syncX: Stock Sync
Add, Update Products and Automate Suppliers Feed
Rating
4.6
feedback
788
chart
#162
All reviews
Review RSS Feed
Oct. 13, 2025
It's a great app, we have been using it for over a year now. Support is good, just had a query and they responded quickly and helpfully to resolve it.
Aug. 13, 2025
UPDATE 13-08-25 From 2 stars to 4. Read the first review further down. New Review. The after some time did reach out and they seem to be working on the issues. It does seem as if, the genuie want to help. If they succed I dont now. 4 stars for now. Not sure what to think yet. at first glance it looks easy, but still has some issues with setup and variant SKU is missing in drop down. also when reach out to chat, its just an AI no person. even tried some of the "solutions" provided from the AI and that did not help. I think I might uninstall again, but maybe give one last try.
Hi PBO.DK, Thank you so much for your honest feedback — we truly appreciate you sharing your experience. We’re sorry to hear about the setup issues and the missing variant SKU in the dropdown. That’s definitely not the experience we want for you. While our AI chat is designed to offer quick help, we understand it can sometimes fall short — especially when a more personalized touch is needed. We saw your message via support email and are actively working with you to get everything sorted. Thanks for giving us another shot — we're here to help and will do our best to resolve this quickly for you. Your feedback is invaluable and helps us improve. Please don’t hesitate to reach back out if there’s anything else we can assist with. Thanks, syncX: Stock Sync Team
Dec. 3, 2024
I've used this app for 3 different websites and started with the older version. I love the improvements and new look. Much easier to work with although some parameter input is still hard to understand. Tech support is always quick and helpful and answers all of my questions, or solves the problem. I highly recommend this app for both inventory management and adding and removing inventory to your store.
Thank you for your thoughtful feedback and continued support! We're glad you love the improvements and find the app easier to use. Your insights on parameter inputs are valuable, and we'll keep working to make things even clearer. We're happy our tech support has been helpful—thank you for recommending us! 😊🤗💕
Aug. 27, 2024
Very useful to add and update products, the prices are also very flexible and fair, the support team is really helpful despite being clearly very busy.
Thank you! We're glad you find the app useful and appreciate the fair pricing. It's great to hear our support team has been helpful despite their busy schedule! 🥰💕
Aug. 16, 2024
The app works well, and as soon as we have any questions, the app team is quick on problem solving. They've went out of their scope to allow us to sync one particular customer, in adition to giving us the answer to our problem. If you need to syncronise your inventory to your dealers/dropshippers, I higly suggest you to try this app.
Thank you for the great feedback! We're pleased to hear that the app works well for you and that our team was quick to resolve your issues, even going the extra mile. We appreciate your recommendation for syncing inventory with dealers and dropshippers! 😊🤩💕
June 24, 2024
Stock Sync is working quite well. Havent had any problems the last 4 years. When our warehouse made some changes to the api, Faz from the support team was quick in helping us out.
Thank you for your feedback! We're happy to hear that Stock Sync has been working well for you for the past 4 years. It's great to know that Faz from our support team was able to assist you quickly with the API changes.
May 20, 2024
It’s awesome app, but they make every single option need to pay! Otherwise it’s good for feeding products.
Thanks for your feedback! We're glad you find the app awesome for feeding products. To support ongoing improvements, some features do require payment. Your understanding is appreciated! 🥰💕
Jan. 4, 2024
Does the job I require it to do. Doesnt bug out and works consistently
Thank you for your kind words.🙌💕
April 1, 2023
Great Service so far, quick to respond to issues. Would give 5 stars for some further improvements such as randomised roundups.
Thank you so much for leaving us a review! We are glad to hear your wonderful feedback, we look forward to continuing to impress! 🤩 You can reach us at [email protected] to elaborate further on the randomised roundup as we can help provide the solution.
Nov. 25, 2022
I have been using this app for over 12 months, the support could be better when you initially contact with an issue but all issued have been resolved and the app works great when set up correctly
Dear Fight Co, We want to sincerely apologize for the negative experience that you had with our customer support team for not providing the level of service that you’ve come to expect. Going forward, we are going to take steps to ensure that this situation does not happen again. We hope that you reconsider your review and we would be incredibly grateful. We truly hope to resolve your issue completely.
March 31, 2024
Had a lot of teething problems in the first few years, support is hit and miss and not very proactive. Once you do get the setup bang on, it does work quite well. A paid service for a full setup would be a good idea and one I'd gladly pay for to avoid all the headaches for issues down the line.
Dear House Journey, We humbly apologize for the unfortunate experience you had with our application and our support service. We are doing our best to retrieve those deleted products. We will also ensure that those products will not be deleted. We have noted every requirement that you have listed and will be setting up the feed accordingly. We hope to serve you better to meet your expectations.
Nov. 9, 2021
I started using the app for updating our inventory through CSV files, took a little while to set up but ended up working perfectly. After that, I got interested in updating through Rest API, which was even more tedious to set up. Customer service took a couple of days to answer but helped solve the issue, definitely would recommend it.
June 16, 2021
I used this app to update the inventory on our site automatically on daily basis. It works very well. Wish it could be scheduled more frequently to allow inventory update close to real time (it only allows an update every 12 hours on the basic subscription).
June 1, 2021
Super Helpful Great App. Support Staff are responsive to requests and the App just does what its supposed to. Great pricing with the ability to pay as you grow
Feb. 17, 2021
The App is working just fine, it may take some understanding for people who are not very tech savvy. The Support we received was exceptional and we wish to thank Raj for assisting us through a few sessions to help us get where we needed to be. We are now 98% there with real-time stock levels linked to our Supplier. Great work and thank you Raj!
Dec. 28, 2020
I used this app to update inventory. Any time we have come across issues, support team has been great in responding immediately and resolving our issues. Great job!
Nov. 18, 2020
Fiew problem of stock syncronasation at the beginning but the team support was helping and did his maximum to fix the problem. App very practical to update stock! Even if a chat online would be awesome :)
Nov. 25, 2020
Hi I have not received any response in 2 days. All of my products have somehow set to sold out 0 inventory. Can you please fix this ASAP??? I can't stress enough how convenient and advanced this app is. It has helped me not only update thousands of inventory but also upload products in the right format. Their packages are priced reasonably.
Dec. 26, 2019
I'm using this app to keep my stocks up-to-date and it works very well. I'm very satisfied with their technical support team. They helped me to solve my problems very quickly and efficiently. Just one more thing, I will be happier if you can provide live chat in the future.