Pandemonium Books & Games review for Stocky
Nov. 9, 2020
Stocky wouldn't sync with Shopify beyond the product quantity. A product I deleted in Shopify would stay in Stocky, etc. If I changed a SKU or barcode, Stocky wouldn't update it. My store has a lot of products - maybe that was the reason? But the support reps were mostly useless. Most of them would just search the documentation and read it to me, which was not helpful. They had no actual knowledge of the app. More than one of them told me "to contact the developers of the app" - completely unaware that Shopify owned it!
Hello, thank you for taking the time to leave a review on our app. We use all constructive feedback from merchants to continue to improve Stocky. I can understand the need to have products syncing correctly. I am looking into the issues you mentioned and will follow up with you by email to discuss them. - Kelsey
