Rating

4.6

feedback

1,342

Reviews

chart

#229

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    12%
  • Less than a year
    47%
  • More than a year
    38%

Reviews Summary

The reviews for this Shopify App are quite mixed, with some users praising its intuitive design, ease of use, and excellent customer service. They appreciate the app's efficiency in managing inventory and the helpful support staff who quickly resolve any issues. However, there are also negative reviews highlighting challenges with integration, time-consuming setup processes, unhelpful customer support, and synchronization errors leading to disruptions in inventory management. Some users experienced issues with the app creating duplicates or incorrect data, causing financial losses and damaging their reputation with customers.

Highlights

Intuitive design and ease of use, efficient inventory management, excellent customer service
Challenges with integration and setup, unhelpful customer support, synchronization errors
Issues with duplicates and incorrect data, financial losses, damaged reputation

Rating Breakdown

  • 5
    89% (1,198 ratings)
  • 4
    4% (49 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (13 ratings)
  • 1
    5% (69 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 14, 2025

Amazing Support! Resolved my issue.

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 9, 2025

I had some issues getting it to work, and they got right on my issue and corrected it immediately. Thanks to Jor for his quick response and fix.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Have been using Stocksync for 3+ years now and it has worked consistently and reliably. As the needs of our store have changed Stocksync has been able to adapt with its deep level of configuration. The support staff have been top notch, knowledgeable, and dedicated, which has been most important for us. The support staff have been able to triage issues coming from the supplier all the way through to diagnosing issues within shopify, they really have gone above and beyond.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Has been working really well so far and the support was very quick!

Using app

About 18 hours

Total reviews

3

Average rating

5.0

Developer Reply

That's great to hear, thank you alot 🙌❤️

5 / 5 Share

Jan. 7, 2025

Really dig Stock Sync for integrating APIs in to Shopify. Also, the team at Stock Sync are so incredibly helpful in getting everything set up!

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the great experience with syncX: Stock Sync 😍❤️

All reviews

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