syncX: Stock Sync & Inventory
Import & sync multiple stores, G Sheet, FTP, API. Bulk...
Rating
4.7
feedback
852
chart
#202
All reviews
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March 31, 2026
Excellent customer service. The team went above and beyond by converting my .zip file into a .csv on their end and ensuring that pricing and inventory quantities were updated accurately. Their support made the entire process smooth and efficient. Highly recommended.
March 25, 2026
The syncX:Stock Sync team have been immensely helpful when I had questions. They got back to me quickly with answers and were very friendly and professional. Overall Stock Sync 'just works' in the background. It's a great app and provides a great deal of functionality and removes lots of otherwise manual work.
March 23, 2026
Unfortunately, I’m very disappointed with this app – especially the support. Even though they advertise Priority Support, you don’t feel it at all. The in-app support function seems to be nothing more than automated bot replies that are useless when you have real issues. Individual concerns are not understood or simply ignored. Support via email is also hardly reachable. Either you get no response at all or replies are very delayed and not helpful. For an app that handles business-critical processes like inventory syncing, reliable support is essential – and that promise is clearly not being met here. Conclusion: Good idea, but the support is extremely poor and makes the app frustrating and unreliable when it actually matters.
Hi there, we hear you loud and clear. It’s incredibly frustrating to feel like you're talking to a bot when you have a real-world business issue. We’re sorry for the delay and the lack of clarity you experienced. Our team is currently in direct contact with you to fix these individual concerns. We’re using your feedback to improve how we escalate 'Priority Support' tickets so this doesn't happen again. We look forward to getting everything back on track for your store.
March 13, 2026
Initially takes a bit to understand but support is great and works well once set up.
March 12, 2026
This app has honestly saved me a huge amount of time. We work with multiple suppliers, each with their own inventory and product feed files, and managing those connections manually used to take up a lot of time and attention. Being able to automate those supplier file connections in one place has made our workflow significantly smoother. What really stood out to me was the support team. They’ve been incredibly responsive whenever I had questions or needed help configuring something. There were a few specific features we needed in order to make our supplier updates run seamlessly, and the team was able to guide us through the setup and help us get everything working properly. Now our process for keeping supplier inventory and data up to date is much more streamlined, and it’s freed up a lot of time that we can spend on other parts of the business. Overall, it’s been a really helpful tool for managing multiple supplier integrations.
March 11, 2026
Great app, helps us synchronise multiple supplier's stock levels in combination with our own, all of which have slightly different ways of feeding us that information (spreadsheets, Google Drive, Dropbox, Email, FTP.... all with different column headers and layouts).
March 6, 2026
Love it! App works well, Azza provides excellent support, always kind and quick to reply
Feb. 25, 2026
Wahnsinnig guter Support! Hab von meinen Lieferanten sehr komplizierte Dateien bekommen und das Team hat mir perfekt weitergeholfen. Ich kann die Erweiterung nur empfehlen!
Feb. 19, 2026
I would like to express my sincere thanks for the excellent technical support! The support team is highly professional, responsive, and always ready to help. The software is user-friendly and intuitive – even without any IT knowledge, everything can be easily understood and managed. A very positive experience, highly recommended!
Feb. 19, 2026
The Stock Sync team is very responsive, often answering emails asking for help in off hours and then following up until issues are resolved.
Feb. 18, 2026
Feb. 14, 2026
Excellent support and fast problem solving! Raj helped us a lot with fixing our CSV issues and getting our original BestNutrition CSV working properly again. Thanks to his quick reaction and technical knowledge, our system is now running smoothly. Communication was clear, friendly, and professional the whole time. Highly recommended for anyone working with product feeds and Shopify. Thank you again for the great support!
Feb. 13, 2026
Feb. 13, 2026
Feb. 12, 2026
I’m giving SyncX 4 stars. The app can be a bit tricky and hard to set up initially, but once you manage to get the logic right, it works like a charm. The best part was the support—I received excellent help and as soon as I got through to a real person instead of a bot. Having a human Raj guide me through the flow made all the difference. Highly recommended if you need a reliable sync, just be prepared for a bit of a learning curve during setup!
Feb. 10, 2026