All reviews

Rating Breakdown

  • 5
    57% (139 ratings)
  • 4
    8% (20 ratings)
  • 3
    6% (15 ratings)
  • 2
    9% (22 ratings)
  • 1
    19% (46 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

Sept. 16, 2024

Why does every update lower the functionality of the app?? - You now have to click edit on every PO to make updates (change it back!) - The new colour scheme does not let you easily differentiate between orders pending and received (change it back!) - When importing goods, sometimes you do not know the total landed costs until after all the import duties and taxes are paid. Stocky LOCKS the landed costs once goods are received. We need to be able to update shipping costs post order - to accurately see the Landed Costs (Please fix this as it is the most crucial part)

Using app

--

Total reviews

4

Average rating

4.5

1 / 5 Share

Sept. 6, 2024

Completely exhausted with this app. Although uninstalled, it still ads stock quantities under product "Incoming" and messes with our inventory and stock count. I've tried uninstalling, reinstalling and have a set of tech guys to remove app intervention, with no luck. It's like Hotel California, you can get in anytime you want, but you can never leave.

Using app

12 months

Total reviews

2

Average rating

3.0

2 / 5 Share

Aug. 12, 2024

New update where you have to click edit every time to change anything on the PO is not helpful. I also do not like when you enter a new product into Shopfiy, the cost of the new product does not automatically transfer over.

Using app

About 2 years

Total reviews

5

Average rating

4.4

Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shopify Support

1 / 5 Share

July 17, 2024

Totally useless. We, as I assume most of businesses use POS on a tablet or phone. Stocky Inventory transfer does not appear to work on mobile devices. Only thing you can do is accept all products. - what if there are some products missing in the batch? You cannot accept partially or reject partially. There are buttons to reject or accept with inputs for editing the numbers of products to reject, but they are not functional. Only thing I can do on my POS mobile device is to accept all transfered products. Unable to use Stocky and I don't see any other apps that allow inventory transfer functionality. A huge issue in Shopify POS in my opinion. Please support mobile devices.

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Hi, there! Thank you for your feedback on Stocky. You should be able to reject items in an inventory transfer by following the steps outlined in this help document (https://shopify.link/mdRW). If the buttons aren't working as expected, I recommend contacting our retail support team. You can do so through your POS app by navigating to More > Support > Contact Support. Thank you again for your review! - Greta, Shopify Support

4 / 5 Share

July 12, 2024

It is very good and helps me enormously in the functions that I use in stocky. But I have been waiting for a long time for them to make basic improvements such as: - Send, make and send inventory transfers to other Branches. - Customize in more depth the functions a user can perform. - Be able to see users executed some actions. - Be able to log in with any user without having to go through the Shopify Control Panel. - and many other things that could be improved to look more professional.

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

Developer Reply

Hello, we really value your feedback and thank you for sharing your experience with us. I have forwarded your concerns about mobile functionality to our development team. We are committed to enhancing our platform continuously and your input is crucial in guiding these improvements. -Mac, Shopify Support

1 / 5 Share

July 8, 2024

With a price of Free, I guess I'm getting my money's worth.

Using app

5 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 14, 2024

Stocky is essentially useless for anything other than the most basic of functionality. No ability to see reports on when POs are due, no integration with Quickbooks or other accounting software, no ability to mass export or import POs, limited reporting functionality.... I could go on. It's disappointing that Shopify offers such a lackluster feature to fulfill a basic part of the retailer experience. UPDATE: They also have no workaround for multiple invoices per PO, which applies to over 70% of our orders, making their metrics for upcoming payments basically useless.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shop Support

4 / 5 Share

May 29, 2024

Great for creating a PO using the CSV import rather than adding the product individually but the PO does not show on the Shopify PO section.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

1 / 5 Share

May 23, 2024

Can you not have SALES as a default column under the Reports → SKU/VARIANTS? Is it not blatantly obvious if you are looking at your stock, you would want to see how much you have sold?

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, there! Thanks for sharing your feedback. Currently, Stocky does not offer the option to set default columns in the SKU/Variant Report. You'll need to manually add the columns each time you access the report. I will be sure to pass your feedback along to our developers! - Greta, Shopify Support

3 / 5 Share

May 14, 2024

Used to be better, but could do with some updates as a lot of features aren't working anymore. I use Stocky to see what products are selling well, what will be depleted soon and what products need reordering.

Store

Slam69

Using app

Over 4 years

Total reviews

9

Average rating

4.6

Developer Reply

Thanks for the review. I would suggest attempting to clear the cache on your browser to see if that fixes the issue that you are experiencing with some of Stocky's features: https://shopify.link/b7xY. If you continue to experience these issues, you can get in touch with our live support to have a further look by navigating to our Help Center: https://shopify.link/goV1. -Ollie, Shopify Support

2 / 5 Share

May 9, 2024

We use Stocky for creating purchase orders and receiving products into our brick and mortar location. We have been waiting for improvements in the app since we started using it. Examples of easy fixes: -All PO's and Receiving Logs should have totals associated with them, if you only receive some items on a PO, Stocky keeps the PO total the same as if you received them all. This is basic spreadsheet. -Columns in purchasing and receiving should be capable of adjusting their width. Instead, you have to widen your screen to see the total on the right side- as far away from the other information as it can be. Users should be able to arrange columns in whatever size and order they need. There should be more available options for columns. -The backorders on a partially received PO look CRAZY. I look at them all the time and still don't understand what it's trying to say -The product info page is useless. Pros- Stocky is free. Cons- Apparently that means they aren't ever going to improve it. I would HAPPILY pay money to use an improved version.

Using app

About 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Hi, there! Thanks so much for your review of the Stocky App. We appreciate you taking the time to share the feedback you have here, as feedback helps us determine the sort of features we should look into adding in future updates to provide more value to Stocky users. I've gone ahead and passed all of your feedback here to the Stocky Team for their consideration. I can't outline what may come as a result of the feedback, but you can trust it's been brought to the attention of the Stocky Team. Thanks! -Imogen, Shopify Support

1 / 5 Share

April 23, 2024

This app has had the functionality that we needed and all of a sudden it no longer supports mobile devices. We have been using the app on Ipads for over a year and the latest update has killed that functionality. So annoying that we now need to find a new inventory management app. Looking at other reviews it appears that Stocky is on its way out.

Using app

12 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi, there! Thank you for your review of the Stock App! We appreciate you taking the time to share your feedback here around this recent update and change in functionality. Though it's still possible to use Stock to count inventory using the Stocky Web App and a supported scanner, the inability to use a mobile device, and the POS App with Stocky to scan inventory is a hit to some user's workflows and expectations. I've taken the time to reach out to our Retail Team to share your feedback with them, so they can consider additional functionality around your feedback in any future Stocky updates. -Imogen, Shopify Support

1 / 5 Share

April 18, 2024

Stocky itself is excellent for a small business but it lacks one major thing: integration to Shopify and POS that would enable showing when product will be in stock again. I do not understand why this has not been developed in the 4 years:(( And someone might say that Shopify inventory/ Purchase orders does provide this feature but who on earth can manually type hundred order lines without mistakes plus the time it takes..

Using app

About 6 hours

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your review and feedback. This is a great feature request and I will make sure to provide this feedback to our developers. -Emily, Shopify Support

1 / 5 Share

March 22, 2024

Can't use all features in the POS PRO app, contacted the support, but they are unwilling or unable to fix the problems. not recommended, if you use Shopify POS

Using app

17 days

Total reviews

5

Average rating

3.4

Developer Reply

Hi, there! I appreciate the desire to manage inventory within the Shopify POS app. At this time, the focus of Shopify POS is selling to customers in person, while all admin tasks including inventory management are handled either directly in the Shopify admin or in the Stocky app. Our team is happy to submit feature requests to our developers on your behalf, so please contact us again via the Help Center if there's anything else you'd like to add to the feedback you've shared with us. Thank you! -Sophia, Shopify Support

2 / 5 Share

Feb. 14, 2024

Does some of the basics, but is far from being actively supported/developed. Want to print reports on an 8.5x11? Well you'll have to shrink down their default A4 generated reports - with no option to set another output size standard. Want to make a stock adjustment? Sure, and it even gives you the option to add notes and define the reasons - but print the report and that essential info is conveniently excluded. Want to know the total cost of items on that stock adjustment? Get ready to add them manually. Want to export vendors, perfect, easy. Want to import new vendors - sorry, no such basic luck. On top of that, vendors are paginated - so enjoy clicking 'next' over and over and over to get to the end of your vendor list. Also, did you add a vendor with a typo in the name, or are no longer using them? Sorry, can't delete the vendor, you have to 'hide' it. I could go on and on...there are SO many things which clearly show nobody "working on" this app have ever used such an app or know the first thing about inventory management/receiving. Judging by the reviews here, Stocky once had amazing support before it was acquired by Shopify. Want to talk to current support? Enjoy the AI chat bot rodeo. I'm making it work, but it leaves a LOT to be desired.

Using app

6 months

Total reviews

4

Average rating

4.3

Developer Reply

Thanks for the review and feedback about the application. We would like to get a better understanding of the issues that you are facing with the Stocky application on your Shopify store. You can get in touch with our live support by navigating to our Help Center: https://shopify.link/6Bz0. When you arrive at the Help Center, you will need to let the virtual assistant aware that you would like to Speak with Support and you will be connected with a Support Advisor accordingly. -Ollie, Shopify Support

1 / 5 Share

Jan. 29, 2024

Using app

About 2 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 17, 2024

Bugs all the time and doesn't work on two of my location. We are paying monthly for this app and its not working. Looking for a new app to work with as this is a waist of money

Using app

Over 3 years

Total reviews

6

Average rating

4.3

Developer Reply

Hi, thank you for taking the time to leave a review and to share your feedback. I definitely want to assist you in investigating the issues you are experiencing. Have you connected with our retail support team yet about the problems you are having with the app? If not, you can connect to them through our Help Center or through the support tap of your Shopify POS app. We're happy to investigate this with you. -Shay, Shopify Support

1 / 5 Share

Jan. 5, 2024

About to totally disconnect this app from my store. Ugh! Trying to get support, but Shopify won't answer questions and instead points me to Stocky but from all I can gather, Shopify and Stocky are one and the same. What the heck?

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for taking the time to write a review. The Stocky app is developed and supported by Shopify - for context, the application can assist you with optimizing your inventory and can be added directly to your Shopify store. With that being said, if you are experiencing issues with Stocky - you can get into contact with our live support by navigating to our Help Center: https://shopify.link/KWb8. -Ollie, Shopify Support

2 / 5 Share

Jan. 3, 2024

I'm sure Stocky has some great features, but the one feature we need to use almost daily has zero functionality. We are unable to print labels after receiving products. This is an extremely BASIC thing for an inventory app to do . So we have to pay $35/month for an additional app to do this for our tiny business. I spent literally 8 hours on this today and got nowhere. They can blame Dymo all they want but in my opinion once you develop an app you should maintain it. Too bad Shopify bought this app so now there are no Stocky experts on hand to help solve issues. Thank for the "free" app Shopify (it comes free with Pro POS). We were really hoping upgrading to Pro would allow us to delete a few expensive apps, but alas, Pro doesn't add functionality to anything we pay for so we are just paying even *more* for a few basic features that Pro offers like holding sales and being able to do exchanges (eyeroll).

Using app

1 day

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your review and for your feedback on how Stocky can be improved. I am sorry to hear that the app does not have the functionalities that you're looking for and I will be sure to pass on your suggestions to our development team. Please feel free to contact our support team via the Help Center if you need assistance: https://shopify.link/vRnL. -Victor, Shopify Support

1 / 5 Share

Dec. 18, 2023

Recommended by support Store changes required Stocky is available with a POS Pro subscription.

Using app

4 minutes

Total reviews

1

Average rating

1.0