Merchant Hunter review for Stocky

1 / 5

March 29, 2020

I was very surprised to find I had been billed by this App with no use (not been used or even gone billing page) or authorization being granted to add to billing I will remove this negative rating once a refund has been processed to be for $59, and assured there will be no further deductions. if not will continue to review on all social platforms until refund has been granted Guys careful, they debit large amount of $59 with no authorization or use of there app I have logged query with shopify to report and also your support channel I see they have been billing me since September (7 x $59) and I had no idea as I have not authorized this App From my end I expect a refund for all premiums (failing which I need to know which authority bodies, legal rights and consumer councils I need to approach to get this refund) I will also ensure I go review and warn all about them on their social pages and reviews pages) This I do feel is large amount of money for service that is not being used (ever, not trail of use) and no auth given

Using app

8 months

Total reviews

2

Average rating

1.5

Developer Reply

Hi, Jared Pat here from Shopify. I noticed that you had already emailed us prior to my getting on to this review and I have responded to that ticket. If you have any further questions about that, don't hesitate to get back to me on that ticket. I will also be sending another email incase there's anything further you may wish to add, you can contact me in either of those. Either way, the reply will come straight back to me. I look forward to hearing from you! Pat | Shopify Support

Stocky for Shopify
Stocky
2.9 star
242 reviews

Inventory Management for Shopify POS Pro

Developer
Shopify App Store