Jerky.com review for Stocky

Oct. 28, 2020

UPDATE BELOW MY ORIGINAL FEEDBACK - The app has so much potential...but, Shopify is NOT supporting it at all and basic functionality is broken. I knew that going into it, but took many of the critical reviews as essentially user-error from shop owners who expected Stocky to have unreasonable functionality or workflows. After trying to work with it for a couple of months, i owe those shop owners an apology. This app might work at the most rudimentary levels...but literally ANYTHING more than that, it doesn't work and Shopify is not supporting this AT ALL. Don't bother emailing support. They reply with "we will escalate your ticket" and then later "we have already escalated this ticket"...there is never a meaningful reply. Keep looking for other inventory options. Mark my words! UPDATE - Seb, the original developer of the Stocky app, reached out to us personally via email to dig into our issues. It ended up being a simple error with the way we had the products configured in the Bundles app (necessary for the Stocky app to work) that was causing Stocky to not work properly. After a few emails and some simple changes...Stocky seems to be working as expected. I can't speak on the app itself yet, but Seb has redeemed the service side of this app to us. 4 stars for now on the app. If it works well...i'll come back and do another update.