Stocky
Inventory Management for Shopify POS Pro
Rating
2.7
feedback
205
chart
#1,421
All reviews
April 2, 2025
This app was added by our retail team primarily to facilitate inventory counts. While it works well for a one-time year-end count, we found there to be gaps when conducting counts over time, using a perpetual inventory count system. At minimum, the CSV downloads of inventory counts should list the date the count was conducted and the stocktake number so that the downloads can be traced back to an individual count in Stocky. Preferably, users should be able to download multiple counts into one CSV, with dates and stocktake numbers listed. The app would also benefit from a report that could tell you the date an item was last counted.
Hi there! Thank you so much for sharing your feedback! Those are great suggestions, and I can definitely see why having the date/number of the stocktake on the CSV download would be helpful. Although you can edit the name of the CSV file to include that information on your device, I understand that this may not help if you are then printing out that file as a physical copy for review. Our development team are constantly trying to improve the app functionality, so I will absolutely relay all your suggestions to them and thanks for bringing it to our attention! If you have any further feedback you'd like to share, please do feel free to reach out via https://shopify.link/vRnL and we can take a look for you. Thanks so much! - Natasha, Shopify Support
Feb. 6, 2025
app won't open - keep getting an error code!!
Thank you for your review! It's unfortunate that you're receiving an error code when trying to open the app. I suggest contacting the Support team through our Help Center at https://help.shopify.com/ to get some help troubleshooting that issue and to restore your access. We're available 24/7! - Erin, Shopify Support
Nov. 23, 2024
Une app efficace pour les commerces de détails, mais impossible de restreindre les emplacements à des usagers spécifiques. Donc tout le monde peut jouer avec l’inventaire de tout le monde. Nous devrions pouvoir gérer les permissions par location, c’est un énorme blocage dans notre transition a Shopify POS.
Merci de nous avoir fait part de vos préoccupations concernant votre emplacement géographique. Bien que vous puissiez limiter le personnel du point de vente à des emplacements spécifiques, il n'existe actuellement aucune autorisation d'inventaire basée sur l'emplacement dans Shopify. Je serai ravi de transmettre cette demande à notre équipe de développement pour examen ultérieur. - Erin, support Shopify
Nov. 5, 2024
Why does every update lower the functionality of the app?? - You now have to click edit on every PO to make updates (change it back!) - The new colour scheme does not let you easily differentiate between orders pending and received (change it back!) - When importing goods, sometimes you do not know the total landed costs until after all the import duties and taxes are paid. Stocky LOCKS the landed costs once goods are received. We need to be able to update shipping costs post order - to accurately see the Landed Costs (Please fix this as it is the most crucial part) -------------------------------------------------------------------- Reply 05/11/2024 In reply to the comment "you can click the Edit button on the top of a received purchase order to open up the option to adjust the shipping rates as needed." - the figures such as the margin and landed costs remain locked if you have already received the items, so this is not an acceptable solution. Please can you contact me directly to discuss improvements.
Hello Cyril, thank you for taking the time to submit this feedback. Our developers work to ensure that we are providing the best service possible and all feedback is valuable to us, so I would be more than happy to pass the concerns you have noted along to them on your behalf. I can confirm that the option to edit shipping costs after an order is received would be possible at the moment, you can click the Edit button on the top of a received purchase order to open up the option to adjust the shipping rates as needed. If you have any further questions or concerns, please do not hesitate to reach out to our Shopify Help Center at help.shopify.com and our 24/7 support team would be happy to assist.
May 14, 2024
Used to be better, but could do with some updates as a lot of features aren't working anymore. I use Stocky to see what products are selling well, what will be depleted soon and what products need reordering.
Thanks for the review. I would suggest attempting to clear the cache on your browser to see if that fixes the issue that you are experiencing with some of Stocky's features: https://shopify.link/b7xY. If you continue to experience these issues, you can get in touch with our live support to have a further look by navigating to our Help Center: https://shopify.link/goV1. -Ollie, Shopify Support
Nov. 24, 2021
App was working good until we had to receive a partial purchase order from a vendor. Yes, we were able to receive quantities partially, but then Stocky doesn't allow us to record this invoice of a partial purchase order. What should we do if 90% of the PO we make are received in several shipments? Also, not having a dedicated customer service team makes it a time consuming task to ask little questions.
June 4, 2021
Not a great inventory management app honestly. The app gives very basic purchase management facility and is an improvement over what is possible in Shopify, but nevertheless - inventory/purchase management is important to every business using Shopify and I would expect there to be a much stronger solution.
May 16, 2021
This app is very flexible in some ways (i.e. case sizes for POs, changing which elements are shown on the PO when you're creating it versus sending it to your supplier). However, we are struggling with accurate Average Unit Costs for our Bundles, which we created in the Bundles app that is officially compatible with Stocky. The Average Unit Cost for the bundle is supposed to be "based on the bundled variants", however the Average Unit Cost will not update, no matter how I change the individual bundled variants' costs (e.g. receiving POs, directly changing costs, etc.)
Hello there! I'd like to thank you for taking the time to leave a review for Stocky, we really appreciate your feedback, it's how we're able to learn and grow. We're sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Thank you - Liana.
March 18, 2021
why can we not use a barcode scanner on the stocky app when transferring inventory between locations this would be a very very helpful tool
Hi there, thank you for taking the time to review Stocky. We appreciate all feedback from our users and can definitely see how useful it would be to be able to use a barcode scanner to accept inventory being transferred. I'd like to clarify using a barcode scanner with the Stocky app. This is available and you can use your barcode scanner to receive Purchase Orders and for Stocktakes. While it can be used for incoming purchase orders and stocktakes, the barcode scanner can't be used for transferring inventort between locations. For using the barcode scanner with stock transfers, while it isn't available currently, I will escalate this up to our 'Feature Request team' where we send all of the issues and requests to our developers and they look at each one. The requests that happen most often get moved up and developed. Requests are weighted on how many times a particular request comes through so I cannot offer any timeline if or when this could be developed. So, while I can't promise that your request will get developed, I can promise it will be looked at. You can also visit the Shopify Changelog at the link below for reference of our most recent updates: https://changelog.shopify.com/ Barry | Stocky Support
Nov. 12, 2020
Shopify/Stocky has allowed us to go online when we needed it most - but the bricks and mortar side of things could use some improvement. Having to enter product information (cost price etc) in both Shopify and Stocky is redundant and with larger purchase orders uses up valuable time. There needs to be more integration between the two platforms. Time is precious these days! We value this platform and know it can only get better - hopefully this feedback can make for more improvement in the future.
Hi there, thank you for taking the time to leave a review for Stocky. I am delighted to hear how much Shopify has helped you int this time and we appreciate your feedback. I will follow up with you via email to discuss your feedback some more, as well as to get any other pieces of information you would be willing to share with us. Regards, James
Oct. 30, 2020
POSHBABY.COM - This App is SO CLOSE to being really really good. I'm still in the initial "testing phase" but seeing some easy but valuable things that I wish it had or I can't find and hope they do :). How/can you have open purchase order items show up on the inventory items page in Shopify as INCOMING? It seems if an item is on order, it should show as INCOMING. This is critical to have for staff to be aware of what we have coming and not have to go and search every open PO from a vendor. A way to remove the “default” text from a purchase order that has no variant. Can you print the PO and not have to download it first? In the SALES ORDER page in Stocky, can we edit what information is seen? Would be nice to have Customers Name and Order "Tag" there, or be able to see the order when you hover. PLEASE find a way to have PO Receiving Vouchers/Receipts work with the Webgility App as store sales do so it can be automated and pushed to Quickbooks or whatever software one uses for their accounting, thus removing the manual data entry that you have to do now. Wish there was a way to "spread freight" when receiving a purchase order so that cost and be included in the true cost of an item, but not affect the "Purchase" cost. If these can be done, I think it would give it a 5 star, for my needs. Thank you!
Hello, thank you for taking the time to review the Stocky app. We appreciate all the feedback and ways our merchants would like to see the app grow and function. I will be reaching out to you by email to discuss how to spread the freight across all products on PO without affecting the PO cost price. With the remaining features, I am going to be forwarding on these requests to our development team for them to review as possible updates in the future! -Kelsey
Sept. 30, 2024
Some needed functionality: 1. Receiving vouchers, so an invoice can have multiple receipts against it. 2. When receiving, the dollar total should only include what is checked off as received. 3. Ability to print barcode labels for specific items on a PO, or invoice, etc. 4. Ability to sort documents while viewing. Right now you have to go into settings if you want to sort differently. 5. (September 2024) Update no longer allows you to edit product costs while receiving.
Aug. 5, 2020
Is there a Stocky App for the smartphone or Iphone and the barcode functionality to do Stockcount seems very limited. The pricelist for each product with different suppliers would be very good followed by the currency symbol which is currently missing.
July 15, 2020
*Update: Shopify support staff reached out after review was posted to help resolve issues. Really looking forward to functionality issues being resolved as the app's servers are migrated to Shopify. Every time you try to use this app, it is down or crashes. Completely unusable every single time I have ever tried to use it. Help staff has never been able to replicate or solve the problems I have had with it, and I have tried every troubleshooting avenue. Extremely disappointing that this is what Shopify offers as inventory management. Lots of potential, but what good is potential if it can't be utilized?
Hi there, thank you for taking the time to leave a review for Stocky. We appreciate your feedback. I'm going to be following up with you via email about the issues you've been experiencing. Regards, Lou
Jan. 15, 2020
Can someone tell me what is going on? I can not access my Stocky App via shopify. This is the error message i am getting. ..........."Shopify plan upgrade required Stocky is only available for specific Shopify plans. To download Stocky for free, upgrade your plan to Shopify or Advanced Shopify. ".......... Is it no longer supported? I am still being billed
Hi there, thank you for taking the time to review Stocky - we appreciate your feedback. I have taken a look at this and it seems that Stocky is now working on your account if you would like to retry accessing it. Stocky is no longer available on the Basic plan unless it was installed prior to October 31st 2019 and the store & app are in continuous use from that time - the app is included in all plans above the Basic plan for free. I have more details specific to what happened in this case which I will share with you via email. Thank you - Beckha
April 5, 2017
worth having and worth the money for sure. it's just a little hard to undertand how all the featurs works.