Stay AI Subscriptions App
Fuel subscription growth with retention intelligence
Rating
5.0
feedback
139
chart
#9,129
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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41%
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Reviews Summary
The reviews for the Stay AI Shopify App are overwhelmingly positive, highlighting the exceptional customer service, seamless onboarding process, and user-friendly interface. Customers praise the hands-on approach of the Stay team, with dedicated Customer Success Managers like Karl, Charles, and Sophie receiving high praise for their responsiveness and support. The platform itself is commended for its customizable features, forecasting tools, ad-on link options, and intuitive dashboard. Clients appreciate the proactive and thoughtful nature of the Stay.AI team, emphasizing the partnership and care they provide to optimize the platform for each business.
Highlights
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March 21, 2026
The implementation was seamless and very hands off for our team because the Stay team was so hands on! The interface is super user friendly and customizable.
Feb. 23, 2026
Karl is the best! Our team loves partnering with him on strategy. He tailors strategy to the needs of our business- we are so grateful for him!
Feb. 16, 2026
The Stay.AI team is phenomenal. They seamlessly onboarded us in early 2025 and it has been such a easy and delightful experience working with them since. We've worked with multiple reps, all who are so knowledgeable and proactive. They are constantly adding innovative features to their platform and actually act on feedback from their clients - it's worth every penny!
Feb. 6, 2026
From our very first calls to get us onboarded in May 2024, through our formal onboarding in February 2025, and even today, I can confidently say that Stay.ai has been an amazing team to work with. Gina and her incredible team have been nothing short of exceptional. The level of service, care, and ongoing support we’ve received as a client goes far beyond what you typically experience with a subscription platform. They don’t just support you when something breaks, they genuinely partner with you to help optimize every feature the platform offers so it truly fits your business model. What really sets Stay.ai apart is how thoughtfully the platform is built for real subscription businesses: It gives customers full flexibility to manage their subscriptions easily (skip, swap, delay, frequency changes) without creating friction or support tickets The retention tools and workflows are intuitive, powerful, and actually drive results, from proactive churn prevention to smart winback flows The data and insights allow us to clearly understand customer behavior and make informed decisions to improve LTV and retention Everything feels intentional and designed to scale with a growing brand, not just “out of the box” features that don’t adapt And last but definitely not least, our CSM, Charles, is absolutely the best to work with. Nothing gets by him. He is proactive, detail-oriented, and always thinking a step ahead to make sure we’re set up for success. Having a CSM who truly understands both the platform and our business makes all the difference. Hands down, this has been the best experience I’ve had with a subscription platform to date. Everyone should know about Stay.ai.
Feb. 5, 2026
Charles is the best Customer Success Manager ever! He always replies to my emails promptly and provides clear steps on how to accomplish what I asked. He even offers to jump on calls with me to walk me through it.
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