DownUnderThunder review for syncX: Stock Sync
Oct. 16, 2024
This app has taken a complete nose dive and support haven't been a great help with communication this last few weeks. Just the generic we will get back to you with no updates. Suddenly the add feed for my wholesaler "Windsor" has stopped pulling images entirely and is creating listings without product images absolutely destroying the trust and integrity of my business and costing me thousands as a result. No updates as to where things are at or a permanent solution to address the issue that keeps happening (Third time). Not even an offer from the team for some compensation in the way of credits or points since it isn't affecting their income. Be warned, was excellent for a long time but when things do go wrong and bug out you'll be left holding the bag alone.
We are sorry about the image problems after reimporting them. All the images are okay now. We suspect the images were unavailable, or there were issues with the supplier's server during that time. Our team will look into this and hope to avoid this in the future.
