Stamped Loyalty & Referrals
Loyalty Program with rewards, referrals, points & VIP tiers
Rating
4.1
feedback
149
chart
#1,972
All reviews
Rating Breakdown
Dec. 2, 2021
I have just installed this app and I am very happy with it, not to mention the support team who are very helpful, thank you to the support staff I have engaged with so far.
Nov. 24, 2021
I am currently relaunching my store and wanted to add a reward program. I really like the looks and features of this app. I can only give it 3 stars though because it loads super slow for me. It's taken hours for the widgets to load not only on my website but while setting it up. I thought it might be due to my site being password protected but it was still running painfully slow with it removed. I will deal with it for now but I probably won't be upgrading to paid. Will have to search for another app.
Hello Island Blu Studio, Thank you for your review and feedback. Our display widgets are optimized to load in Shopify stores within seconds, and they should not be taking hours based on the extensive tests done. Our engineers will continue to work on improving the load times of the widgets and ensure that the rewards program will be a smooth experience for your customers/visitors to the store. The support team is also available 24/7 via email ([email protected]) should you require any assistance with the setup :)
Nov. 23, 2021
Support responds very quick and is very helpful, and they have easy solutions for any problems you have.
Nov. 15, 2021
Stamped.io customer service is amazing. The app has great functionality, classy aesthetics and support staff are responsive and very helpful. Nothing is ever too much to ask for help in customization.
Nov. 13, 2021
Amazing app. alot of options, you can customize and design how you feel like. The support always answer fast and helping. Highly recommended.
Nov. 11, 2021
I can't rave about Stamped.io enough. Their support is amazing, my customers love it, I love it. Seriously don't wait to install it, it will change the way you and your customers relate to each other.
Nov. 4, 2021
The customer service team have been beyond helpful and easy to deal with for all our requests and customisations. Beyond grateful for their help :)
Oct. 28, 2021
Works great. I wish I could be able to make this in multiple languages for my customers. The paid version is a bit too expensive for my shop.
Oct. 28, 2021
The app is very robust but, if I had known they had NO LIVE SUPPORT by phone or chat, I would have gone with a different option. It is wasting so much time and creating so much frustration to not be able to get quick answers and help with this set up. The online resources are solid but don't answer every question by any means. I have the reviews and loyalty app bundle and it costs as much as my business' RENT. So, for that, I would have expected a lot better service. Pretty disappointed.
Oct. 21, 2021
Just downloaded the app. I have been using another loyalty program for 2 years and switched to this one. It was super quick and easy to install and get set up, moved all my customers over and their points with ease and I love all the options for tailoring it to my needs. I had a few questions during set up and was quickly helped via email
Oct. 20, 2021
We absolutely love the app and our customers will as well as they will use it to unlock FREE items and continue to be the awesome customers they. Thanks for installing this amazing app for us. Great customer service !
Oct. 7, 2021
Excellent customer service and quick response time. App is very easy to use and customize for your store.
Sept. 29, 2021
Fast help with all of our problems when we had issues. In addition the app is great as advertised. Thanks!
Sept. 20, 2021
Customer service is very responsive and helpful. App works great. Looking forward to see how customers like it :)
Sept. 7, 2021
Seems to have a lot of great features and was relatively easy to set up, but the most important feature (redemption) is confusing and leaves the user believing there's a glitch. To make it worse, all support is via email. So while our client steams over this problem, all we can do is say, "We emailed them." The issue seems to be that when a user wants to redeem awards, there is a discount code provided with a button next to it saying "Apply Code." Any reasonable user would click that button to apply the reward code. But that button simply COPIES the code without saying that is what happened. So, the user believes the reward was applied. BUT IT WASN'T. So, when the user goes to checkout, the code is not applied. The user needs to paste the code into the discount code box. But without knowing the code was copied, not applied, and not knowing or getting instructions to paste the code, the user is left wondering what happened to their discount. Seriously, all Stamped needs to do is to get any reasonable person to walk through this and they will figure out that they need to change the copy on the button and add instructions to the process. But for that, we need to go back-and-forth with emails. Now, as I have clicked "submit review" at least 5 times, I have to wonder if Stamped even allows reviews with less than 4 stars. Because it is not allowing my review to post.
Hello Morinaga Nutritional Foods, Thank you for your review and feedback. The "Apply Code" function will apply the redeemed code to the cart on the checkout page as well. Our developer team is currently looking into the bug for your store. In the meantime, we have updated the button to a copy function so that the program can continue to work for your customers. Apologies for the issue and please let us know through email if you have any further concerns.
Aug. 9, 2021
Easy to navigate and customize templates. The "get started" guide didn't work very well, but it's easy without it.
Aug. 6, 2021
Installed reviews and loyalty, Some features are not available in australia yet are included in the price. They don't offer a substitute or reduced rate. No live support.
Aug. 4, 2021
I've been using Stamped review app since the beginning and now I'm in love with a loyalty program. The CS team is amazing!
Aug. 1, 2021
Great interface, quite user friendly. Was also having a problem trying to save the changes when adding free products as rewards, but customer support managed to help me resolve this quite quickly. Thank you!
July 31, 2021
I would like to recommend to every shop, this is the best solution for shopping. The whole team is just great and helpful at all times!!!