syncX Stock Sync Inventory CSV
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Works but is expensive.
Hi Zedi Bilstyling, Thank you for sharing your feedback — we really appreciate it. We understand that pricing is an important consideration. While our app may not be the cheapest option, it’s built to deliver real operational value, helping merchants save time, reduce manual errors, and scale effectively — often resulting in lower overall indirect costs. We'd love to better understand your specific needs. In many cases, we’re able to recommend a plan, feature set, or usage approach that fits more comfortably within budget while still delivering the results you’re looking for. If you’re open to it, I’d be happy to walk through options with you or explore whether there’s a better fit for your use case. You can contact us via [email protected] Looking forward to hearing your thoughts. Thanks, syncX: Stock Sync Team
Many problems. Stock don't update. Have to constantly phone and update / or ask
Hi #brandwithus, thanks for the feedback — sorry for the trouble with stock updates. We checked your account and found the sync connection was no longer authorized, which stopped updates from running. Our support team has already reached out to help re-authorize the connection and get everything syncing correctly again. Please reply to our message if you need anything further. — syncX Support
Not the app it used to be.
We’re sorry to hear syncX: Stock Sync didn’t feel the same for you. We’ve been making updates to improve performance and stability, but we understand this may have caused changes to your experience. Your feedback helps us improve, and we’d be glad to assist if you’d like to give the app another try.
App works well...when it loads that is. My site has been delayed because this app never loads. Everything else loads on my laptop just fine, so I know it's not my connection. Sometimes app won't load at all, other times it'll load but I can't get products to sync. Frustrating.
Hi Just a Girl Clothing, We've noted your concerns about the app's loading issues and product syncing. We appreciate your feedback and are actively working to address these issues promptly. If you have specific details to share, we'd appreciate your input to our email address: [email protected]
Stocksync promisses are great, however their servers are absolutely unreliable and rarely complete its tasks on time. Either uploading a file mannualy or via automatic feeds, it just takes a long time "processing" and sometimes it fails without completing the task. Not recommended for stores that need accuracy.
Hi there We deeply apologize for the trouble you have faced as we did have a server issue 2 days ago. Our team has already fixed the issue, and Stock Sync is working as usual since. We hope that you would give us another chance to make it up to you. Please do not hesitate to contact us if there are any troubles or problems that you encountered upon using Stock Sync. We will do our best to resolve it. Kind regards, Stock Sync team
Seems like it would be great, but support takes to long to get back to you and is not very clear in their response. After days of back and forth, I figured out the issue before they did.
Have used this app for several years now. It is a great app but some of the feeds randomly stop working. When you contact support they only superficially review the problem, so it takes 3 - 5 contacts and lots of typing to get them to understand what is happening. Because of time zone each contact takes a day to resolve so the entire process uses lots of time. This happens over and over. The power of the app is fantastic but I may be forced to find something with better support.
I'm using this app for a few days and set up went great, testing also working great with my customer ERP and FTP, but suddenly the app stops working, since this morning, and nobody is returning my messages, no one is answering... what's happening ??? Is there a status page or a website where we can check the app status??
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