Concetto รจ review for syncX: Stock Sync & Inventory

1 / 5

May 8, 2026

Support is getting a joke. CHAT is managed by AI and when it says "I'll transfer you to support team" it get stuck. Then emails are apparently managed to AI too and they ask for screenshots but they cannot get them. BASICALLY IS A JOKE. FRUSTRATING IS NOT EVEN CLOSE TO HOW FRUSTRAAATIIING. Such a pity. Guys... what are you doing??? The app is a life saver. Sometimes there are some issues since the task that the app is doing is a pretty complex one. Anyway the team is always ready to help. Sometimes it needs a couple of extra message (and extra day) to escalate the issue to a person that actually can solve it but at the end they always do! Thank you for the great app.

Using app

Almost 6 years

Total reviews

38

Average rating

3.3

Developer Reply

Thanks so much for taking the time to leave this lovely review ๐Ÿ™Œ ๐Ÿ™Œ ๐Ÿ™Œ It was great chatting with you & glad we were able to solve the issue quickly & efficiently ๐Ÿ’ช๐Ÿคฉ

syncX: Stock Sync & Inventory for Shopify
syncX: Stock Sync & Inventory
4.7 star
852 reviews

Import & sync multiple stores, G Sheet, FTP, API. Bulk...

Developer
Shopify App Store