Stay AI Subscriptions App for Shopify

Stay AI Subscriptions App

Fuel subscription growth with retention intelligence

Developer
View on App Store

Rating

5.0

feedback

139

Reviews

chart

#8,956

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    3%
  • Less than a year
    40%
  • More than a year
    6%

Reviews Summary

The reviews for the Stay AI Shopify App are overwhelmingly positive, highlighting the exceptional customer service, seamless onboarding process, and the platform's user-friendly interface. Customers consistently praise the dedicated onboarding managers and customer success managers for their knowledge, responsiveness, and commitment to ensuring a smooth transition and ongoing success. The platform itself is described as intuitive, easy to use, and packed with valuable features like analytics, retention offers, and customizable options. Many users appreciate the personalized support they receive and the feeling of having a strategic partner in growing their subscription business. However, some reviews mention minor issues during the onboarding process or internal miscommunications that were quickly resolved by the attentive support team. Overall, Stay AI is highly recommended for its top-tier team, seamless migration process, and valuable features that help businesses thrive in the subscription space.

Highlights

Exceptional customer service and dedicated support
Seamless onboarding process and user-friendly interface
Valuable features like analytics, retention offers, and customization
Minor issues during onboarding quickly resolved by support team
Highly recommended for businesses looking to thrive in the subscription space

Rating Breakdown

  • 5
    48% (67 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 99% (67)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 6, 2026

From our very first calls to get us onboarded in May 2024, through our formal onboarding in February 2025, and even today, I can confidently say that Stay.ai has been an amazing team to work with. Gina and her incredible team have been nothing short of exceptional. The level of service, care, and ongoing support we’ve received as a client goes far beyond what you typically experience with a subscription platform. They don’t just support you when something breaks, they genuinely partner with you to help optimize every feature the platform offers so it truly fits your business model. What really sets Stay.ai apart is how thoughtfully the platform is built for real subscription businesses: It gives customers full flexibility to manage their subscriptions easily (skip, swap, delay, frequency changes) without creating friction or support tickets The retention tools and workflows are intuitive, powerful, and actually drive results, from proactive churn prevention to smart winback flows The data and insights allow us to clearly understand customer behavior and make informed decisions to improve LTV and retention Everything feels intentional and designed to scale with a growing brand, not just “out of the box” features that don’t adapt And last but definitely not least, our CSM, Charles, is absolutely the best to work with. Nothing gets by him. He is proactive, detail-oriented, and always thinking a step ahead to make sure we’re set up for success. Having a CSM who truly understands both the platform and our business makes all the difference. Hands down, this has been the best experience I’ve had with a subscription platform to date. Everyone should know about Stay.ai.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Charles is the best Customer Success Manager ever! He always replies to my emails promptly and provides clear steps on how to accomplish what I asked. He even offers to jump on calls with me to walk me through it.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Switching over from recurly, we’ve had a great experience using Stay AI so far. It’s become one of those apps we rely on daily. The forecasting tools are incredibly helpful for planning inventory and understanding upcoming demand — it’s taken a lot of guesswork out of growth decisions. The ad-on link option and URL builder are also standout features for us. They make it easy to launch campaigns with clean, trackable links and see what’s actually driving conversions. What really sets Stay AI apart though is the customer support. The team (shoutout Chris) is always quick to respond and genuinely helpful whenever we have questions or need setup help. If you’re running a Shopify store and want better forecasting, smoother ad tracking, and great support, I’d definitely recommend giving Stay AI a try.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Store

Jacob

Using app

About 1 year

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 30, 2026

Stay.AI has been an incredible partner in growing and maintaining our subscription program. Their team is proactive, thoughtful, and genuinely invested in our success. We’ve seen meaningful improvements in both performance and customer experience since working together.

Using app

10 months

Total reviews

3

Average rating

5.0

All reviews

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