Rating
3.4
feedback
217
chart
#86
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
8%
-
Less than a year
59%
-
More than a year
32%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative aspects mentioned. On the positive side, users appreciate the functionality of the app for managing inventory, creating purchase orders, and forecasting. It is described as easy to use and helpful for tracking orders. However, there are several negative aspects mentioned as well. Users complain about the lack of customer support and the app's poor syncing capabilities. Some users also mention issues with inaccurate inventory counts and reporting. Overall, while the app has some useful features, there are areas that need improvement and better support from Shopify.
Highlights
Rating Breakdown
All reviews
Sept. 29, 2023
Stocky is absolutely a piece of garbage. Constantly down, orders won't sync up properly, how are we supposed to run a business like this?
Sept. 29, 2023
This app is frequently not working, slow and buggy which means I can't get my job done. I've had trouble with it for three days in a row. I'm writing this review because it's currently giving me a 504 error and I have nothing better to do.
Sept. 27, 2023
Server DOwn many times during the day. We cannot make Purchase orders when we want to.
Store
My Store
Using app
2 months
Hi, there. Thanks for taking the time to give us your feedback and letting us know about this issue. Our team would love to help with this. Could you please create a support ticket and let us know more in depth about the issue you're facing, and when it seems to come up? Are you having issues using a specific device? Or was it intermittent? -Rio, Shopify Support
Sept. 19, 2023
I am fighting to get Stocky to work with the DYMO required label printer. Is Stocky REALLY the only app that helps you receive products and prints labels? This is what I was told recently- " I was checking here and the newer models of DYMO Label Writer printers such as the 550 and 5XL do not work with the older DYMO Label Software. They only work with DYMO Connect for Mac, which is not compatible with Stocky as the web service was removed from the software. Note that this is a limitation from DYMO and not a decision Shopify has made." In response to shopifys reasonse below. Your technical support is the one who informed me that the Dymo printer required to use the stocky app is not compatible. Stocky all will not recognize the label attributes from the new dymo software.
Thanks for taking the time to write a review. We do have list of supported printers available with the Shopify platform listed here: https://shopify.link/qmzP. With that being said, I encourage you to reach out to our live support with any error messages you may have received while using the Stocky app. They will be in the best position to take a further look into the error you are receiving and advise further. You can get in touch with a Support Advisor by navigating to the Help Center: https://shopify.link/1w5D. -Ollie, Shopify Support
Aug. 4, 2023
Latest update removed the ability to create builds for manufacturing product. The only reason to even use the app. Dumb dumb dumb.
Store
My Store
Using app
About 1 month
Hi, there! Thank you for leaving your review and sharing that context. If you're having any trouble with features in Stocky since updating the app please reach out to our support team through your POS app. We'd be happy to take a look into it with you! -Erin, Shopify Support
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more