syncX: Stock Sync
Add, Update Products and Automate Suppliers Feed
Rating
4.6
feedback
1,332
chart
#149
All reviews
Rating Breakdown
Review RSS Feed
Dec. 3, 2024
I've used this app for 3 different websites and started with the older version. I love the improvements and new look. Much easier to work with although some parameter input is still hard to understand. Tech support is always quick and helpful and answers all of my questions, or solves the problem. I highly recommend this app for both inventory management and adding and removing inventory to your store.
Thank you for your thoughtful feedback and continued support! We're glad you love the improvements and find the app easier to use. Your insights on parameter inputs are valuable, and we'll keep working to make things even clearer. We're happy our tech support has been helpful—thank you for recommending us! 😊🤗💕
Aug. 27, 2024
Very useful to add and update products, the prices are also very flexible and fair, the support team is really helpful despite being clearly very busy.
Thank you! We're glad you find the app useful and appreciate the fair pricing. It's great to hear our support team has been helpful despite their busy schedule! 🥰💕
Aug. 16, 2024
The app works well, and as soon as we have any questions, the app team is quick on problem solving. They've went out of their scope to allow us to sync one particular customer, in adition to giving us the answer to our problem. If you need to syncronise your inventory to your dealers/dropshippers, I higly suggest you to try this app.
Thank you for the great feedback! We're pleased to hear that the app works well for you and that our team was quick to resolve your issues, even going the extra mile. We appreciate your recommendation for syncing inventory with dealers and dropshippers! 😊🤩💕
June 24, 2024
Stock Sync is working quite well. Havent had any problems the last 4 years. When our warehouse made some changes to the api, Faz from the support team was quick in helping us out.
Thank you for your feedback! We're happy to hear that Stock Sync has been working well for you for the past 4 years. It's great to know that Faz from our support team was able to assist you quickly with the API changes.
May 20, 2024
It’s awesome app, but they make every single option need to pay! Otherwise it’s good for feeding products.
Thanks for your feedback! We're glad you find the app awesome for feeding products. To support ongoing improvements, some features do require payment. Your understanding is appreciated! 🥰💕
Jan. 4, 2024
Does the job I require it to do. Doesnt bug out and works consistently
Thank you for your kind words.🙌💕
May 16, 2023
This team knows what they are doing, but there is much information to wade through. Even though they don't always have the quickest response times, they make up for it with their desire to make sure everything is correct and flows smoothly. Sometimes it is better to be patient and make sure everything is set right for what you want to do. One button or switch in the wrong position can change the whole output of your site. There is a learning curve, but the amount of time saved and the output quality far outweighs the learning experience.
Thank you for leaving us a review! 🤗 It was a pleasure chatting with you. Know that we're always here to help if you need us. Just a click away! 😉
May 17, 2023
The app is not friendly and there are no youtube videos. The only videos you see are old and not relevant to the features that you see here. Their YouTube is garbage... there's no support.
Dear AlexBender.co.za, We humbly apologize for your unfortunate experience with our application and support service. We're sorry you had a bad experience with our youtube videos! We are working hard on making the new youtube videos more informative and helpful. We scheduled a call, and I see you didn't join. If there are any specific problems we can help with, please schedule a call so we can help you. We're here to help! We suggest you contact Stock Sync support @ stock-sync.com - so we can overcome your problem. We truly look forward to hearing from you again.
April 1, 2023
Great Service so far, quick to respond to issues. Would give 5 stars for some further improvements such as randomised roundups.
Thank you so much for leaving us a review! We are glad to hear your wonderful feedback, we look forward to continuing to impress! 🤩 You can reach us at [email protected] to elaborate further on the randomised roundup as we can help provide the solution.
Nov. 25, 2022
I have been using this app for over 12 months, the support could be better when you initially contact with an issue but all issued have been resolved and the app works great when set up correctly
Dear Fight Co, We want to sincerely apologize for the negative experience that you had with our customer support team for not providing the level of service that you’ve come to expect. Going forward, we are going to take steps to ensure that this situation does not happen again. We hope that you reconsider your review and we would be incredibly grateful. We truly hope to resolve your issue completely.
Oct. 29, 2022
App is great in terms of functionality, wished pricing was a bit better and more plans and more scalable for a lot more feeds instead of 5! We want 50, 100 feeds!
Thank you so much for leaving us a review! We are glad to hear your wonderful feedback, we look forward to continuing to impress! 🤩 You can reach us at [email protected] to request a custom plan that could cater you prefectly.
June 18, 2022
It took some time to learn how to use this app and does require quite a learning curve. Thankfully there are online tutorials. The distribution centre that I use only updates via CSV file (so that means MANUALLY!). With Stock Sync it only takes me 5-10 minutes to update all product inventory (that's over 1000 products) that would otherwise take me hours. There's still lots of settings in the app that I have no clue what they do or mean but I'm getting there!
March 31, 2024
Had a lot of teething problems in the first few years, support is hit and miss and not very proactive. Once you do get the setup bang on, it does work quite well. A paid service for a full setup would be a good idea and one I'd gladly pay for to avoid all the headaches for issues down the line.
Dear House Journey, We humbly apologize for the unfortunate experience you had with our application and our support service. We are doing our best to retrieve those deleted products. We will also ensure that those products will not be deleted. We have noted every requirement that you have listed and will be setting up the feed accordingly. We hope to serve you better to meet your expectations.
Feb. 27, 2022
I used this app to manage inventory. I am still confused on how it works but my contact that helped me set this up was very helpful. My confusion is mostly my fault
Nov. 16, 2021
Really great app to handle product and management inventory. Basically feature only allows to update variants but there is a beta feature to add variants to existing products thank you very much to the dev for your help on that. I would gladly give a full heavy five star when this functionality goes live - this would be a competition killer feature. Also, I would appreciate being able to communicate live by chat rather than by email would be much easier and faster to deal with feed issues. Overall I recommend this app over any other.
Nov. 9, 2021
I started using the app for updating our inventory through CSV files, took a little while to set up but ended up working perfectly. After that, I got interested in updating through Rest API, which was even more tedious to set up. Customer service took a couple of days to answer but helped solve the issue, definitely would recommend it.
June 28, 2021
Great app, I manage many products with this app but this could use a live chat feature also which would be good
June 16, 2021
I used this app to update the inventory on our site automatically on daily basis. It works very well. Wish it could be scheduled more frequently to allow inventory update close to real time (it only allows an update every 12 hours on the basic subscription).
June 1, 2021
Super Helpful Great App. Support Staff are responsive to requests and the App just does what its supposed to. Great pricing with the ability to pay as you grow