LingerieBrat review for syncX: Stock Sync
Aug. 17, 2020
Three days and no response from support. 1st support question was answered in about 12 hours, 2nd is in limbo and we cannot get our products straightened out until they respond. Very frustrating! UPDATE: Just responded after 4 days, but still can't get resolved, saw support ran an import session at 9:30am this morning, its now 7:30 PM, and did not get an update. I'll re-rate the support, but waiting for resolution. UPDATE: they say they completed the modifications and ran the products again, but still plagued with duplicates. No way to reach them thus far (Monday no less). Not Happy with the support for this App at all!
Sorry for not getting back to you sooner. We understand the products added wasn't group into variants. It is mainly an issue on setting up or the feed don't a variant group key identified the product. We will review the feed data as requested and get back to you as soon as possible.
