because I got more and more customers ,support team is super helpful Elvis he solved me the problem very quickly when something went wrong .Big thanks again Elvis from www.Samadoolcoffee.com