StatusPro ‑ Order Status
Simplify order management with your own custom order statuses
Rating
4.8
feedback
77
chart
#1,072
All reviews
Review RSS Feed
Nov. 21, 2024
This app is incredible! As a custom apparel producer, I needed an application that would allow me to communicate the various stages and delivery timelines of orders to my customers. StatusPro is the ultimate solution. It runs smoothly and is easy to use (though you need to have a basic understanding of Shopify orders, tags, etc.). Every time I think, "I wish there was a feature to further improve customer communication and order management," I dive into the settings and discover that the feature is already there, ready to use! The updates are excellent, and the support is outstanding. I contacted them once after more than six months of use, and they responded immediately with the perfect solution to my query. Highly recommend it to anyone!
Oct. 26, 2024
the app is great, but there's a problem which is if you have POS, the POS orders will be counted as well, and the app doesn't offer any possibility to hide POS orders, and also orders synchronization is not working well, the app shows randomly some orders on the list if you are on the 200 orders plan. I hope that they fix this.
Thanks for the feedback - you can uncheck "Sync POS orders" from app settings. Order sync is working as expected. Thank you
Oct. 11, 2024
StatusPro is an excellent app to manage your statuses and keep all the status changes logs on Shopify.
Sept. 18, 2024
I love the app, it is truly helpful for my business and the support is great. The owner responds super quickly and has helped multiple times! Fairly priced as well.
Sept. 4, 2024
The Absolute Best app for custom statuses. Its got all the features and logics a store may need for order statuses. Seems like its designed by someone who truly understand the need and use cases for custom statuses. Support for Daryl is AMAZING ! & super fast!
July 24, 2024
the best app you can find to organize your orders based on status, great and quick support, thank you Mr. Daryl for your support
July 8, 2024
So far, it's been great. The support was next level and the developer gets back to you super fast and helps problem solve. Developer helped with some behind the scene features to make it even better/functional for our team. So so good. Would highly recommend. Great price, amazing support, totally fits with our brand.
July 6, 2024
I was able to get it completely set up and have all my open orders updated within an hour. Probably my best experience with a Shopify app yet.
July 4, 2024
The only thing that's even better than this app is it's support. Highly recommended if you want to manage and communicate a custom order process.
June 25, 2024
I’ve been using this app for my Shopify store and it’s been fantastic! Daryl has been incredibly prompt and helpful with any questions I had. The app is user-friendly, helps keep track of the status of each order with ease, and has greatly improved my store’s functionality. Highly recommend!
June 20, 2024
I have been using them for over 6 months now and it has been a great add on to my brand to help increase customer satisfaction with status updates and automated emails.
May 20, 2024
I love this app. It really helps us stay connected with the customer after the sale. While our one of the kind pieces are being made. Response of support and a clean interface.
May 16, 2024
Amazing app with great service. Daryl and the team are so easy to deal with and go above and beyond to help answer any questions. Would highly recommend this app. Since we implemented StatusPro we're never had a message from a client asking about their order status, saving us so much time to focus on growth.
March 23, 2024
This app is seriously one of a kind. It works so smoothly and really helps customers understand where their order is for items that are on backorder. The customer service has also been incredible including make some minor tweaks to make it work for me. Thanks again!
Jan. 24, 2024
We're very happy with StatusPro. It has enabled us to keep customers informed about the status of their build-to-order products without adding much, if any, overhead by making it really easy to manage and transition from one status to the other. It saves us a lot of time by sending automatic emails with status updates. Daryl has also been a terrific help by implementing a feature that we asked for and is great in his communication. We definitely recommend StatusPro.
Jan. 15, 2024
Absolutely terrific app that works extremely well for our needs! We need to keep our customers up-to-date on pre-ordered items as well as to update them once the pre-ordered items are on-hand & pending fulfillment. We also need to be able to have custom updates between our shipping & pickup orders, and in conjunction with a tagging app + Flow, we are able to automate everything & do just that. We love that it integrates nicely with the order status page, and it's also really nice to be able to write a public comment that can be emailed + be seen by the customer on the status page when we need to do so which is useful for mass updates (e.g. a particular item is delayed). It's also improved our in-store pickup app flow as you can generate QR codes unique to each order (which we put onto our pickup order bags) which are scanned to update the status of the order as complete. Daryl's support has been top-tier from the start, and every reply has been insightful into helping us to achieve what we were looking for. I searched far and wide exhausting most possibilities for our needs (namely, custom updates), and OSP was by a fairly decent margin the best option in terms of both features & pricing.
Jan. 12, 2024
I've been using this app since May 2023. It is easy to understand, and works exactly as advertised. More importantly, these Developers offer A+ customer support. As any seasoned Shopify Merchant knows, so much of the value of a Shopify app comes by way of its customer support. After all, each of our stores are different. So app developers have to tweak their apps in response to feedback. I have contacted StatusPro on two separate occasions for issues that were particular to my store. In both cases the Developers responded promptly, addressed my issues expertly, and corresponded exceedingly well throughout the process. Highly recommended.