Cyril R. Salter review for Stocky
Nov. 5, 2024
Why does every update lower the functionality of the app?? - You now have to click edit on every PO to make updates (change it back!) - The new colour scheme does not let you easily differentiate between orders pending and received (change it back!) - When importing goods, sometimes you do not know the total landed costs until after all the import duties and taxes are paid. Stocky LOCKS the landed costs once goods are received. We need to be able to update shipping costs post order - to accurately see the Landed Costs (Please fix this as it is the most crucial part) -------------------------------------------------------------------- Reply 05/11/2024 In reply to the comment "you can click the Edit button on the top of a received purchase order to open up the option to adjust the shipping rates as needed." - the figures such as the margin and landed costs remain locked if you have already received the items, so this is not an acceptable solution. Please can you contact me directly to discuss improvements.
Hello Cyril, thank you for taking the time to submit this feedback. Our developers work to ensure that we are providing the best service possible and all feedback is valuable to us, so I would be more than happy to pass the concerns you have noted along to them on your behalf. I can confirm that the option to edit shipping costs after an order is received would be possible at the moment, you can click the Edit button on the top of a received purchase order to open up the option to adjust the shipping rates as needed. If you have any further questions or concerns, please do not hesitate to reach out to our Shopify Help Center at help.shopify.com and our 24/7 support team would be happy to assist.
