Happy Pet Life review for syncX: Stock Sync
July 20, 2024
It was really difficult to set up, and after hours of trying to contact support, I have given up. This app is not designed for their users at all. I feel like I need a Shopify Expert to help me set it up. Also, the support chat doesn't respond, and the support email I sent bounced back, telling me to use the chat. This is a shame because the reviews of when the app works look good.
Hi Happy Pet Life, I'm sorry to hear about your recent experience with our service. We strive to provide reliable and efficient solutions, and it's disappointing to know that we fell short in your case. Regarding your feed issues and the delay in support response, I understand how frustrating this can be. We did notice there was an issue with the support email last week due to the third-party plugin, and we have solved it. We will help to set up the feeds and follow up through email with you. Thank you for bringing these issues to our attention, and we apologize again for any inconvenience caused. Thanks, syncX: Stock Sync
