syncX: Stock Sync & Inventory
Stop overselling. Auto-sync stock, prices & bulk update data
Rating
4.7
feedback
844
chart
#164
All reviews
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April 8, 2026
April 8, 2026
April 1, 2026
Since my last review the team has resolved the issues I was having .Hopefully the app will work consistently moving forwards.
March 31, 2026
Absolutely brilliant app could not work without it & support is top notch
March 31, 2026
Excellent customer service. The team went above and beyond by converting my .zip file into a .csv on their end and ensuring that pricing and inventory quantities were updated accurately. Their support made the entire process smooth and efficient. Highly recommended.
March 25, 2026
The syncX:Stock Sync team have been immensely helpful when I had questions. They got back to me quickly with answers and were very friendly and professional. Overall Stock Sync 'just works' in the background. It's a great app and provides a great deal of functionality and removes lots of otherwise manual work.
March 23, 2026
Unfortunately, I’m very disappointed with this app – especially the support. Even though they advertise Priority Support, you don’t feel it at all. The in-app support function seems to be nothing more than automated bot replies that are useless when you have real issues. Individual concerns are not understood or simply ignored. Support via email is also hardly reachable. Either you get no response at all or replies are very delayed and not helpful. For an app that handles business-critical processes like inventory syncing, reliable support is essential – and that promise is clearly not being met here. Conclusion: Good idea, but the support is extremely poor and makes the app frustrating and unreliable when it actually matters.
Hi there, we hear you loud and clear. It’s incredibly frustrating to feel like you're talking to a bot when you have a real-world business issue. We’re sorry for the delay and the lack of clarity you experienced. Our team is currently in direct contact with you to fix these individual concerns. We’re using your feedback to improve how we escalate 'Priority Support' tickets so this doesn't happen again. We look forward to getting everything back on track for your store.
March 13, 2026
Initially takes a bit to understand but support is great and works well once set up.
March 12, 2026
This app has honestly saved me a huge amount of time. We work with multiple suppliers, each with their own inventory and product feed files, and managing those connections manually used to take up a lot of time and attention. Being able to automate those supplier file connections in one place has made our workflow significantly smoother. What really stood out to me was the support team. They’ve been incredibly responsive whenever I had questions or needed help configuring something. There were a few specific features we needed in order to make our supplier updates run seamlessly, and the team was able to guide us through the setup and help us get everything working properly. Now our process for keeping supplier inventory and data up to date is much more streamlined, and it’s freed up a lot of time that we can spend on other parts of the business. Overall, it’s been a really helpful tool for managing multiple supplier integrations.
March 11, 2026
Great app, helps us synchronise multiple supplier's stock levels in combination with our own, all of which have slightly different ways of feeding us that information (spreadsheets, Google Drive, Dropbox, Email, FTP.... all with different column headers and layouts).
March 6, 2026
Love it! App works well, Azza provides excellent support, always kind and quick to reply
Feb. 25, 2026
Wahnsinnig guter Support! Hab von meinen Lieferanten sehr komplizierte Dateien bekommen und das Team hat mir perfekt weitergeholfen. Ich kann die Erweiterung nur empfehlen!
Feb. 19, 2026
The Stock Sync team is very responsive, often answering emails asking for help in off hours and then following up until issues are resolved.
Feb. 18, 2026
Feb. 14, 2026
Excellent support and fast problem solving! Raj helped us a lot with fixing our CSV issues and getting our original BestNutrition CSV working properly again. Thanks to his quick reaction and technical knowledge, our system is now running smoothly. Communication was clear, friendly, and professional the whole time. Highly recommended for anyone working with product feeds and Shopify. Thank you again for the great support!
Feb. 13, 2026