Lori’s Kitchen Store review for Stocky
Sept. 25, 2024
HELP. I have never used it for years because I can't even get it to link and set up. And regular Shopify Help has me on hold forever and has no idea. It won't see/find Dymo printer at all. Nothing. I need to give it permissions .. and there is no button to NOW allow Permission. Just sends you to INFO about permissions. And Shopify doesn't save the label you use in DYMO anywhere you can find it on your PC. Can someone help me set up Stocky. It should be easier than this. Please and thank you. Otherwise Stocky is of no use to us still.
Hello, thank you for taking the time to submit your feedback and review. Due to changes with how DYMO’s software functions, only DYMO printers that use the DYMO Label Software are able to integrate with Stocky at this time. This includes the DYMO LabelWriter 450, DYMO LabelWriter Wireless, and DYMO LabelWriter 4XL printers. If you are using the DYMO Label Software and compatible printer, you can generate a label template as described on our Shopify Help Center via the link below, and then upload it directly to the Stocky under the Preferences > DYMO section of the Stocky app. This would allow you to print labels directly from the Stocky app using your DYMO printer. DYMO Label Printing using Stocky: https://help.shopify.com/en/manual/sell-in-person/shopify-pos/inventory-management/stocky/inventory-management/dymo-printing If you do not have a compatible printer, you may consider using another app for barcode label printing, such as our free Retail Barcode Labels app which allow you to print directly from the Admin with a much wider range of printers. If you require further assistance, you can reach our 24/7 Shopify Support team who would be happy to assist you with further Stocky or label printer questions through our Shopify Help Center by visiting help.shopify.com.
