STKY ‑ Sticky Add To Cart
Sticky Add to Cart Booster Pro
Rating
4.9
feedback
1,776
chart
#802
All reviews
Rating Breakdown
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April 30, 2025
I waited two full weeks for a solution. The support team kept making promises they never followed through on. After five days of silence, someone finally responded – but instead of checking the bundle I reported, they worked on a completely different one that was already functioning. Then they tried to present that as a “solution”, even though the actual issue hadn’t been touched. I pointed it out again – and got vague answers and another delay. Then three more days of silence. I constantly had to follow up myself, and all I got were generic replies. They repeatedly said “we’ll get back to you later today” – which only happened once in two weeks. Worst of all: this is a paid app. Had I not canceled the trial in time, I would’ve been charged for absolutely nothing. Honestly, it felt like they were trying to stall until the trial expired. I’ve since switched to another app – and the new developer fixed the exact same issue in just 5 minutes. That says it all. As a solo store owner, I rely on reliable tools and responsive support. Sticky Cart delivered neither. The bug was never fixed, communication was lacking, and the experience was borderline unprofessional.
Peter, This is Sean, Ops Manager with STKY Add to Cart. I am terribly sorry for your experience here. Our app has experienced some recent conflicts with new "bundling" apps on the app store, and we are implementing an app-wide improvement to make resolve any conflicts with those apps and our app. In this case, we dropped the ball, and were not able to fix your issue in a timely manner. Im so sorry for this experience. We are changing our processes to assure this does not happen again -- and I'm so sorry that this happened for your store. Thank you for your understanding, this feedback helps us get better as an app and make sure we prioritize issues like this more properly starting now.
April 2, 2025
Very fast help center
Thanks for the great review! Our support team is always ready to help :)
March 20, 2025
I had a problem with some coding and Ajani the support tech was amazing. He went out of his way to help me, it is very hard these days to get support like this and it is greatly appreciated. Stky is a great app and the support is just as good.
Thanks for the review! We are happy our team was able to resolve your issue quickly
Feb. 18, 2025
Great App. Sticky add to cart works with no bugs (we've tested several apps before and experiences miscooperation). Also, this App provides more functions than we expected, like animations that we use regularly (falling Snowflakes when it's winter or Bats flying around when it's Haloween). We'd love to see more variations of that in the future for different other holiday periods. 5 star and thank you
Thanks for the feedback! We are pleased you are happy with our product.
Feb. 12, 2025
Great app and great support service ! Ajani helped me customise the app to liking with an excellent service !
Thanks for the review! Ajani is a rockstar on our team
Feb. 11, 2025
Works great out of the box, but when help is needed, support is fast and efficient! Recommended
Thanks for the feedback! We are pleased you are happy with our product and support team, we pride ourselves on providing excellent customer support.
Feb. 11, 2025
The team was great at customizing and fixing the issues we had with the Sticky add to cart. They were very quick to respond and help us out! Looking forward to seeing the increase in 'add to cart' Thanks!
Thanks for the review! We are happy our team was able to resolve your issue quickly.
Jan. 17, 2025
We recently needed to make a small adjustment to the app to better suit the specific needs of our store. The team at BOOSTER Sticky Add to Cart Pro was incredibly responsive, implementing the change on short notice with flawless results. Their dedication to customer satisfaction truly stands out. As a shop owner, exploring different layouts and functionalities is essential to enhancing the customer experience and improving conversion rates. BOOSTER Sticky Add to Cart Pro offers exciting new opportunities to optimize our webstore. Its features provide not only improved usability but also the flexibility to experiment and adapt our store for better performance. Highly recommended to test out for anyone looking to elevate their Shopify store functionality!
Thanks for the review! Our team takes pride in providing the best experience to our users :)
Jan. 16, 2025
A very user-friendly app to increase your conversion rate. The support is very helpful and thinks with you to customize the sticky add to cart booster pro in line with your preferences. A warm recommendation!
Thanks for the great review! Our support team is always ready to help :)
Jan. 6, 2025
Hi Cedar Planters, Thank you for the 5-star rating! We truly appreciate your support!
Nov. 26, 2024
They are not so very quick in their responses, but my problems are solved. Thank you very much
Hi Kupily, Thank you for your feedback! We're glad to hear that your problems were resolved. We apologize for any delays in our response time and appreciate your patience. Thank you for your support!
Nov. 22, 2024
Hi Livelyhood Mall, Thank you for the stellar feedback. We appreciate your support!
Nov. 18, 2024
Très bonne application avec un excellent support client !
Bonjour Le monde du saucisson, Merci pour votre retour ! Nous sommes ravis que l'application vous convienne et que notre support client ait répondu à vos attentes. Nous vous remercions sincèrement pour votre soutien!
Nov. 11, 2024
The support was amazing. so helpful and added all the specific features to the store I described.
Hi Cozly, Glad to hear our support team could help with your store's custom features. Thanks for choosing us!
Nov. 4, 2024
Very good! The functionality completely meets my needs. When I discovered that there was no close button on the cart slider in my computer and mobile browser, the engineer promptly helped me resolve the issue. Thank you so much!
Hi Alyssa Lu Handcrafted Jewelry, Thank you for your feedback! We’re thrilled to hear that the functionality is meeting your needs and that our engineer could quickly assist you with the cart slider issue. Your satisfaction is our priority! Thanks again!
Oct. 29, 2024
I recently reached out to the IT support team regarding my cart slider request, and I am thoroughly impressed with the service I received. The response time was prompt, and the support staff were incredibly helpful and attentive to my needs. I highly recommend their services to anyone looking for reliable and efficient support. Thank you for the fantastic experience!
Hi Glūck, Thank you for sharing your experience! We’re delighted to hear that our support team could assist you with your cart slider request promptly and attentively. Your recommendation means a lot to us! Thanks again for your kind words!
Sept. 24, 2024
Hi Top Collectibles, Thank you for the 5-star rating! We truly appreciate your support!
Sept. 24, 2024
Ajani did an amazing job. Thank you! :)
Hi Lanoet, Thank you for your feedback! We're thrilled to hear that Ajani did an amazing job assisting you. We're always here to provide great support. Thanks for choosing our app!