STKY ‑ Sticky Add To Cart Bar
All reviews
Review RSS feed
I waited two full weeks for a solution. The support team kept making promises they never followed through on. After five days of silence, someone finally responded – but instead of checking the bundle I reported, they worked on a completely different one that was already functioning. Then they tried to present that as a “solution”, even though the actual issue hadn’t been touched. I pointed it out again – and got vague answers and another delay. Then three more days of silence. I constantly had to follow up myself, and all I got were generic replies. They repeatedly said “we’ll get back to you later today” – which only happened once in two weeks. Worst of all: this is a paid app. Had I not canceled the trial in time, I would’ve been charged for absolutely nothing. Honestly, it felt like they were trying to stall until the trial expired. I’ve since switched to another app – and the new developer fixed the exact same issue in just 5 minutes. That says it all. As a solo store owner, I rely on reliable tools and responsive support. Sticky Cart delivered neither. The bug was never fixed, communication was lacking, and the experience was borderline unprofessional.
Peter, This is Sean, Ops Manager with STKY Add to Cart. I am terribly sorry for your experience here. Our app has experienced some recent conflicts with new "bundling" apps on the app store, and we are implementing an app-wide improvement to make resolve any conflicts with those apps and our app. In this case, we dropped the ball, and were not able to fix your issue in a timely manner. Im so sorry for this experience. We are changing our processes to assure this does not happen again -- and I'm so sorry that this happened for your store. Thank you for your understanding, this feedback helps us get better as an app and make sure we prioritize issues like this more properly starting now.
Very fast help center
Thanks for the great review! Our support team is always ready to help :)
I had a problem with some coding and Ajani the support tech was amazing. He went out of his way to help me, it is very hard these days to get support like this and it is greatly appreciated. Stky is a great app and the support is just as good.
Thanks for the review! We are happy our team was able to resolve your issue quickly
Great App. Sticky add to cart works with no bugs (we've tested several apps before and experiences miscooperation). Also, this App provides more functions than we expected, like animations that we use regularly (falling Snowflakes when it's winter or Bats flying around when it's Haloween). We'd love to see more variations of that in the future for different other holiday periods. 5 star and thank you
Thanks for the feedback! We are pleased you are happy with our product.
Works great out of the box, but when help is needed, support is fast and efficient! Recommended
Thanks for the feedback! We are pleased you are happy with our product and support team, we pride ourselves on providing excellent customer support.
The team was great at customizing and fixing the issues we had with the Sticky add to cart. They were very quick to respond and help us out! Looking forward to seeing the increase in 'add to cart' Thanks!
Thanks for the review! We are happy our team was able to resolve your issue quickly.
very good service
Thanks for the review!
We recently needed to make a small adjustment to the app to better suit the specific needs of our store. The team at BOOSTER Sticky Add to Cart Pro was incredibly responsive, implementing the change on short notice with flawless results. Their dedication to customer satisfaction truly stands out. As a shop owner, exploring different layouts and functionalities is essential to enhancing the customer experience and improving conversion rates. BOOSTER Sticky Add to Cart Pro offers exciting new opportunities to optimize our webstore. Its features provide not only improved usability but also the flexibility to experiment and adapt our store for better performance. Highly recommended to test out for anyone looking to elevate their Shopify store functionality!
Thanks for the review! Our team takes pride in providing the best experience to our users :)
Hi Cedar Planters, Thank you for the 5-star rating! We truly appreciate your support!
They are not so very quick in their responses, but my problems are solved. Thank you very much
Hi Kupily, Thank you for your feedback! We're glad to hear that your problems were resolved. We apologize for any delays in our response time and appreciate your patience. Thank you for your support!
Très bonne application avec un excellent support client !
Bonjour Le monde du saucisson, Merci pour votre retour ! Nous sommes ravis que l'application vous convienne et que notre support client ait répondu à vos attentes. Nous vous remercions sincèrement pour votre soutien!
Very good! The functionality completely meets my needs. When I discovered that there was no close button on the cart slider in my computer and mobile browser, the engineer promptly helped me resolve the issue. Thank you so much!
Hi Alyssa Lu Handcrafted Jewelry, Thank you for your feedback! We’re thrilled to hear that the functionality is meeting your needs and that our engineer could quickly assist you with the cart slider issue. Your satisfaction is our priority! Thanks again!
I recently reached out to the IT support team regarding my cart slider request, and I am thoroughly impressed with the service I received. The response time was prompt, and the support staff were incredibly helpful and attentive to my needs. I highly recommend their services to anyone looking for reliable and efficient support. Thank you for the fantastic experience!
Hi Glūck, Thank you for sharing your experience! We’re delighted to hear that our support team could assist you with your cart slider request promptly and attentively. Your recommendation means a lot to us! Thanks again for your kind words!
Hi Top Collectibles, Thank you for the 5-star rating! We truly appreciate your support!
Great service! Thank you!!
Hi The Plant Hub, Thank you for your review! We're thrilled to hear that you find our app really good and that our support team is amazing. Providing excellent customer service is a core value for us, and we're delighted that we met your expectations. We appreciate your recommendation!
This is a really good app and support is amazing! Highly recommend!
Hi Brandzilla, Thank you for your wonderful review! We're delighted to hear that you find our app really good and that our support team has been amazing. Delivering excellent customer service is at the heart of what we do, and it's rewarding to know we've met your expectations. Thank you for recommending us!
Great customer support!
Hi Prosleep, Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer support team. Providing excellent customer service is essential to us, and we're glad we could assist you. We're here whenever you need us!
A business is also known by their customer service, not only its product. I would choose them over any other supplier for this product
Hi Ammpoure Wellbeing, Thank you for your thoughtful feedback! We're honored to hear that our customer service has made such a positive impression on you. We believe that great service is just as important as a quality product, and we’re thrilled that you would choose us over other suppliers. Your trust means a lot to us!
Excellent support and customer service. Great app. Thank you.
Hi The Christian Boho, Thank you for your review! We're thrilled to hear that you've had excellent support and customer service experiences with our app. We appreciate your gratitude and are glad to have met your expectations. Thank you for choosing our app!
Great app! Works perfectly well. Mohit also did a phenomenal job on custom requirements. Big recommendation. 10/10
Hi Colibri Verlag, Thank you for your feedback! We're delighted to hear that the app is working perfectly for you and that Mohit was able to meet your requirements. Your recommendation and rating mean a lot to us. Thanks for choosing our app!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.