Stay AI Subscriptions App for Shopify

Stay AI Subscriptions App

Fuel subscription growth with retention intelligence

Developer
View on App Store

Rating

5.0

feedback

139

Reviews

chart

#7,939

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    3%
  • Less than a year
    41%
  • More than a year
    6%

Reviews Summary

The reviews for the Stay.AI Shopify App are overwhelmingly positive, with users praising the exceptional customer service, knowledgeable and proactive team members, seamless onboarding process, and continuous innovation in adding new features. Customers appreciate the platform's ease of use, intuitive design, and robust functionality, especially in managing subscriptions, forecasting inventory, tracking ad campaigns, and analyzing customer behavior. The dedicated Customer Success Managers (CSMs) like Charles, Karl, Sophie, and others are highlighted for their responsiveness, support, and strategic insights, making the overall experience with Stay.AI highly satisfactory and beneficial for growing businesses. The white-glove onboarding experience, smooth migration process, and reliable support team are consistently mentioned as standout features of the app.

Highlights

Exceptional customer service and dedicated Customer Success Managers
Seamless onboarding process and smooth migration
Continuous innovation in adding new features
Ease of use, intuitive design, and robust functionality
Responsive support team and strategic insights

Rating Breakdown

  • 5
    50% (69 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 99% (69)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 23, 2026

Karl is the best! Our team loves partnering with him on strategy. He tailors strategy to the needs of our business- we are so grateful for him!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

The Stay.AI team is phenomenal. They seamlessly onboarded us in early 2025 and it has been such a easy and delightful experience working with them since. We've worked with multiple reps, all who are so knowledgeable and proactive. They are constantly adding innovative features to their platform and actually act on feedback from their clients - it's worth every penny!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

From our very first calls to get us onboarded in May 2024, through our formal onboarding in February 2025, and even today, I can confidently say that Stay.ai has been an amazing team to work with. Gina and her incredible team have been nothing short of exceptional. The level of service, care, and ongoing support we’ve received as a client goes far beyond what you typically experience with a subscription platform. They don’t just support you when something breaks, they genuinely partner with you to help optimize every feature the platform offers so it truly fits your business model. What really sets Stay.ai apart is how thoughtfully the platform is built for real subscription businesses: It gives customers full flexibility to manage their subscriptions easily (skip, swap, delay, frequency changes) without creating friction or support tickets The retention tools and workflows are intuitive, powerful, and actually drive results, from proactive churn prevention to smart winback flows The data and insights allow us to clearly understand customer behavior and make informed decisions to improve LTV and retention Everything feels intentional and designed to scale with a growing brand, not just “out of the box” features that don’t adapt And last but definitely not least, our CSM, Charles, is absolutely the best to work with. Nothing gets by him. He is proactive, detail-oriented, and always thinking a step ahead to make sure we’re set up for success. Having a CSM who truly understands both the platform and our business makes all the difference. Hands down, this has been the best experience I’ve had with a subscription platform to date. Everyone should know about Stay.ai.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Charles is the best Customer Success Manager ever! He always replies to my emails promptly and provides clear steps on how to accomplish what I asked. He even offers to jump on calls with me to walk me through it.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Switching over from recurly, we’ve had a great experience using Stay AI so far. It’s become one of those apps we rely on daily. The forecasting tools are incredibly helpful for planning inventory and understanding upcoming demand — it’s taken a lot of guesswork out of growth decisions. The ad-on link option and URL builder are also standout features for us. They make it easy to launch campaigns with clean, trackable links and see what’s actually driving conversions. What really sets Stay AI apart though is the customer support. The team (shoutout Chris) is always quick to respond and genuinely helpful whenever we have questions or need setup help. If you’re running a Shopify store and want better forecasting, smoother ad tracking, and great support, I’d definitely recommend giving Stay AI a try.

Using app

7 months

Total reviews

1

Average rating

5.0

All reviews

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