syncX Stock Sync Inventory CSV

Hi Westwind Moto Official Store, Thank you for taking the time to share your feedback. We'd love to learn more about your experience and understand how we can improve. We've reached out to you directly, and we'd appreciate it if you could share more details about the issue you encountered. This will help us investigate and work on improving your experience. We look forward to hearing from you! Thanks, syncX: Stock Sync Team

Hi TotalDoggo, Thank you for taking the time to share your feedback. We'd love to learn more about your experience and understand how we can improve. We've reached out to you directly, and we'd appreciate it if you could share more details about the issue you encountered. This will help us investigate and work on improving your experience. We look forward to hearing from you! Thanks, syncX: Stock Sync Team

Hi Pleasure Toy Hub, We're sorry to hear you're experiencing this issue. We've already reached out to you directly to know more. When you have a chance, please let us know what's not working in more detail, including any error messages or screenshots if available. This will help us investigate the issue and get it resolved as quickly as possible. We look forward to hearing from you! Thanks, syncX: Stock Sync Team

Thank you for your feedback, Elite Fashion! We’re glad you find syncX: Stock Sync helpful. We understand how important faster variant updates are when running both online and physical stores, and our team is working on improving this process. Your input helps us make syncX: Stock Sync even better.

Hi Koy Resort, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you’ve experienced with the recent changes to our app and our support system. We understand how critical it is for you to have a user-friendly interface and flexible upload options for your inventory files. The intention behind the recent update was to improve functionality and efficiency, but we regret that it has caused difficulties for you. Your feedback is invaluable, and we are already working on ways to make the interface more intuitive based on user experiences like yours. Regarding the upload limitations on the basic subscription, we recognize the impact this has on our users. Your specific situation highlights the need for a more flexible approach, and we will consider this in our ongoing improvements. We are truly sorry about the issues you’ve faced with contacting our support team. This is not the experience we aim to provide. We are currently addressing the technical problems with our email system to ensure that all communications are delivered successfully. In the meantime, please schedule a call with us directly via this link: https://calendly.com/syncx/30min. We will prioritize your request to resolve your subscription issue promptly. We appreciate your patience and understanding as we work through these challenges. We value your business and hope to have the opportunity to serve you better in the future. Please let us know if there’s anything else we can do to assist you. Warm regards, syncX: Stock Sync

Thanks for the review. The "Start Process" button has no limits. You can rerun the sync once the feed process is completed. Please reach out to us to provide more details so we can help improve our app to serve our users better.

We are sorry that the bad experience that you had. The feed process got stuck halfway that causing it to seem took 2 days to complete. We like to affirm that this rarely happens. We understand this store updated over 35k SKUs on a free trial plan which usually took just a few hours (for initial update). Stores with bigger SKUs have a higher chance to get stuck but are very rare. We hope that you would reach us again to give us another chance.