Rating
2.9
feedback
232
chart
#129
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
9%
-
Less than a year
56%
-
More than a year
32%
Reviews Summary
The reviews for this Shopify app are predominantly negative, highlighting various issues such as lack of mobile support, integration problems with Shopify and POS, inability to use all features, bugs, server downtime, and difficulties in printing labels. Users also express frustration with the app's functionality, reporting errors, and poor customer support. Some reviewers mention that the app has not been actively supported or developed, leading to a decline in its performance. On the positive side, a few users appreciate features like receiving products with a barcode scanner and generating purchase orders.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 9, 2024
We use Stocky for creating purchase orders and receiving products into our brick and mortar location. We have been waiting for improvements in the app since we started using it. Examples of easy fixes: -All PO's and Receiving Logs should have totals associated with them, if you only receive some items on a PO, Stocky keeps the PO total the same as if you received them all. This is basic spreadsheet. -Columns in purchasing and receiving should be capable of adjusting their width. Instead, you have to widen your screen to see the total on the right side- as far away from the other information as it can be. Users should be able to arrange columns in whatever size and order they need. There should be more available options for columns. -The backorders on a partially received PO look CRAZY. I look at them all the time and still don't understand what it's trying to say -The product info page is useless. Pros- Stocky is free. Cons- Apparently that means they aren't ever going to improve it. I would HAPPILY pay money to use an improved version.
April 23, 2024
This app has had the functionality that we needed and all of a sudden it no longer supports mobile devices. We have been using the app on Ipads for over a year and the latest update has killed that functionality. So annoying that we now need to find a new inventory management app. Looking at other reviews it appears that Stocky is on its way out.
Hi, there! Thank you for your review of the Stock App! We appreciate you taking the time to share your feedback here around this recent update and change in functionality. Though it's still possible to use Stock to count inventory using the Stocky Web App and a supported scanner, the inability to use a mobile device, and the POS App with Stocky to scan inventory is a hit to some user's workflows and expectations. I've taken the time to reach out to our Retail Team to share your feedback with them, so they can consider additional functionality around your feedback in any future Stocky updates. -Imogen, Shopify Support
April 18, 2024
Stocky itself is excellent for a small business but it lacks one major thing: integration to Shopify and POS that would enable showing when product will be in stock again. I do not understand why this has not been developed in the 4 years:(( And someone might say that Shopify inventory/ Purchase orders does provide this feature but who on earth can manually type hundred order lines without mistakes plus the time it takes..
Thank you for your review and feedback. This is a great feature request and I will make sure to provide this feedback to our developers. -Emily, Shopify Support
March 22, 2024
Can't use all features in the POS PRO app, contacted the support, but they are unwilling or unable to fix the problems. not recommended, if you use Shopify POS
Hi, there! I appreciate the desire to manage inventory within the Shopify POS app. At this time, the focus of Shopify POS is selling to customers in person, while all admin tasks including inventory management are handled either directly in the Shopify admin or in the Stocky app. Our team is happy to submit feature requests to our developers on your behalf, so please contact us again via the Help Center if there's anything else you'd like to add to the feedback you've shared with us. Thank you! -Sophia, Shopify Support
Feb. 14, 2024
Does some of the basics, but is far from being actively supported/developed. Want to print reports on an 8.5x11? Well you'll have to shrink down their default A4 generated reports - with no option to set another output size standard. Want to make a stock adjustment? Sure, and it even gives you the option to add notes and define the reasons - but print the report and that essential info is conveniently excluded. Want to know the total cost of items on that stock adjustment? Get ready to add them manually. Want to export vendors, perfect, easy. Want to import new vendors - sorry, no such basic luck. On top of that, vendors are paginated - so enjoy clicking 'next' over and over and over to get to the end of your vendor list. Also, did you add a vendor with a typo in the name, or are no longer using them? Sorry, can't delete the vendor, you have to 'hide' it. I could go on and on...there are SO many things which clearly show nobody "working on" this app have ever used such an app or know the first thing about inventory management/receiving. Judging by the reviews here, Stocky once had amazing support before it was acquired by Shopify. Want to talk to current support? Enjoy the AI chat bot rodeo. I'm making it work, but it leaves a LOT to be desired.
Thanks for the review and feedback about the application. We would like to get a better understanding of the issues that you are facing with the Stocky application on your Shopify store. You can get in touch with our live support by navigating to our Help Center: https://shopify.link/6Bz0. When you arrive at the Help Center, you will need to let the virtual assistant aware that you would like to Speak with Support and you will be connected with a Support Advisor accordingly. -Ollie, Shopify Support
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